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COVID-19

Village of Elba declares State of Emergency due to coronavirus

By Billie Owens

Public Notice

Norman Itjen, Village of Elba mayor, declared a State of Emergency at 12 p.m. today -- Friday, March 20, 2020 -- and issued an Emergency Order effective today, March 20, 2020 beginning at 12 p.m.

The Village Office, will be closed to the public effective March 20, 2020 for five days unless rescinded earlier or renewed in five-day increments. This is in an effort to do our part to control the coronavirus pandemic. The Village office for now will be open remotely through the use of phones, computers and mail, or through the Village drop box.

All scheduled meetings are postponed until further notice, please stay safe and keep your social distance.

Contact Information:

      Mail – Village of Elba, 4 S. Main St., P.O. Box 55, Elba NY 14058

      Email – elbavillage@rochester.rr.cm

      Phone – (585) 757-6889

      Website – elbanewyork.com

      Fax – (585) 757-9064

President of NYS Restaurant Association announces small businesses now eligible for low-interest loans

By Billie Owens

Statement from Melissa Fleischut, president and CEO of the New York State Restaurant Association:

“We are happy to announce that all New York small businesses, including restaurants, are now eligible for low-interest loans through the federal Small Business Administration.

"Up until (now), New York businesses were unable to apply for these much needed loans due to communities not being listed as 'disaster areas.' Through continued conversations with Empire State Development and representatives from the federal SBA program, we’ve conveyed how serious the situation is for New York restaurants.

"Many have already shut their doors and will not be able to reopen. While this is a great first step, we need to find additional ways to save the restaurant industry. When this pandemic is over, going out for a nice meal will help us all feel normal again. But some restaurants simply won’t make it.”

UPDATE 1:48 p.m.: “We can’t thank Governor Cuomo and state officials enough for forgiving interest and penalties on late sales tax payments," Fleishut said. "For some restaurants, this little bit of breathing room could mean the difference between paying employees and shutting their doors forever. That being said, this relief is temporary, and we’ll continue to advocate for additional ways to help restaurants survive during this crisis.”

Town of Elba declares state of emergency due to coronavirus

By Billie Owens

Public Notice

Donna Hynes, Town of Elba supervisor, declared a State of Emergency at 3 p.m. on Thursday, March 19, 2020 and issued an Emergency Order effective today, March 20, 2020 beginning at 12 a.m.

In the Town of Elba, our physical office and highway department will be closed to the public effective March 20, 2020 for five days unless rescinded earlier or renewed in five-day increments. This is in an effort to do our part to control the coronavirus pandemic. The Town will still be available to answer your inquiries remotely through the use of phones, computers and mail, or other means.

Town Clerk -- Taxes and dog license requests with required documents should be dropped off in the box located in the vestibule of the Town Hall or mailed in. Tax payments may also be paid online. They will be processed and returned via US Post Service. Please email Town Clerk Trisha Werth to inquire about other services.

Contacts:
Trisha Werth, town clerk

  • townclerk@elbanewyork.com
  • 585-757-2762, ext. 1

Mark Yungfleisch, superintendent of Highways

  • 585-757-2762, ext. 5

Website: www.townofelba.com

Donna Hynes

Elba Town Supervisor

Town of Byron issues current policies due to COVID-19

By Billie Owens

Public Notice

Change of policies in Town of Byron due the COVID-19: offices are closed to the public, however, the town clerk and essential employees will be there to assist you in any matters of the town. They are available via telephone or email.

If payments or other documents need to be dropped off, please use the drop box in the foyer. Any information about meetings or committees will be posted on the town’s website. Anyone without access to internet can call the office: 585-548-7123 and follow the prompts.

Also, all Town of Byron Court matters are on hold until further notice.

Peter N. Yasses, Supervisor

National Grid working to ensure health and safety of customers and employees

By Billie Owens

Press release:

As conditions evolve with the COVID-19 pandemic, National Grid is providing an update on its services. 

Ensuring the health and safety of our customers and our employees remains our top priority. We will continue to focus on delivering essential customer services, while temporarily suspending nonessential work. 

