UMMC

After a ceremony honoring the wound care team at UMMC, a patient who had sat quietly at the back of the room spoke up and said, “I want to thank everyone here because if it wasn’t for you, I would have lost my leg. I’m just grateful.”

That was the message of the award, according to Stacey Bancker, a representative of Healogics, the nation’s largest wound care management company, which presented the award.

Of nearly 400 patients treated by the team, 94 percent had their wounds healed, Bancker said. There was a 92 percent patient satisfaction rate and the median number of days to heal was 21.

"We can talk about the numbers, but this really is a patient care ward," Bancker said.

That was a point stressed by Dan Ireland, the hospital's CEO when he spoke to congratulate the team members.

"This isn’t about the metrics," Ireland said. "It isn’t about the numbers. It’s about the real people and the patients. Our mission statement at Rochester Regional Health, United Memorial, starts with preserving health and enhancing the life of patients. There isn’t a better example of where we can do that than in the heal rate we see here and in the care the patients receive."

Bancker said there were 800 wound centers in the nation eligible for the award and only 334 were recognized for outstanding patient care results.

Dr. Mohamed M Ibrahim, a general surgeon before joining the wound care team nearly two and a half years ago, said he was really proud to be part of the team. As a surgeon he had been on the other end of the wound care process, he said, and then he didn't realize how much more there was to know about wound care. 

“I have to say, I’ve learned a lot from our nurses," he said. "Our nurses are very knowledgeable, so I would like to thank everybody on our great team.”

Program Director Lisa Albanese also emphasized the team aspect of the effort and how the numbers are merely a reflection of the team's focus on taking care of patients.

"Even though the numbers are driven by KPIs (key performance indicators), the bottom line is every day we make a difference in the lives or our patients," said. "You guys are dedicated to making that difference and every day we have stories that we share with our administration."

Ireland said he hears those stories.

"I get countless emails, phone calls and letters from patients telling me real stories, stories about how they've been to five or 10 other centers or doctors and they've not been healed," Ireland said. "Then they come here and they are healed."

The patients also always note the compassion of the team, Ireland said. 

"They talk about the personal care they get, that the team cares about them as a person, not just as a person with a wound on their skin," Ireland said.

Photo: Dr. Mohamed M Ibrahim, Michelle Rector, Emily Casacelik Alicia Prusinowski, Holly Siverling, Alissa Gorman, John Wickett, Joseph Canzoneri, and Lisa Albanese.

Press release:

The Wound Care and Hyperbaric Medicine Center at United Memorial Medical Center has been recognized with a national award for clinical excellence.

Leaders, physicians and clinicians gathered will gather Wednesday (Feb. 22) to celebrate the Center of Distinction award, which was given to the Wound Care and Hyperbaric Medicine Center by Healogics, the nation’s leading and largest wound care management company.

The Wound Care and Hyperbaric Medicine Center achieved outstanding clinical outcomes for 12 consecutive months, including patient satisfaction higher than 92 percent, and a wound healing rate of at least 91 percent in less than 31 median days. Out of 630 Centers eligible for the Center of Distinction award, 334 achieved this honor in 2017.

The Wound Care Center is a member of the Healogics network of nearly 800 Centers, with access to benchmarking data and proven experience treating approximately 2.5 million chronic wounds. UMMC’s Wound Care and Hyperbaric Medicine Center offers highly specialized wound care to patients suffering from diabetic ulcers, pressure ulcers, infections and other chronic wounds which have not healed in a reasonable amount of time.

Some of the leading-edge treatments offered at the Wound Care Center include negative pressure wound therapy, debridement, application of cellular-based tissue or skin substitutes to the wound, offloading or total contact casts and hyperbaric oxygen therapy.

Lisa Albanese, program director, announced the achievement.

“This is the first time the Center has earned this award in our five year history," Albanese said. "It was truly a team accomplishment that demonstrates the Center’s commitment to excellence for our patients, the community and to our hospital partners. We have an exceptional team, from the front office, nurses and technicians, to our physicians.”

