chamber of commerce

Press release:

“Customer Service that Wins Sales” will be the subject of the Genesee County Chamber of Commerce’s Small Business Workshop on Wednesday, June 13.

“Customer Service is the driving force in all of our businesses that can mean the difference between winning a sale and losing one”, said Tom Turnbull, president of the Chamber. “Customers today are pickier than ever and have more reach via social media, so it is imperative we keep them happy. Attend this workshop to learn more about how to win more and repeat sales.”

Among the subjects to be covered include tips to better serve your customer, how to win new customers with customer service, how to increase loyalty and repeat purchases and he importance of online customer service. Greg Lindberg of the Small Business Administration will conduct the workshop.

This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced professionals designed to help small businesses succeed and grow.

The workshop will be held at the Chamber of Commerce office, 8276 Park Road, Batavia. The session will run from 7:45 to 9:15 a.m. and includes a question-and-answer period.

Cost for non-Chamber members is $10 for each attendee. Chamber members and Batavia Business Improvement District members may attend all small business workshops free of charge but should make reservations to insure space.

To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 585-343-7440 or by email at kbermingham@geneseeny.com.

Press release from the Genesee County Chamber of Commerce:

Ignite Buffalo is providing local small businesses a new opportunity for growth through a grant program that will award up to $100,000 to Western New York businesses.

Ignite Buffalo is a business grant and mentorship program that promotes sustainable growth, job creation, and ongoing education to local small business owners. Ignite Buffalo is presented by 43 North in partnership with national and local partners including Facebook, M&T Bank, Quickbooks, AWS, WordPress.com and Woo Commerce.

Finalists selected will be in the running to receive one of 27 grants awarded ranging from $25,000-$100,000 and free access to a curated mentorship program. Within this program, business owners will gain access to industry experts offering ongoing educational programming, access to resources and curated workshops.

All applicants need to do is tell their business story. Applications can be made online at www.ignitebuffalo.org and must be submitted by June 13 at noon EDT.

The Genesee County Chamber of Commerce and 43 North will be hosting an informational meeting regarding the Ignite Buffalo grants on Thursday, May 31, from 4-6 p.m. in the City Council Chambers at the Batavia City Centre, 105 Main St., Batavia. Food and refreshments will be served.

The meeting is free and open to the public. You can register for the meeting on the Chamber’s website at www.geneseeny.com.

Press release:

“How to Create a Positive Work Environment” will be the subject of a small business workshop to be hosted by the Genesee County Chamber of Commerce on Wednesday, May 16.

This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced professionals designed to help small businesses succeed and grow.

“It is possible to have positive – and perhaps even fun – work environment in any business and this workshop is designed to show you how,” said Tom Turnbull, Chamber president.

Greg Lindberg of the Small Business Administration will conduct the workshop.

The workshop will be held at the Chamber of Commerce office, 8276 Park Road, Batavia.The session will run from 7:45 to 9:15 a.m. and includes a question-and-answer period. Cost for non-Chamber members is $10 for each attendee.

Chamber members and Batavia Business Improvement District members may attend all small business workshops free of charge but should make reservations to insure space.

To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 343-7440 or by email at kbermingham@geneseeny.com.

Press release:

“Active Shooter in the Workplace – It Can Happen to You” will be the subject of a small business workshop to be hosted the Genesee County Chamber of Commerce on April 18.

This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced professionals designed to help small businesses succeed and grow.

“Unfortunately in today’s world dealing with an active shooter in the workplace is a possibility that everyone faces,” said Tom Turnbull, Chamber president.  “This workshop will offer tips on how to make a plan to deal with this horrific situation. It’s a plan we hope no one ever has to use.”

Deputies Rich Schildwaster and Joe Loftus of the Genesee County Sheriff’s Department will conduct the workshop.

The workshop will be held at the Chamber of Commerce office, 8276 Park Road, Batavia. The session will run from 7:45 to 9:15 a.m. and includes a question-and-answer period.

Cost for non-Chamber members is $10 for each attendee. Chamber members and Batavia Business Improvement District members may attend all small business workshops free of charge but should make reservations to insure space.

To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 585-343-7440 or by email at kbermingham@geneseeny.com.

The annual Genesee County Chamber of Commerce Home Show is underway at Falleti Ice Arena.

Hours for Saturday and Sunday, respectively, are 10 a.m. to 5 p.m. and 10 a.m. to 3 p.m.