Services Continuing

  • Emergency response – As always, please contact us for all gas and electricity-related emergencies.
  • Electricity and gas service – We have a comprehensive emergency response plan in place to keep the lights on and the gas flowing.
  • Customer-requested service – We will continue to respond as usual to essential customer needs, such as turning on or off gas or electric services (i.e., for customer moves) — subject to municipal permitting and work restrictions. 
  • Regular billing and ability to make payments – Our regular billing process will continue. Customers are encouraged to manage their accounts online. We offer a variety of  payment and billing options designed to make transactions easy and convenient. 

Services Temporarily Paused

  • Collections activities & disconnections – We have temporarily suspended collections-related activities, including service disconnections. Customers needing assistance, can view our help making payments page for more information or call to speak with one of our Customer Advocates. Note: Call wait times may be longer than usual.
  • Non-essential planned electric outages – We know many individuals are working from home and children are home from school. We are limiting planned service interruptions during this time. 
  • Non-essential electric & gas related services – Planned maintenance and services such as manual meter reads, oil-to-gas conversions, gas service upgrades, and meter changes, may decrease the ability to keep social distance. You will be notified of appointment cancellations. 
  • Energy efficiency on-premise services – We are temporarily suspending all energy efficiency service activities that require home or business visits, such as energy audits. 
  • New York City and Long Island walk-in payment offices – Our National Grid downstate New York payment offices are temporarily closed. For additional payment options, visit ngrid.com/billpay. If you are a cash paying customer, please visit a Western Union location.

We appreciate your attention to this information and value your support. For updates and information on this evolving situation, please continue to visit our website regarding COVID-19.

Sincerely,

Gregory Knight 
Chief Customer Officer

HELP PEOPLE! Northgate church, Turnbull Heating and Air Conditioning to assist The Salvation Army with food

By Billie Owens

Press release:

There are many families within the greater Genesee region that, during normal circumstances, don’t know where their next meal may come from. During this time of uncertainty, it becomes clearer that as a community, it is our call to help those around us.

Have you felt that urge to help, but just can’t figure out where to plug yourself in?  

Northgate Free Methodist Church will be assisting The Salvation Army with food collection and distribution.

They are setting up a drop-off point on Monday, March 23, between the hours of 10 a.m. and 4 p.m. at their North Campus, located at 8160 Bank Street Road, Batavia.

The Salvation Army is in need of the following items:

  • Canned meats
  • Peanut butter
  • Jelly, soups or chili in cans
  • Pastas, rice, beans
  • Breakfast items
  • Snack items for kids
  • Shelf-stable milk

There will be volunteers available to unload items from your vehicle, and safety precautions will be made to maintain social distancing.

Turnbull Heating and Air Conditioning has offered their fleet of vehicles to transfer the goods to The Salvation Army.

The Salvation Army in Batavia is looking for some (relatively) younger people who are willing to volunteer to help shop and hand out food as people come in. This would be on a daily basis for as long as they are able to have food available. They currently are in the office from 9:30 a.m. to 1:30 p.m. each day but as the need grows it will become likely that those hours will grow as well.

*If you can help out, call Todd at 343-6284.

In a time where we are being asked to remain apart, let’s do what we can to help those who are in need right now.

*Editor's Note: We were initially provided an incorrect contact number for Todd, the person to call if you want to volunteer for The Salvation Army. The phone number has been corrected.

Pembroke Central School District: duly diligent, striving to meet challenges with 'heartfelt gratitude'

By Billie Owens

Press release:

COVID-19 Response Update – March 19, 2020

In response to the March 14, 2020 Declaration of a State of Emergency by the Genesee County Department of Health (DOH) and the DOH recommendation that all schools close immediately and until further notice; in response to guidance documents received from the NYS Education Department (NYSED); and in response to the Governor’s Executive Orders No. 202.4 and NO. 202.5; the Pembroke Central School District closed for students starting on March 15, 2020 and engaged its employees in necessary planning.

All Pembroke students K-12 were provided hard copy learning materials, Chromebooks, and access to online learning platforms. Families enrolled in the Free and Reduced Meals program, as well as additional families experiencing financial hardship while school is closed, have been provided the opportunity to receive free breakfasts and lunches to cover Monday through Friday.

The District is doing its due diligence to identify and secure childcare services for Pembroke parents who work in the health care field.

The Superintendent and Board of Education expresses heartfelt gratitude to the following:

  • To Students: Thank you for your resiliency and your flexibility.
  • To Parents: Thank you for your cooperation and trust. Thank you to those of you who offered to help however you could.

  • To Support Staff: Thank you for your willingness to jump right in to help the teachers and administration so many ways.