Press release:

To help reduce further transmission of influenza and/or other infectious diseases, Rochester Regional Health is instituting the following restrictions for hospital visitors at United Memorial Medical Center in Batavia.

• Visitors will be limited to no more than two people per patient at a time;
• All visitors must be at least 14 years old;
• Please do not visit a patient if you feel you are ill, including sore throat, fever, runny nose, coughing, sneezing, or other flu-like symptoms -- even if you have been vaccinated against the flu

Current status as of Feb.15:

• Rochester General Hospital (Rochester) – Visitor restrictions in place
• Unity Hospital (Greece) –  Visitor restrictions in place
• United Memorial Medical Center (Batavia) – Visitor restrictions in place
• Newark-Wayne Community Hospital (Newark) – No visitor restrictions
• Clifton Springs Hospital & Clinic (Clifton Springs) – No visitor restrictions

Elwood Miller and Jill Keleher are the proud parents of Olivia, who earned the honor of being the first baby born at United Memorial on January 1, 2017. 

Submitted photo and press release:

Proud parents Jill Keleher and Elwood Miller welcomed Olivia, United Memorial’s first baby of the New Year, at 5:11 a.m. Sunday, January 1, 2017. She weighed 8 pounds and 6 ounces. Big brothers Jason and Gavin anxiously await her arrival at home. The family was presented with a gift basket that included bath items, baby monitor, car seat accessory, toiletries, rocker and $100 Visa Gift Card.

Olivia’s birth comes on the heels of United Memorial Medical Center’s recognition by the Cribs for Kids® National Infant Safe Sleep Initiative as a Silver Certified Safe Sleep Leader. This program recognizes hospitals that demonstrate a commitment to reducing infant sleep-related deaths by promoting best safe sleep practices and educating on infant sleep safety.

“We need the knowledge of safe sleep to be shared, the designation of this award highlights United Memorial’s continued commitment to ensuring that parents are receiving the vital information they need about safe sleep practices for their newborns,” said Emily Callari, RN.

Each year in the United States, more than 3,500 babies die in their sleep suddenly and unexpectedly from accidental suffocation, strangulation and sudden infant death syndrome (SIDS). According to Cribs for Kids, in 90 percent of these deaths, the infant is found in an unsafe sleep environment. Cribs for Kids partners with healthcare providers, parents and others across the country to promote sleeping practices that keep infants safe. 

To learn more about childbirth and maternity at United Memorial Medical Center, visit RochesterRegional.org.

Press release:

Employees of community service agencies and professionals are wanted to provide their expertise to help our communities become healthier. 

The Genesee, Orleans and Wyoming County health departments, along with United Memorial Medical Center and Orleans Community Health are updating the Community Health Improvement Plan and Community Services Plans.

They invite you to participate in a conversation to help shape future efforts to imporve current health concerns. Bring your suggestions for how challenges can be met!

There will be a forum to discuss challenges and options from 9 a.m. to noon on Tuesday, Aug. 9, at the Genesee County Building #2 -- Foyer Conference Room, on West Main Street Road in the Town of Batavia.

Light refreshments will be provided.

To attend, please RSVP by Aug. 2 to:

Colleen.Bober@co.genesee.ny.us

A Livingston County woman has been accused of possessing more than $50,000 in stolen medical equipment that disappeared from UMMC last year.

Kim Diamond, 47, was allegedly trying to sell the equipment on eBay after stealing the equipment.

She was arrested by the Livingston County Sheriff's Office on a charge of possession of stolen property. She has also reportedly been charged locally with grand larceny.

The property was reportedly found in her home in March and investigators have been positively identifying and valuing the equipment since.

Our news partner, WBTA, which broke the story of the thefts in March, reports that Diamond was employed by UMMC at the time of the thefts.

Following arraignment in Livingston County, she was released on her own recognizance. 

