Frontier Telephone customers with local numbers beginning 585-768-xxxx and 585-584-xxxx are unable to dial out of their local area, according to a press release from the Genesee County Sheriff's Office.
Steven C. Sharpe, director of emergency communication, wants to alert residents with these numbers that any 9-1-1 calls they might place will be answered in another location and transfered to Genesee County Emergency Dispatch.
Any calls that need to reach fire or police, whether emergency or non-emergency should be placed to 9-1-1 until further notice.