  • To Teachers and other PTF members: Thank you for preparing meaningful learning activities in short order and setting up our students for continued success.

  • To Cafeteria Staff: Thank you for meeting essential needs for those most in need through your food service.

  • To the Transportation Department: Thank you for delivery learning materials and being ready to roll when called upon.

  • To Administration, District Office Staff, Union Representatives and our SRO: Thank you for your leadership and the hours you invested this past weekend and each night after school hours.

  • To Kevin MacDonald and the Genesee Valley Superintendents: Thank you for your collaboration and guidance. We know the people in your organizations are responding the same way as ours.

    Despite all the current challenges, we will get through this together. All Pembroke updates are posted on the District website.

New law offers paid leave benefits for those under mandated quarantine

By Billie Owens

From the New York State Workers Compensation Board:

New legislation signed by the governor provides a combination of benefits for eligible employees who are subject to an order of mandatory or precautionary quarantine or isolation issued by the state of New York, the Department of Health, local board of health, or any government entity duly authorized to issue such order due to COVID-19.

These benefits vary depending on the size and annual income of the employer.

  • Employers with 10 or fewer employees and a net income less than $1 million will provide job protection for the duration of the quarantine order and employees may use Paid Family Leave and disability benefits (short-term disability) for the period of quarantine. These benefits may provide wage replacement up to a maximum combined total of $2,884.62 per week.
  • Employers with 11-99 employees and employers with 10 or fewer employees and a net income greater than $1 million will provide at least five days of paid sick leave, job protection for the duration of the quarantine order, and employees may use Paid Family Leave and disability benefits (short-term disability) for the period of quarantine. These benefits may provide wage replacement up to a maximum combined total of $2,884.62 per week.
  • Employers with 100 or more employees, as well as all public employers, will provide at least 14 days of paid sick leave and guarantee job protection for the duration of the quarantine order.

Leave for Quarantine/Isolation of Employee’s Child

The legislation also provides Paid Family Leave for working parents whose minor dependent child is subject to an order of mandatory or precautionary quarantine or isolation. In addition to job protection, eligible employees may receive up to a maximum benefit of $840.70 per week for the duration of the quarantine.

Note: These benefits are not available to employees who are able to work through remote access or other means.

The provisions of the quarantine legislation take effect immediately, ensuring that New York workers will be able to take advantage of these benefits.

Questions?

For more information, visit ny.gov/COVIDpaidsickleave or call the Novel Coronavirus (COVID-19) Hotline at (888) 364-3065.

For more information or to apply for disability benefits and/or Paid Family Leave, visit PaidFamilyLeave.ny.gov/COVID19 or call the Paid Family Leave Helpline at (844) 337-6303.

LIVE: Interview with Batavia Police Chief Shawn Heubusch

By Howard B. Owens
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Shortly, we will be live in an interview with Shawn Heubusch, Batavia's chief of police.

USDA and Labor Department announce info sharing to assist farmers urgently needing workers

By Billie Owens

Press release:

WASHINGTON, D.C. -- U.S. Secretary of Agriculture Sonny Perdue today (March 19) announced a partnership between the U.S. Department of Agriculture (USDA) and the U.S. Department of Labor (DOL) to help facilitate the identification of foreign and domestic workers that may be available and eligible to transfer to other U.S. agricultural sector employers to fulfill critical workforce needs within the United States under existing regulatory authority during the COVID-19 pandemic.

“Ensuring minimal disruption for our agricultural workforce during these uncertain times is a top priority for this administration,” Secretary Perdue said. “President Trump knows that these workers are critical to maintaining our food supply and our farmers and ranchers are counting on their ability to work. We will continue to work to make sure our supply chain is impacted as minimally as possible.”

“American farmers and ranchers are at the frontlines of maintaining the nation’s food supply,” Secretary Scalia said. “In these unprecedented times, it is critical for them to have the workforce they need. This new partnership between USDA and DOL will help support our farmers, ranchers, and American families.”

Background

USDA and DOL have identified nearly 20,000 H-2A and H-2B certified positions that have expiring contracts in the coming weeks. There will be workers leaving these positions who could be available to transfer to a different employer’s labor certification. The data, available on www.farmers.gov/manage/h2a, includes the number of certified worker positions, the current employer name and contact, attorney/agent name and contact, and the worksite address

This information will be a resource to H-2A employers whose workforce has been delayed because of travel restrictions or visa processing limitations. Employers should be aware that all statutory and regulatory requirements continue to apply. Employers are encouraged to monitor www.travel.state.gov for the latest information and should monitor the relevant Embassy/Consular websites for specific operational information.

