urgent care

Press release:

Rochester Regional Health has made the decision to close the Batavia Urgent Care at the Jerome Medical Center effective August 1, as it prepares to offer reimagined urgent care services in the Batavia Medical Campus on Oak Orchard Rd. opening next year.  Our community’s health and wellbeing is extremely important to us, so while that new four-story, 115,000-square-foot state-of-the-art building is under construction, RRH continues to offer urgent care services through primary care offices, telemedicine and at United Memorial Medical Center.

Every staff member from the Batavia Urgent Care is moving into another position within the RRH system while the organization works through the Urgent Care redesign.

“Rochester Regional Health and United Memorial envision a future healthcare model with many complimentary services under one roof that provide reliable high-quality care,” said United Memorial Medical Center President Dan Ireland.  “Existing demands for staff and resources require new thoughts on how to operate services like Urgent Care. Now is the time to reflect on the future of healthcare and thoughtfully redesign the model of care that will serve our community in the years to come.”

• Primary care offices remain open, and providers aware of the changes ahead are prepared to see any patients with urgent needs 
• RRH ExpressCare offers patients immediate, on-demand virtual appointments with providers through patients’ MyCare accounts.  https://www.rochesterregional.org/services/telemedicine
• UMMC’s Emergency Department as always, is ready 24/7 to see any patients with true medical emergencies

In the coming days and weeks, patients will receive letters with more information and there will be new signs at the Batavia Urgent Care site about the changes.

The new Batavia Medical Campus building is slated to open in the Spring of 2023.

This morning, United Memorial Medical Center announced that it opened Genesee County's first Urgent Care center at its Le Roy site July 1, right on schedule.

The first patient was seen two hours before our "official" start time of 11 a.m., when a woman visiting the area felt ill and needed to see a healthcare provider. Amy Ireland, FNP, was already on site to prepare for the opening and was able to provide great customer service and treat the patient.

Urgent Care provides cost-effective and convenient treatments for patients when their primary care physician is unavailable or they do not want to spend time waiting in an emergency room for a non-life-threatening injury or illness.

Le Roy is a 15-minute drive from Batavia.

Urgent Care is available seven days a week to treat children, adults and seniors from 11 a.m. to 9 p.m. (with variations in hours for major holidays).

The new facility is located at 3 Tountas Ave. in the same building as United Memorial’s Diagnostic Lab and X-Ray services, next to the Family Care Center. The Urgent Care center's phone number is 768-4220, #1.

The Le Roy site will now be called United Memorial Community Care -- providing Urgent Care, Diagnostic Laboratory and X-Ray Services and Family Care.

“The addition of Urgent Care in Le Roy continues the strong tradition of service that United Memorial has offered the residents of Le Roy and those in the eastern portion of Genesee County. It shows our commitment to improving the accessibility of appropriate and affordable medical care to our community,” said Mark Schoell, president and CEO of United Memorial, in a new release.

Patient volumes have shown a steady increase each day since the opening.

United Memorial Medical Center is a 131-bed not-for-profit community hospital located in Batavia. With nearly 750 employees, UMMC is the largest private employer in Genesee County and serves a region of 90,000 residents.

Last year, United Memorial cared for more than 5,000 inpatients, 22,000 Emergency Room visitors and 500 newborns.