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October is a good reminder to be aware of cyber crimes

By Joanne Beck

Getting a jump start on October, Genesee County legislators presented a proclamation Wednesday to Michael Burns in honor of Cybersecurity Awareness Month, which begins on Saturday.

The Information Technology director, who was hired in May 2021, was grateful for the acknowledgment but advised folks not to be lulled into complacency the other 11 months of the year.

“I’d like to thank the legislators for understanding the importance in terms of security in general, not only within the county but also within referral support … it’s a reminder to everyone that cybersecurity is not just something that we have. This is something that we have to actively practice, and we are more wired than ever before,” Burns said during Legislature’s meeting at the Old Courthouse. “It's all devices that we carry … they're in our everyday life. The data that we use every day is valuable, and people know it. Some may want to get their hands on that. So we have to oversee and understand that cyber security is not just October, it's every month of every year.”

Legislator Chad Klotzbach read a proclamation regarding how the world has become all things cyber, and people are more "interconnected than ever before but also more susceptible to increased risk of cyber theft, fraud and abuse."

“The county’s IT Department is responsible for delivering secure, accurate timely information and services to county departments, municipalities, residents and visitors effectively and efficiently,” Klotzbach said, reading the proclamation. “Cybersecurity Month provides an opportunity to increase public awareness and understanding of cyber threats while empowering employees and citizens to be safer and more secure online.”

The City of Batavia just received a similar warning during City Council’s audit report earlier this week. That message included being diligent with technology processes, protocols and preventative measures to avoid cyber attacks.

Since 2004, the President of the United States and Congress have declared October to be Cybersecurity Awareness Month, as a way to help individuals protect themselves online as threats to technology and confidential data become more frequent.

The Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA) lead a collaborative effort between government and industry to raise cybersecurity awareness nationally and internationally. 

This year’s theme is “See Yourself in Cyber” to enable people to recognize and understand how prevalent the world of cyber is, whether at work, home or school. The CISA.gov website encourages folks to take four personal action steps to help prevent cyber crimes:

  • Enable Multi-Factor Authentication
  • Use Strong Passwords
  • Recognize and Report Phishing
  • Update Your Software

Photo: Genesee County Legislator Chad Klotzbach presents a proclamation this week to IT Director Michael Burns as a prelude to Cybersecurity Awareness Month in October. Photo by Joanne Beck.

Emergency Management Services receives its first drone

By Mike Pettinella

Genesee County Emergency Management Services received its first drone today, the department’s coordinator reported to the county legislature’s Public Service Committee.

Tim Yaeger said the drone, which actually is the county’s second (the Health Department also has one), will be used in situations involving hazardous materials, fire, search & rescue and other public safety issues.

He said the drone cost about $11,000 and was bought with Homeland Security funds. The type of drone that could be purchased, and the policies and procedures governing its use are set by New York State.

"In public safety terms, this is a beginner's drone," Yaeger said. "We wanted to start small and expand based on need."

Yaeger said the applications are varied -- from damage assessment to situational awareness to assistance in active fires and post-fire investigation to search-and-rescue operations. The drone features a thermal imaging camera attached to the regular camera.

One person has been trained as a pilot and a couple others will follow in that role, Yaeger said, noting that training will take place at the State Preparedness Training Center in Oriskany.

Public demonstrations will take place in the near future, he advised.

Yaeger said drones were one of the topics discussed at the 2021 Homeland Security Conference in Las Vegas from Aug. 29-Sept. 3. He was able to represent Genesee with expenses paid for by a grant provided to the county.

“We’re beginning to see drones up in the air and flying illegally, outside of the FAA (Federal Aviation Administration) certifications that they were given,” he said. “It’s something to be on the radar – that we have to look at for primarily large gathering facilities. Darien Lake comes to mind.”

He said that people are using drones to drop basketballs filled with contraband into prison yards.

“A basketball with things that aren’t supposed to be in prison, like cell phones. They fly over the top of the fence and they drop the basketball. The basketball bounces and they think it’s just recreational equipment that was left out by someone,” he said. “Now, they’re tracking these and it was an absolutely amazing technology.”