LIVE: Daily Press Briefing/COVID-19 March 19, 2020

By Howard B. Owens
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This is a recording of today's press briefing. Key points:

  • There is still just one test-positive case of COVID-19 in Genesee County.  
  • There are now 15 people under mandatory quarantine (10 yesterday).  Some of those people are symptomatic. None of the test results are back yet for the people who are symptomatic. The five additional people in quarantine are as a result of the ongoing case tracing by health department staff to identify people who were in contact with the positive case.
  • There is a person from Orleans County who tested positive. That person was not symptomatic when that person traveled to another state on vacation. That person became symptomatic while on vacation. That person, who is at least 60 years old, is now in quarantine in that state. The health department is working to find out who that person might have had contact with before leaving on vacation.
  • The ability to test is still limited and that is frustrating, said Paul Pettit, director of public health.
  • People can get tested by their doctors. Providers also get test kits through their health care networks but those kits are also in limited supply.  Doctors are putting people into quarantine but the health department would only be notified of a positive test result so the health department does not have a count on people who might be in quarantine on a doctor's orders.

Hawley supports bipartisan bill to aid people mandated to quarantine due to COVID-19

By Billie Owens

Press release:

Assemblyman Steve Hawley has supported the bipartisan bill A.10153 that will extend financial coverage to individuals under government-mandated quarantine for COVID-19, or coronavirus. It has been signed by the governor.

The bill temporarily expands eligibility for the state’s paid family leave program to include coverage for individuals under government-mandated quarantine and unable to work.

“I’m glad to see that a reasonable compromise could be reached in the face of this healthcare crisis,” Hawley said. “Our job as legislators is to ease the lives of the citizens we represent, and in a time when jobs are on the line, money is a concern and the future seems uncertain, this is one step toward making the survival of this crisis easier.”

Town of Le Roy declares State of Emergency today for at least 30 days

By Billie Owens

DECLARATION OF A LOCAL STATE OF EMERGENCY

A State of Emergency is hereby declared in the TOWN OF LE ROY, effective at 12 p.m. today, March 19, 2020.

This State of Emergency has been declared due to the existing and continuing declared States of Emergency at the Federal, State, County, and Town of Le Roy, related to COVID-19.

This situation threatens the public safety.

This State of Emergency will remain in effect for thirty (30) days or until rescinded by a subsequent order.

As the Chief Executive of TOWN OF LEROY, County of Genesee, State of New York, I, James R. Farnholz,exercise the authority given me under Section 24 of the New York State Executive Law, to preserve the public safety and hereby render all required and available assistance vital to the security, well-being, and health of the citizens of this Municipality.

I hereby direct all departments and agencies of TOWN OF LEROY to take whatever steps necessary to protect life and property, public infrastructure, and provide such emergency assistance deemed necessary.

James R. Farnholz

Le Roy Town Supervisor

March 19, 2020

Interview with Bill Hume, Owner of Foxprowl Collectables

By Howard B. Owens
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Interview with Bill Hume, owner of Foxprowl Collectables.

New Gov. Cuomo order requires businesses with in-office staff to decrease in-office workforce by 75 percent, with some exceptions

By Billie Owens

Press release from the NYS Governor's Office:

Governor Andrew M. Cuomo today signed an executive order mandating businesses that rely on in-office personnel to decrease their in-office workforce by 75 percent. This follows the Governor's directive yesterday that all businesses implement work-from-home policies.

Exemptions will be made for essential service industries, including shipping, media, warehousing, grocery and food production, pharmacies, healthcare providers, utilities, banks and related financial institutions, and other industries critical to the supply chain.

The Governor also announced the Department of Financial Services has issued a new directive to New York State mortgage servicers to provide 90-day mortgage relief to mortgage borrowers impacted by the novel coronavirus. The directive includes:

  • Waiving mortgage payments based on financial hardship;
  • No negative reporting to credit bureaus;
  • Grace period for loan modification;
  • No late payment fees or online payment fees; and
  • Postponing or suspending foreclosures.

