department services and contacts

Press release:

The City of Batavia wants to remind residents how to access the various City departments for service requests or questions. Below is a listing of departments and what different services they perform throughout the City.  

“The City of Batavia employs 150 professionals, working different shifts and schedules, on behalf of the residents of the City to maintain public safety, provide fire protection, maintain streets, water, sewer, enforce local codes/ordinances, issue building permits, marriage certificates, hunting and fishing licenses, as well as many other services," said Rachael Tabelski, city manager.

"Access to these services are important and the guide below is a quick index of the main services each department performs, and how to contact the department."

If you are experiencing an emergency, always call 9-1-1.  

Department/Office / Contact / Services Provided

Dispatch Police and Fire Services

Call 9-1-1

Response for Emergency Situations (Fire, Crimes in Progress, etc.)

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Police Department

Phone: (585) 345-6350

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/police-department

Address: 10 W. Main St.

• Police records and reports
• Accident reports
• Police records check
• Tenant background check
• Community policing
• Crime prevention education
• School Resource Officer
• Property owner FOIL request (Freedom Of Infomation (Act) Letter)
• Vacation home check
• Traffic complaints
• Camera registry
• Alarm registry
• Safe trade location
• Sex offender registration/house check

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Fire Department

Phone: (585) 345-6375

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/fire-department

Address: 18 Evans St.

• Fire protection
• Fire investigation
• Fire prevention education
• Fire safety inspections
• CRS flood information
• Emergency preparedness
• Child passenger safety inspection/installation
• Smoke detector service
• Open burning questions

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Bureau of Inspection

Phone: (585) 345-6345

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/bureau-of-inspection-0

Address: One Batavia City Centre

• Reporting tall grass
• Reporting trash left on property
• Reporting cars parked in grass
• Reporting cars parked across sidewalk
• Street opening permits
• Vacant property issues
• Exterior code issues/violations on homes
• Junk cars
• Permits
• Inspections
• Information on flood plain and flood insurance

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Bureau of Maintenance

Phone: (585) 345-6400, option #1

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/bureau-of-maintenance

Address: 147 Walnut St.

• Issues with City trees
• Reporting potholes
• Reporting street sign damage
• Snowplowing questions
• Sidewalk issues
• City parks
• Street opening/closing permits
• Yard waste station

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DPW Administration

Bureau of Water and Wastewater

Phone: (585) 345-6325

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/bureau-of-water-wastewater

Address: One Batavia City Centre

• Street light issues
• Traffic signal problems
• Community Garden
• Crosswalk issues
• Fire hydrant issues
• Water or sewer issues
• Sanitary and stormwater issues

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City Clerk’s Office

Phone: (585) 345-6305

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/bureau-of-clerk-treasurer

Address: One Batavia City Centre

• Birth, death and marriage certificates
• Marriage licenses
• Dog licenses
• Handicap parking tags
• Payment of tax, water and other bills
• Hunting and fishing licenses
• FOIL requests (Freedom Of Infomation (Act) Letter)
• Event applications
• Overnight parking permits
• Pavilion rentals

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Assessor’s Office

Phone: (585) 345-6301

Contact form:  https://www.batavianewyork.com/home/webforms/contact-form

Website:  https://www.batavianewyork.com/bureau-of-assessment

Address: One Batavia City Centre

• Assessment questions
• Grievance
• Property records
• Tax rolls
• Property tax exemptions

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City Manager’s Office

Phone: (585) 345-6330

Contact form:  https://www.batavianewyork.com/office-of-the-city-manager

Website:  https://www.batavianewyork.com/office-of-the-city-manager

Address: One Batavia City Centre

• General legislative requests
• Budget questions
• Contract questions
• Community engagement opportunities
• Assistance forming Neighborhood Action committees
• Finance
• Human resources
• Media requests
• Youth programs
• Comprehensive plan questions