It’s been a long cold winter and now it’s time to “think spring.” And there’s no way better way to beat those winter blues than by attending the fifth annual Genesee County Chamber of Commerce Home Show. The Home Show will be held at Falleti Ice Arena in Batavia Friday through Sunday, April 6th - 8th.

Here’s your chance to talk face to face with more than 60 area businesses attending this year’s Home Show for help with your home ideas and projects. And while you’re there, make sure you register for a chance to win a $500 gift certificate, complements of Tompkins Bank of Castile/Tompkins Insurance, from the Home Show vendor business of your choice. The winner will be drawn at the conclusion of the Home Show and you do not need to be present to win.

The Genesee County Chamber of Commerce Home Show will be open Friday, April 6th from 5 to 9 p.m., Saturday, April 7th from 10 a.m. to 5 p.m. and Sunday, April 8th from 10 a.m. to 3 p.m. And if you’re hungry, the concessions are being run by Alex’s Place, so you know the food will be excellent!

Admission is only $3 per person and children 12 and under are free when accompanied by an adult. Parking is free at the Falleti Ice Arena. Coupons good for $1 off all admissions are available at the Genesee County Chamber of Commerce office, 8276 Park Road, Batavia, or at any of the participating businesses.

For a complete list of participating businesses go to www.geneseeny.com. For more information, call the Chamber office at 343-7440.

The Genesee County Chamber of Commerce held its annual awards dinner on Saturday night to honor five local winners for their contributions to the community.

Previous stories about this year's winners:

• Baltz Concrete Construction is Genesee County's Business of the Year
• Local gun range, shop wins innovative enterprise of the year
• Honesty, generosity at heart of William Kent family auctioneers
• Batavia Cross Training wins special service recognition of the year
• Passion, dedication cultivate success at Cornell Cooperative Extension of Genesee County

Photo by Mark Gutman / Courtesy the Genesee County Chamber of Commerce

Sports continues to become a bigger part of Genesee County's tourism economy, Kelly Rapone, tourism marketing director for the Chamber of Commerce, told members of the Ways and Means Committee during an annual update on Wednesday.

For years, since the Batavia Sports Park opened, Batavia has been home of the Empire Cup soccer showcase and this year the two-weekend event will be supplemented by a third weekend of soccer for another tournament.

That additional tournament will mean an addition 4,000 room nights for local hotels and about $500,000 of local economic impact.

June is also booked solid with sports. In this case, baseball.

Genesee County has long been a top destination for Canadian golfers, though last season the number of golfers crossing the border dropped off because of an unfavorable exchange rate. The exchange rate still isn't good, Rapone said, but golfers started booking packages in January, which may be a sign that the Canadians have mentally adjusted to the new prices and are ready to make the trip anyway.

Music has also grown into a source of tourism dollars, Rapone said. The venues have grown from beyond just Darien Lake to include The Ridge, in Le Roy, entering its eighth season, and Batavia Downs.

The first concert series at the Downs last year was a success, so officials there are apparently planning on booking more shows this year.

It's not so much that the concerts sell out, Rapone said -- the concerts help increase casino traffic and lead to more room nights booked at the new hotel.

The hotel hit its first anniversary in October, Rapone said, and in the fourth quarter, as a result of the hotel being open, there was a bump in local tourism revenue in 2017.

Rapone said she believes Batavia Downs is looking to book more expo-type of events, which brings more people to town, more people into the casino, and leads to more nights booked at the hotel.

Press release:

The New York State Tourism Industry Association (NYSTIA) recognized individuals and organizations for their high level of excellence and accomplishments in New York State’s tourism industry at the 2017 Tourism Excellence Awards Dinner, held Thursday, Oct. 26, at the Glen Club of the Watkins Glen International.

Kelly Rapone, tourism director for the Genesee County Chamber of Commerce, was presented with the 2017 Excellence in Leadership award, which honors a tourism professional for leadership through outstanding initiative, impact of their work, and inspiring others around them.

In remarks read at the presentation by Nicole Mahoney, president of Break the Ice Media, noted that Kelly Rapone is a leader in the New York State tourism industry, exemplifying outstanding initiative.

“She is dedicated to bringing tourism into her county, as well as her region and the state.”

Rapone’s influence goes beyond her county borders. The impact of her enthusiastic work is felt statewide. With the launch of the Haunted History Trail in 2013, she created a product for a niche market that helps many historic sites and lesser-known attractions get recognized, and provides a direct economic impact of more than $1.5 million. This is just one of many initiatives in which she takes a leadership role.