Additionally, the Governor has asked DFS to instruct state chartered banks to waive ATM fees, late fees, overdraft fees and fees for credits cards to help lessen the financial hardship of the COVID-19 pandemic on New Yorkers.

"We know what we have to do to contain the spread of this virus - reduce density and person to person contact - and based on new facts we are getting every day, we're taking further steps to keep more New Yorkers at home while keeping essential services running," Governor Cuomo said. "At the same time, we know there is going to be an economic impact across the state and we are taking new actions to support the thousands of New Yorkers and small businesses who are suffering. It's going to be hard, it's going to be disruptive, but we will get through this together."

The Governor also announced an executive order allowing the State Department of Health to identify space within existing hospitals to increase bed capacity. This builds on the Governor's efforts to increase the state's hospital surge capacity and help ensure our healthcare system can handle an influx of patients due to COVID-19.

The Governor also announced new measures to free up staff and speed up the admission and discharge process at hospitals for 90 days. The Department of Financial Services will issue a directive to health insurers allowing scheduled surgeries and admissions without insurer preapproval and allowing inpatient hospital services without insurer approval.

Under the measure, insurers will pay inpatient hospital services and emergency services without waiting to review for medical necessity. It will also allow the discharge of patients to a rehabilitation center or nursing after an inpatient hospital stay without insurer preapproval, and encourage self-funded plans to adopt these same provisions.

Finally, the Governor confirmed 1,769 additional cases of novel coronavirus, bringing the statewide total to 4,152 confirmed cases in New York State. Of the 4,152 total individuals who tested positive for the virus, the geographic breakdown is as follows:

Albany County: 43 (7 new)

Allegany County: 2

Broome County: 2 (1 new)

Chenango County: 2 (1 new)

Clinton County: 2 (1 new)

Delaware County: 1

Dutchess County: 31 (11 new)

Erie County: 28 (21 new)

Essex County: 1

Fulton County: 1 (1 new)

Genesee County: 1 (1 new)

Greene County: 2

Hamilton County: 2 (1 new)

Herkimer County: 1

Jefferson County: 1 (1 new)

Monroe County: 27 (13 new)

Montgomery County: 2

Nassau County: 372 (189 new)

Niagara County: 1 (1 new)

New York City: 2469 (1129 new)

Oneida County: 2 (2 new)

Onondaga County: 5 (3 new)

Ontario County: 1

Orange County: 51 (19 new)

Putnam County: 5 (3 new)

Rensselaer County: 6 (2 new)

Rockland County: 53 (23 new)

Saratoga County: 18 (4 new)

Schenectady County: 18 (4 new)

Schoharie County: 1 (1 new)

Suffolk County: 178 (62 new)

Sullivan County: 3 (2 new)

Tioga County : 1

Tompkins County: 6 (3 new)

Ulster County: 10 (1 new)

Warren County: 1

Washington County: 1

Wayne County: 1 (1 new)

Westchester County: 798 (260 new)

Wyoming County: 2 (1 new)

KeyBank announces steps to help protect customers and communities from coronavirus

By Billie Owens

Press release:

CLEVELAND – March 19 -- KeyBank today announced additional steps it will take across its network to support clients and help protect our teammates and our communities from the spread of coronavirus.

Starting today all KeyBank branches will move to serving clients by drive-thru or in its lobbies by appointment only.

This move will allow KeyBank to continue to offer full-service to its clients while also instituting appropriate social-distancing guidelines as recommended by local, state, and federal health authorities.

KeyBank today also said that for those clients who are unfortunately experiencing a hardship, there are specific programs and resources for them. Clients may be eligible for a forbearance or extension, waived fees (late or overdraft) or waived penalties for early CD withdrawal.

Also, KeyBank’s Borrower Assistance program is available for clients with certain loans with KeyBank. More information about these programs are available here.

In addition, next week, KeyBank will launch a resource for qualifying existing clients designed to provide a sense of security – a shorter-term unsecured personal loan. KeyBank’s new Temporary Assistance Loan will be designed to feature same day approval, next-day funding, with very low rates. Full details on this new loan will be available next week.

Changes to Branch Operations

For clients who need basic services, such as withdrawals, deposits, payments, and other transactions, all KeyBank drive-thrus will remain open. ATMs will also be available 24 hours a day, seven days a week.

Clients needing additional services requiring an in-person meeting with a banker, such as loan applications, will be able to meet at a KeyBank branch by calling and making an appointment. Clients can also book an appointment online through individual branch page here.

