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service outage

Time Warner service outage hits east side of Batavia

By C D

Around approximately 7am today, Time Warner cable and internet services have been disrupted, affecting customers east of the Route 33/Route 5 intersection. As of 8:00am, Time Warner is unable to specify the cause.

UPDATE (10:28am): According to an on-site technician, there's a short circuit somewhere in the grid, but has not been located yet. Technicians are currently trying to isolate the location of the short.

UPDATE: (11:09am): Cable and internet service has been restored.

Verizon service outage

By C D

Sometime around 12:30am, Verizon's network has completely lost service between in the area and as far east as Rochester. As updates and new information continue to come in, I'll continue to provide updates.

 

As of 12:55am, service is back.

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