boil water notice

Press release from the Monroe County Water Authority:

Boil Water Notice for Western Genesee County -- Boil Your Water Before Using

The Boil Water Notice only applies to the towns of Pembroke, Darien and the Village of Corfu.

Monroe County Water Authority (MCWA) purchases its supply of water for Western Genesee County from Erie County Water Authority. A loss of pressure in northern parts of the Erie County system may affect the supply to our customers in Western Genesee County.

While the loss of pressure was never experienced in the MCWA system, we are exercising an abundance of caution and request you do not drink the water without boiling it first until we post on our website (www.mcwa.com) that we are confident there is no risk.

What should I do?

• DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice on the MCWA website (www.mcwa.com)

What happened? What is being done?

• The main break in Erie County has been isolated and pressure has been restored to normal. We are currently testing water quality throughout the area. This will take several days and test results will be reviewed by the Department of Health. It is likely that you will need to boil water for two or three days until we can confirm the water quality. You will be informed on our website when you no longer need to boil water.
• We anticipate confirmation from our laboratory that there is not a problem within 48 hours.

For more information, please contact MCWA Customer Service at (585) 442-7200.