For information on branch locations, contact information, and drive-thru availability, clients are asked to log on to Key.com and use the branch locator to find their nearest location. KeyBank clients are also always able to access their accounts and perform transactions through online banking at Key.com, digital banking on the KeyBank app, and by calling 1-800-Key2You.

Statement from KeyBank

KeyBank has made the decision to further help reduce the risk our communities face from the spread of coronavirus. These steps include moving all KeyBank branches to drive-thru and appointment only service.

Our primary focus is protecting our clients, employees, and communities, and this decision was not made lightly. These changes will be in place indefinitely. However we will review our branch operations on a regular basis and adjust our plan accordingly. We will continue to follow the advice of the CDC, state, and local authorities for best health practices in our branches and offices.

We ask our clients to check to see which branches have drive-thrus and which are accepting in- person appointments by heading online to key.com, or by calling their branch ahead of time. KeyBank will continue to support our clients through all our channels, including our online and mobile banking, and the ability to use any KeyBank ATM.

For up-to-date information regarding how KeyBank is protecting clients and their finances, as well as programs and assistance for clients facing economic hardship, please log on to: key.com/coronavirus.

ABOUT KEYBANK

KeyBank's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $145 billion at Dec. 31, 2019. It is a Federal Deposit Insurance Corporation (FDIC) member.

Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of over 1,100 branches and more than 1,400 ATMs.

Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit online: KeyBank.

LIVE: Interview with Shelly Stein, chair of the County Legislature, co-owner Stein Farms

By Howard B. Owens
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This is a live interview with Shelly Stein, chair of the County Legislature, co-owner Stein Farms, that we conducted at 2:30. The stream to YouTube started and then stopped.  I restarted it in the middle of the interview. This is a video recording of the entire interview.

Tompkins Bank of Castile offers temporary loan assistance program for customers

By Billie Owens

Press release:

In an effort to assist current customers with unexpected financial burdens faced during the current coronavirus crisis, Tompkins Bank of Castile has implemented a temporary loan assistance program for our customers.

Our new Loan Assistance Program offers two-month loan payment deferment for various loan types, including consumer and commercial loans and mortgages.

“Our commitment to our customers and community continues to be the driving force for all we do,” said John McKenna, president and CEO. “As a community bank, it is our duty to assist our customers when facing unexpected hardship. We’re grateful to be able to support our customers in any way we can.”

Customers who would like to participate in the program will need to contact their banker via phone or email immediately, or reach out to Tompkins Customer Care Center at 1-877-243-8030 to review options that may be available to them. Please visit our website for more information.

Today Tompkins Bank of Castile starts serving customers by drive-up or appointment only

By Billie Owens

Press release:

In support of NY State’s efforts to slow the spread of the coronavirus, Tompkins Bank of Castile is transitioning to serving customers by drive-up or appointment only as of today, March 19. To make an appointment, customers may call their preferred branch or the Tompkins Bank of Castile Care Center at 1-877-243-8030.

Mobile and Online banking remain available 24/7 for many banking needs, including depositing checks, paying bills, and more. Other service options include:   

  • Full service 24 hour ATMs
  • Night drop depositories (available at most branches) 

Customers should be aware that the Gainesville Branch will be closing, and the Amherst branch will be by appointment only. Customers who normally bank at the Gainesville Branch are encouraged to schedule appointments at the Warsaw and Castile offices. 

“We are committed to implementing every measure possible to take great care of our employees and our customers, while providing uninterrupted access to your funds,” said John McKenna, president and CEO of Tompkins Bank of Castile.

“We understand the challenges that we all will be facing in the coming weeks, but we want to assure all of our customers that your Tompkins family is here for you. Through the power of our community, our employees, and our customers – we can get through this together.”

The company continues to monitor the coronavirus situation closely, and is following the guidance of relevant authorities, including the Centers for Disease Control and Prevention, the World Health Organization and various state and local government entities. As such, all functions that can be accomplished outside of a physical branch or office location have been moved to a remote environment.

For the most current information on the actions Tompkins Bank of Castile is taking, please visit their website.

Tompkins Insurance Agencies customers are encouraged to call TIA’s Customer Care Center at 1-888-261-2688. 

Tompkins Financial Advisors clients are encouraged to contact their advisor directly, or call 1-800-275-4003.