Mahoney went on to remark that Rapone is an inspiration to many in the tourism industry.

“From mentoring young professionals to helping interns grow in their careers, to providing guidance and genuine interest to small business owners throughout her county and beyond, she has earned respect and admiration from her peers near and far, and is truly worthy of this honor.”

Rapone has long been a supportive leader with NYSTIA, serving on the board of directors and actively chairing the scholarship committee, which this year raised more than $11,500 dollars to benefit college students.

The winning individuals or organizations of NYSTIA’s 2017 Tourism Excellence Awards were nominated by their peers and reviewed by NYSTIA’s awards committee. The recipients were selected based on demonstrated commitment, leadership, and accomplishment in travel and tourism.

Jill Delaney, NYSTIA president and CEO said, “As the fourth largest employer in the State of New York, the tourism industry continues to grow and evolve, leading to ever more impressive accomplishments. We are honored to have a night set aside to recognize the successes of our industry innovators with the goal of inspiring creativity and passion throughout New York State’s tourism industry.”

Submitted photo: Jill Delaney, NYSTIA president/CEO, Kelly Rapone, Valerie Knoblach, NYSTIA Board chair.

James J. Allen, head of the Amherst Industrial Development Agency for 37 years and husband of a Batavia native, died today at the age of 68 in his East Amherst home.

Allen was married to the former Linda Viele, who was born and grew up in Batavia, for 48 years. They met as a result of their involvement in the St. Joe’s Drum Corps as teenagers.

According to a story in The Buffalo News, Allen had suffered from congestive heart failure in recent years, but his death came suddenly. He retired from his IDA post in April 2016.

Allen is credited by many of his colleagues for putting Amherst “on the map” in terms of economic development.

Since 1979 when Allen took over as IDA chief, per a report cited in The Buffalo News account, the agency granted tax incentives to 370 companies – actions that helped increase the town’s tax base by around $570 million, while creating 25,600 that paid, on average, nearly 50 percent more than the typical job in the region.

Allen served as president of the Genesee County Chamber of Commerce for six years in the mid-1970s before accepting the Amherst IDA position.

Along with his wife, he is survived by two daughters, Lindsay Allen and Jamie Allen-Powers; son, Michael; brothers, Tom and Donny; and sisters, Karen McCoy and Nancy Fiorino.

Funeral arrangements have yet to be announced.

Press release:

The Chamber’s Annual Awards Committee has announced the Annual Award Ceremony for 2017 honorees will be held on Saturday, March 3, at The Quality Inn & Suites, Park Road, Batavia (formerly The Clarion Hotel). This is the County’s premier event that honors businesses and individuals for their achievements in business, community service and volunteerism.     

Please note that a brief write-up will qualify your nominee for consideration. Nominations are now being accepted for Business of the Year, Entrepreneurial Business of the Year, Agricultural Business of the Year, Innovative Enterprise of the Year, Special Service Recognition & Geneseeans of the Year. 

Business Nominees must be a Chamber Member (If unsure of your nominee, call the Chamber to verify).   

Nomination forms are available at the Chamber of Commerce office, 8276 Park Road, Batavia and can also be down loaded from the Chamber Website at www.geneseeny.com. 

Nominations MUST BE RECEIVED BY Dec. 29 to be eligible for consideration.

If you would like more information, feel free to call Kelly J. Bermingham, director of Member Relations & Special Events at the Chamber office, 343-7440, ext. 1026.

Press release:

“Managing Four Generations in the Workplace” will be the subject of a small business workshop to be hosted the Genesee County Chamber of Commerce on Oct. 11.

This is the one of a series of business workshops held in conjunction with the United States Small Business Administration and the Genesee County Chamber of Commerce. The workshops are open to all Chamber and non-Chamber businesses and their employees and will offer expert advice from experienced business professionals designed to help small businesses succeed and grow.

“This workshop will help attendees learn how to understand and appreciate the differences in the generations from Boomers to Millennials,” said Tom Turnbull, Chamber president. “Understanding these differences will help you better manage employees and create a more productive working environment.”

The workshops are held at the Chamber of Commerce office, 8276 Park Road, Batavia. The sessions will run from 7:30 to 9 a.m. and include a question-and-answer period. Businesses may attend any one or all of the workshops. Cost for non-Chamber members is $10 for each attendee. Chamber members may attend all sessions free of charge but must make reservations to ensure space for their employees.

To reserve a seat in any workshop or for more information, contact Kelly Bermingham at 585-343-7440 or by email at kbermingham@geneseeny.com.

