Skip to main content

HCR Home Care

HCR recognized as top workplace for sixth straight year

By Press Release

Press release:

HCR Home Care has been recognized as a top workplace for the sixth straight year.

The company was awarded a 2023 Top Workplaces honor in the large employer category by the Democrat and Chronicle, according to an independent survey of HCR employees. HCR also was honored with the Diversity Award for prioritizing a welcoming and inclusive culture and with the Leadership Award for inspiring confidence in employees and the company's direction.

“For the sixth straight year, HCR employees have praised our company as a great place to work, and we are delighted to be further recognized for our commitment to diversity and inclusion,” said Suzanne Turchetti, president of HCR Home Care. “This latest recognition is a testament to our leadership for creating an inviting and inclusive culture.”

The awards are based on employee feedback gathered through a third-party survey administered by Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution and connection.

HCR Home Care hires new VP of growth and business

By Press Release

Press release:

HCR Home Care has hired Rory Burrill as vice president of growth strategy and business development.

Burrill brings to this role more than 20 years of leadership experience in strategy, sales and business development. Most recently, he served as the head of Health Systems at Healthy.io, where he built and executed the sales strategy for the company’s entry into the U.S. health system and provider market. He also served as vice president of sales and business development at VisualDx, a leading A.I.-enabled decision support technology for dermatology.

Rory Burrill graduated magna cum laude from Vanderbilt University with a bachelor’s degree in Economics and earned his MBA from The Simon Business School at the University of Rochester. He resides in Pittsford, N.Y. 

HCR Home Care employees make donations to help feed families for Thanksgiving

By Press Release

Press release:

Families in need will received food for the Thanksgiving holiday, as a result of donations from HCR Home Care employees.

Employees generously donated items to fill 72 food baskets for families across HCR’s footprint in New York state. HCR chairwoman and CEO Louise Woerner and her husband, Don Kollmorgen, also donated funds to provide turkeys for the families.

“At HCR, we focus on taking a moment of gratitude every day,” said CEO Louise Woerner. “This Thanksgiving, we are grateful to have the opportunity to provide these holiday food baskets to families in need.”

Food baskets were donated to the following number of families:

  • 48 families in the Finger Lakes region
  • 17 families in the North Country
  • 6 families in Central N.Y.
  • 1 family in the Catskills region

HCR names new director of patient services covering Genesee County

By Press Release

Press release:

HCR Home Care announced today the promotions of Melinda Clark and Maranda Perez to the role of director of patient services. In these positions, they are responsible for supervising day-to-day clinical operations and all patient care for HCR’s Licensed Home Care Services Agency (LHCSA).

Melinda Clark previously served as LHCSA regional director and as an RN case manager. As director of patient services based in Plattsburgh, N.Y., Clark will serve the North Country region. Clark earned her associate degree in Nursing from Clinton Community College. She is a resident of Dannemora, N.Y.

Maranda Perez will serve as director of patient services in Monroe, Genesee and Orleans counties. Perez previously served as regional director of HCR’s Finger Lakes LHCSA, managing and maintaining the LHCSA Team and staff for the Finger Lakes and Genesee County and Ontario County areas. Prior to that, Perez was director of nursing, managing community teams in the Certified Home Health Aide (CHHA) setting. A Holley, N.Y. resident, Perez earned an associate degree in Nursing from Jefferson Community College.

HCR Home Care celebrates growth, new office in Batavia

By Joanne Beck

For the last 13 years HCR Home Care has partnered with Genesee County Health Department as it forged new territories within the Finger Lakes region.

On Wednesday, the Batavia-based agency celebrated moving into yet another new space at Batavia City Centre. With a local foothold in Genesee County, plus Orleans, Monroe and an expanded reach into a total of 26 counties, HCR employs 35 people in this region and more than 750 employees in Upstate New York, Chief Executive Officer Louise Woerner said.

“Our employees are not only caring for patients, but helping to create jobs across New York State,” Woerner said during a ribbon-cutting celebration Wednesday at 47A City Centre. “We look forward to the growth this office brings HCR within Genesee and Orleans counties, and the continued partnerships within this area of our footprint.”

Woerner knows a thing or two about home healthcare, having been involved since 5 years old, helping out with her live-in grandmother. Later on, while living several states away from home, she later faced the challenge of assisting her father after her mom died at an early age.

That’s a dilemma that many people face when loved ones are in need of care while wishing to remain at home. Woerner founded the agency based on her knowledge of that need.

Agency employees “play an important role in treating people and keeping them safe and healthy in the comfort of their homes,” its website states. Services include a “wide range of home health care and social services” to provide support for a loved one’s needs, it states.

President Suzanne Turchetti thanked guests for attending, including City Manager Rachael Tabelski, City Council President Eugene Jankowski, Genesee County Legislator Gary Maha, state Assemblyman Stephen Hawley, who presented a certificate of merit to HCR, and agency staff.

“We are so excited to christen this new office; what an upgrade it is,” Turchetti said of the space on the City Centre’s west side. “We are so glad everyone was able to make it today, and we wanted to thank you all for being such wonderful ambassadors for HCR within the (Genesee and Orleans County) community. Your dedication to your patients as well as HCR is unmatched.” 

Regional directors recognized local staff members with awards and gifts as thanks for their dedication. HCR has cared for more than 26,000 unduplicated patients in Genesee and Orleans counties since its partnership in 2009.

Top photo: HCR Home Care President Suzanne Turchetti, left, and CEO Louise Woerner flank state Assemblyman Stephen Hawley as he presents the agency with a certificate of merit Wednesday in Batavia. Local Genesee County and City of Batavia representatives and agency staff celebrate a ribbon-cutting ceremony Wednesday at HCR's new office at 47A Batavia City Centre; agency staff members were recognized with certificates and goodies as a thank-you for their dedication. Photos submitted by HCR Home Care.

 

HCR Home Care names new president

By Press Release

Press release:

HCR Home Care announced today the promotion of Suzanne Turchetti as its new president.

In this role, Turchetti is responsible for all non-clinical administrative operations, including human resources, contracts, corporate compliance, communications and public relations, and information technologies. Turchetti joined the company in 2005.

“I am delighted to announce Suzanne Turchetti’s promotion to company president,” said Louise Woerner, HCR Home Care founder and CEO. “Suzanne has risen through the ranks and excelled in every role she has held because of her vast knowledge of the company, her hard work, her unique skills, and her ability to collaborate with company leadership and staff. Having worked side by side with Suzanne for nearly two decades, I know that she is supremely qualified to take on this new role and to help lead HCR into the future.”

Turchetti serves on the Home Care Association of NY State board of directors and is a member of the Home Care 100’s Intelligence group that works to drive exceptional performance for home health and hospice providers. She also serves as corporate secretary for HCR Cares and as a director and executive committee member of Dress for Success Rochester. A resident of Irondequoit, Suzanne Turchetti earned a bachelor’s degree from Siena College.

Transition to private company for county's home-healthcare now complete

By Howard B. Owens

A Rochester-based home-healthcare provider has completed its purchase of Genesee County's home nursing care program.

Home Care of Rochester, HCR, received what's known as a "certificate of need" from the State Department of Health, which is required for it to provide both long-term and short-term home nursing for Genesee County patients.

Since March of 2009, when HCR acquired the program from the county for $1.5 million, HCR has been operating in Genesee County under the county's certificate of need.

With the purchase, HCR replaces the county-owned program. HCR will now handle all acute, longer-term, therapy and home health-aide services for patients receiving insurance coverage via Medicare or Medicaid.

HCR also provides care through private insurance.

Subscribe to HCR Home Care

Authentically Local