From our news partner WBTA:

Surgical equipment with an estimated value of nearly $300,000 has been stolen from United Memorial Medical Center and offered for sale on the popular Internet auction site eBay, WBTA and The Batavian have learned.

Batavia Police detectives are conducting a criminal investigation, the results of which are expected to be presented to the Genesee County Grand Jury in April.

Batavia Police Chief Shawn Heubusch declined  comment noting “it is an ongoing investigation.”

United Memorial Medical Center, now part of the Rochester Regional Health System, said through a spokeswoman, “UMMC is cooperating with the police.” The hospital declined further comment.

It has been learned that the prime suspect in the case is a former employee of UMMC.

Law enforcement and sources within the hospital say that the former employee, a woman, worked in the hospital's purchasing department. She resides in Livingston County.

A health care professional with knowledge of the surgical inventory, said one of the stolen items was a laparoscopic camera. A complete system consisting of the camera and related equipment, can sell for $20,000.

No arrest has been made. Law enforcement is waiting for the case to be presented to the grand jury.

A check of eBay reveals a huge market for surgical equipment. Under the category of medical and surgical equipment, there were 18,584 listings. A local doctor familiar with the market said, “you would be amazed to learn what kind of (surgical equipment) is available on eBay.”

The Web site also has a category for “used medical equipment” which contained 1,968 listings.

Press release:

With the continued increase in the number of influenza cases at United Memorial Medical Center and in the community, the Hospital will be strictly following established visitor guidelines and implementing restrictions in order to safeguard the health of our patients.

Effective March 10, patients at United Memorial will be allowed only two (2) visitors at one time. No visitors under the age of 14 years will be allowed. Individuals with a sore throat, runny nose, fever, or other influenza type symptoms should not visit patients.

As an organization we understand the importance of loved ones and friends in the healing process. Exceptions to the visitor policy must be approved by the unit manager or nursing supervisor prior to the visitor’s arrival at the hospital. These restrictions have been put into place to protect those with weakened or fragile immune systems and those who care for them, from harm during the influenza outbreak.

Everyone should remember to use appropriate hand hygiene and respiratory etiquette to prevent the spread of influenza. Symptoms may include fever, muscle aches, sore throat, cough or nasal congestion. Individuals with fever over 100.5˚F and any of the symptoms listed are urged to stay home, seek medical advice as necessary and limit the number of people exposed. Individuals with influenza are contagious for 24 hours prior to exhibiting symptoms.

The hospital is located at 127 North St. in the City of Batavia.

Last fall, the folks at the YMCA were looking at remodeling their aging facility on East Main Street. Time has taken its toll and what started out as a project that might need a few hundred thousand dollars soon ballooned into a $3 million estimate.

At that price, Executive Director Rob Walker said, maybe it was time for the Y to look for a partner. 

YMCAs in other communities found ready partners in local hospitals, so Walker, in his job for a little over a year, called Dan Ireland, CEO of United Memorial Medical Center, also in his job for a little over a year, and asked for a meeting.

It was a meeting of the minds.

Ireland was already thinking it would make a lot of sense for the hospital to partner in the Y. The missions align and the two nonprofit organizations share property lines.

The logical conclusion, build a new building that would meet the needs of both the Y and UMMC.  

The hospital owns property on three sides of the way, including the location of Cary Hall and the vacant lot (formerly the Elks Lodge) next to it. It would make a lot of sense, Walker and Ireland surmised, to build something new on that land and take the current Y building down.

A task force was formed, chaired by Mark Schoell, the retired CEO of UMMC, and including people such as City Manager Jason Molino, County Manager Jay Gsell, economic development coordinator Julie Pacatte and business leaders such as John Riter, of Merrill Lynch.

The planning process took another step forward today with a community forum, consisting of about 80 invited community leaders from throughout Genesee County, at City Church's Generation Center on Center Street.

Walker is quick to point out that the Y and UMMC are in the very early stages of the process, just pre-planning, but he and Ireland are pretty clearly enthusiastic about the idea.