Press release:

The Chamber’s Annual Awards Committee has announced the 46th annual Award Ceremony -- for 2017 honorees -- will be held on Saturday, March 3, at The Quality Inn & Suites, Park Road, Batavia (formerly The Clarion Hotel). This is the County’s premier event that honors businesses and individuals for their achievements in business, community service and volunteerism.

Please note that a brief write-up will qualify your nominee for consideration. (Members of the Chamber of Commerce Board of Directors are NOT eligible for these awards.)

Nominations are now being accepted for:

• Business of the Year -- The nominee must have demonstrated significant business stability, commitment to the business community, community service and leadership;
• Entrepreneurial Business of the Year -- Leading the way in the development of business through opportunities created uniqueness of business ideas and initiation of the owner;
• Agricultural Business of the Year -- Nominee must be considered an Agri-business and have demonstrated steady or increased growth in this industry;
• Innovative Enterprise of the Year -- A business that is successfully generating and implementing new or novel ideas and methods;
• Special Service Recognition -- Does not have to be a business. Can be an organization, club, government agency, educational institute or health care facility that is recognizing a major event or activity/activities. Must have had lasting benefit to the community at large for that organization;  
• Geneseeans of the Year -- A person who has made an outstanding contribution to the community, contributed or volunteered beyond the call of duty; a true unsung Hero of today. Person must be a resident of Genesee County.

Business nominees must be a Chamber Member in good standing. (If unsure of your nominee, call the Chamber to verify.)

Nomination forms are available at the Chamber of Commerce office, 8276 Park Road, Batavia, and can also be down loaded from the Chamber Website at www.geneseeny.com.

Nominations MUST BE RECEIVED BY Dec. 29 to be eligible for consideration.

If you would like more information, feel free to call Kelly J. Bermingham, director of Membership & Special Events, at the Chamber office, 343-7440, ext. 1026.

You can fill out a nomination form available at the chamber, located at 8276 Park Road, Batavia, of print out a nomination form from their website by clicking here.

Press release:

“Genesee County’s International Agriculture Connections” will be the theme of the Genesee County Chamber of Commerce’s 28^th Annual Decision-Maker’s Agricultural tour on Wednesday, Sept. 20.

The half-day tour will begin with a breakfast at 8 a.m. at the Kennedy Building at the Genesee County Fairgrounds, 5056 East Main Street Road, Batavia. Presentations by the Genesee County Economic Development Center and Bonduelle will take place at the fairgrounds before boarding the bus for stops at Love Beets, Oxbo International, and Vegetal. The bus will return to the fairgrounds by noon. 

“Most people know that the number one industry in Genesee County is agriculture,” said Tom Turnbull, president of the Genesee County Chamber of Commerce. “What many are unaware of is the number of international connections there are to local agribusinesses. All of the stops on this year’s tour have an international affiliation.”

The Decision Maker’s Ag Tour is open to the public and is free of charge. Participants should register in advance by calling the Chamber office at 585-343-7440 or by emailing to chamber@geneseeny.com

Press release:

The Genesee County Chamber of Commerce once again is offering the community the unique opportunity to travel to China for a nine-day tour of China. This will be the 11th trip that chamber has offered.

The trip is from Oct. 7 to 15 for the low price of $2,199. Price includes air fare (from JFK), bus to/from JFK, hotel stays, three meals a day, bus tours (with guides), admission to tourist spots, and airport taxes throughout the trip.

Some of the highlights on the trip are Tian An Men Square, Temple of Heaven, and the Great Wall just to name a few. For an additional $200, you will have the opportunity to explore the Terra-Cotta Warriors at the Tomb of the First Emperor.

The trip is filling up quickly! Final payments are due by July 15^th. The Chamber believes this trip to be an exceptional value. For more details call Tom or Melissa at the Chamber at (585) 343-7440.

Details on the trip can also be found at http://geneseeny.com/Trips/CHINA2017.aspx

Press release:

The Genesee County Chamber of Commerce’s new Visitor Center will operate with extended hours beginning Friday, May 26th, in time for Memorial Day weekend o- the “unofficial” start of the travel season.

The Visitor Center volunteer opportunity is open to any Genesee County resident or civic organization that would like to welcome our visitors, provide directions, or suggestions on places to visit or great places to eat. Volunteer shifts are two-and-a-half hours long and can be done on a weekly, biweekly, or as needed basis.

For more information – please stop by the Visitor Center at 8276 Park Road, or give Lauren Humphrey a call at 585-344-4152.