Yaeger also said technology is being utilized by emergency management and law enforcement to combat civil unrest.

“Getting better information and critical information back to the EOCs (Emergency Operations Centers) and back to law enforcement and 911 Centers,” he said. “It’s just coming faster and faster as we move through these uses of technology.”

He said emergency managers are being instructed to consider diversity in their communities in developing operational strategies.

“How we operated 30 years ago when fire, EMS and law enforcement within our population is not how we should be operating today. So, there are a lot of lessons learned by us reaching out to those communities,” he said. “Sometimes were in a silo and we think we know what those citizens are thinking … “

Yaeger said his staff will look at examples of communities that have initiated effective outreach programs.

Conference seminars also dealt with the collapse of the apartment complex in Florida and cybersecurity, Yaeger reported.

Ninety-eight people died when the 12-story Champlain Towers South collapsed in Surfside, near Miami, in the early morning hours of June 24.

Calling it a “very depressing event,” Yaeger said the seminar provided insight into "the psyche of the first responders to go to an event with very few survivors if any, and how we treat those first responders mentally to deal with those types of things … and also seeing those first responders deal with the anguish and disappointment that they’re not able to help.”

“It was not a very uplifting presentation but it was very well done,” he noted. “Just to see what other communities have done and how they deal with those mental issues that are out there, for not just the families of the victims … but, more importantly, from our perspective, the first responders and how to deal with that.”

On the subject of cybersecurity, he said National Grid personnel are concerned about the vulnerability of infrastructure, telecommunications, power systems and transportation systems.

He said emergency managers need to have a contingency plan in the event of a cyber-attack.

O-At-Ka Milk working to recover from cyber-attack

By Mike Pettinella

O-At-Ka Milk Products’ information technology team is working with law enforcement and cybersecurity experts in the wake of “a sophisticated cyber-attack” that began earlier this week.

Bill Schreiber, chief executive officer of the milk processing plant at Cedar Street and Ellicott Street Road, confirmed to The Batavian that the ransomware attack started on Thursday night and affected to varying degrees company computers, time clocks and other equipment.

“O-At-Ka did experience a sophisticated cyber-attack, and our team responded immediately and has been working around the clock to remedy the situation and resume normal operations,” he said. “We have been working with law enforcement and industry experts to investigate and recover from the attack.”

Schreiber said O-At-Ka routinely prepares for such attacks and “the contingencies we put in place have been effective in restoring and maintaining our business functions.”

“Our customers have been minimally impacted and we continue to work with them on a routine basis to ensure ongoing operations and business continuity,” he said. “I’m thankful for the team’s continued hard work and efforts in response to the attack.”

FBI Special Agent to address cybersecurity at free public forum at GCC Oct. 6

By Billie Owens

Press release:

An FBI Special Agent will address issues of cybersecurity at a free public forum Thursday, Oct. 6, at Genesee Community College.

It will be held from 12:30 to 2 p.m. in the Conable Technology Building / Room T102, located at 1 College Road, Batavia.

In an age of online convenience, security threats are always a looming possibility. Through Internet shopping, banking, social networking and mobile apps, we all have a cyber presence that needs to be protected.

October is National Cyber Security Awareness Month, which is designed to engage and educate public and private sector partners through events and initiatives to raise awareness about cybersecurity, provide tools and resources needed to stay safe online, and increase the resiliency of the nation in the event of a cyber incident. 

The Criminal Justice Club of Genesee Community College and members of the College's Computer Services Department, Computer Repair Club and GUSTO (Genesee Unites to Support Team Opportunities) are hosting this special guest speaker, a Supervisory Special Agent of the Buffalo Division's Cyber Squad. It brings together local, state and federal intelligence community experts to combat computer intrusions, viruses and other cyber threats.

A question-and-answer session will follow the presentation.

The FBI leads the national effort to investigate high-tech crimes, including cyber-based terrorism and espionage, computer and network intrusions, and major cyber fraud and identity theft. To stay in front of current and emerging trends, the FBI gathers and shares information and intelligence with public and private-sector partners worldwide.

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