"The level of cooperation and spirit of collaboration between the Y and the hospital has been fun, enjoyable and something that is going to be transformative," Walker said.

It's a great opportunity improve the level of health and well-being services for the people of Genesee County, Ireland said.

"Cary Hall is aging and needs work," Ireland said. "The Y is aged and needs work. We have a tremendous plot of land with parking and those buildings; we could really do a lot if we collectively come out with the right thing. The benefit to the hospital is new space so we can offer greater service.

This morning's forum was facilitated by Mary Ellen and Rick Peterson, both from the national YMCA office.  

The 80 or so participants were assigned groups of five or six people with a facilitator who helped guide the discussion and wrote group thoughts and ideas on white sheets of paper. The groups were asked to take about 12 minutes on each of five questions, such as what challenges the community faces, how those challenges can best be met, what can be done locally to help families, and how can personal well-being issues be addressed.

All of those sheets of paper -- dozens and dozens of them -- were gathered up after the meeting and the task force will now review them and use them to produce a report by May or June on how the Y and UMMC can best meet community needs and what should go into a joint facility to meet those needs.

"We can't just take the Y in Rochester or the Y in Buffalo and take a cookie cutter and drop it in Batavia," Walker said. "All the stuff that is in this room right now, on the walls, this is what we're going to take and make spaces to meet those needs. We don't know what it's going to look like, but it's going to be pretty."

Walker said the task force will also be able to draw on needs assessments completed by other area agencies over the past few years, such as the Office for the Aging, Health Department, school district and United Way.

The applause line of the morning came from one gentleman sitting at the back of the room who pointed out the participants were all white, and mostly close in age. He suggested there needs to be some needs assessments from a group with greater diversity and representing a broader range of community members.

Both Walker and Ireland said the gentleman's comment was right on target and that there were people invited who could bring greater diversity, but they didn't show, so there will be some follow up with them.  

"We recognize the need to strengthen the task force so there is an equal representation," Ireland said.

Walker was clearly energized by the morning's discussion and believes if all of these plans come together into a real project, it will transform Downtown, transform Batavia and, in fact, all of Genesee County.

"Today was pretty inspirational for me," Walker said. "The minds, the passion here for Batavia; it's a proud community. We have tremendous potential to make this projection transformational and make Batavia a destination city."

Officials celebrated the opening of the new cancer treatment center at UMMC on Wednesday with a ribbon-cutting ceremony.

The $6.5 million center will provide local cancer patients with state-of-the-art treatment.

Dan Ireland, president of UMMC, thanked the dozens of people involved in making the new treatment center a reality. He recalled the most recent UMMC Foundation Auction, where organizers held a special event with the hope of raising $2,000 to help pay for chemo treatment chairs. Donors that night contributed $26,000, covering the cost of 11 treatment stations.

"For the community, by the community," Ireland said. "That demonstrated in just a small portion what our community can do together to make sure their local neighbors have the access to the services they need."

Dawn Lipson, of the Lipson Institute, and with her husband, namesake of the Lipson Cancer Center, said the institute aims to raise hopes and dreams in the fight against cancer.

 "We all hope for a better tomorrow," she said. "We dream about a brighter future. The biggest weapon we have in the fight against cancer is the indomitable spirit. The fact that you all came together, we all part of this big family, and you made this happen, I thank you from the bottom of my heart."

Eric Bieber, president and CEO of the Rochester Regional Health System, came with a gift, the Bell of Hope.

"This is for patients completing treatment," Bieber said. "They ring the bell as they complete treatment. It's a right of passage for their resiliency in their cancer fight, recognizing that making it through weeks of treatment is an achievement. It's our hope that as patients here it, they garner hope and encouragement and they look forward to the day they can ring it."

It was a transfer of a license from another hospital in the Rochester Regional system that enabled UMMC to acquire and install a linear accelerator for radiation treatment at the center.

Suggested Reading: "The Emperor of All Maladies: A Biography of Cancer," by Siddhartha Mukherjee.