From Genesee County Emergency Communications Director Steven C. Sharpe:
The following telephone exchanges are experiencing audio problems when dialing 9-1-1 from a Frontier landline service:
- (585) 768-XXXX (Le Roy Service Area): No audio
- (585) 494-XXXX (Bergen Service Area): Distorted audio
- (585) 584-XXXX (Pavilion Service Area): Distorted audio
If you have an emergency, we advise the public to call 9-1-1 from a wireless / cellular phone. We can still process wireless calls from these service areas.
If you do not have access to a wireless / cellular device, please contact the Genesee County Emergency Dispatch Center at (585) 343-5000.