County health department worked quickly to quarantine people connected with lone COVID-19 case

By Howard B. Owens
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While there have been no new confirmed cases of patients infected by coronavirus in Genesee County since yesterday, there are now 10 people under mandatory quarantine and "a couple" of them are symptomatic, according to Paul Pettit, director of public health.

Yesterday, Pettit announced Genesee County's first confirmed case. Today he revealed that the person who contracted the disease has some sort of association with the Girl Scouts.

The 10 people now in mandatory quarantine -- up from just two yesterday -- are people who came into contact either directly or one-person removed from the person who contracted COVID-19.

That person is described as at least 65 years old. The person is not hospitalized and is quarantined in isolation at home.

Pettit said Department of Health staff has worked diligently over the past 24 hours to identify the people the infected person came into contact with -- within six feet -- either while symptomatic or 24 hours prior, and he said he's confident most of those people have been identified and contacted and placed into quarantine.

"The Girl Scouts of America are being very cooperative in providing us information to help us in that investigation," Pettit said. "At this point, the relative risk to the general public, again, as we talked about in regards to this case, remains very low through our investigation. We have a very good timeline of where this individual has been and where they've gone. And we have made, again, most of those contacts at the moment and put those folks under quarantine."

There remain seven people in the county under precautionary quarantine. 

Pettit reiterated the need for people to practice social distancing -- don't touch, remain six-feet apart -- wash your hands frequently, don't touch your face, stay home if you're sick, isolate yourself as much as possible.

That will help protect you and vulnerable residents from the spread of the disease, but just as important it will help slow the spread of the flu, which can also lead to hospitalization for some people.

"I know it can be painful and it's not what people want to do, but the reality is we need to free up capacity in our health care system," Pettit said. "And that's why the governor is currently looking at alternate sites to provide additional capacity because at the moment, a lot of our beds are still full and we need to make room for folks if they do have a higher level of severity with this illness so that we can handle them. Again, going back to what we keep talking about, flatten the curve, push it out, let's free up some capacity in our health care system so we can respond to those in need."

Pettit said if you have flu-like symptoms, contact your primary health care provider. 

"We're going to continue to report out that flu still remains very prevalent in our communities," Pettit said. "So if you are having a respiratory illness, it does not necessarily mean you have COVID-19. You may have the flu or you may have some other respiratory illness, regardless of what it is. We're asking folks to stay home. This is no different than our messaging that we do year-round when you have flu."

Pettit said he's frustrated that there are so few testing kits available and that the county cannot, as of yet, offer widespread testing for COVID-19.

"It's been very challenging," Pettit said. "There's just a shortage. They're just not available, contrary to what we are hearing from the federal government, from the state government, you know, 'folks wanting to get swabbed can get swabbed.' Unfortunately, locally, that's not the case at the moment. And we're working as hard as we can to provide that capacity to our residents."

It was President Donald Trump who said on March 6 that "anybody who wants a test can get a test." 

As of March 17, there have been 25,000 tests administered in the United States. Over the same time period, there have been 274,000 tests administered in South Korea. South Korea is reportedly making progress in fighting the spread of the disease.

There are several factors involved in the lack of available tests in the United States.

Asked about the slow response by the federal government, Pettit said, "I can't comment too much on the national level. I mean, that's out of our realm and out of our wheelhouse. Is it anything we can control? I mean, 'would it, could it, should it,' those are all things that we can debate later on. The reality is we need to focus on what's going on on the ground in our community and that's what we're doing here locally with county government and what we're doing in the health department.

"And I can tell you, as I told you yesterday, we are pushing back where we're saying we need these. We're being as aggressive as we can. Any time you have community spread, we need to identify cases. That's how we contain it. That's how we isolate and quarantine folks to try to minimize that continual train of exposure. So all I can tell you is, we are doing our best."

In Italy, where news reports indicated the society and government was slow to respond to the first cases in the country, there were 475 deaths reported today. The most of any country in one day.

Additional reading: The Single Most Important Lesson From the 1918 Influenza (The New York Times Opinion Section)

NOTE: Thank you to Alecia Kaus/Video News Service for sharing a couple of minutes of video from today that I missed because I didn't notice that my camera stopped recording. Regarding our second failed attempt to live stream the press conference, my MacBook wouldn't recognize either mic I tried to use with it, so all I could do was record the press briefing.

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