UR Medicine

UR Medicine at 7995 Call Parkway plans to reopen for all services beginning Jan. 30, staff member Kim Hally-Hettrick says.

Hally-Hettrick had the unfortunate duty to inform patients in late December that the Batavia-based facility would be closing due to frozen pipes and resulting flooding. The site is now ready for business, she said. 

Practices include Primary Care 585-345-1779; Allergy and Immunology 585-486-0930; Medical Oncology 585-602-4050; Neurosurgery 585-225-5767; Otolaryngology and Audiology 585-758-570; and Urology 585-275-2838.

File Photo by Howard Owens.

The ribbon is cut and UR Medicine's new Batavia campus is ready to receive patients for care in a variety of specialties that officials say will save them a trip to Rochester.

"What I learned is that the patients won't get the care unless the health care providers come to them, at least in the beginning," said neurosurgeon Dr. Webster H. Pilcher during opening remarks.

The campus will serve patients from Genesee, Orleans, and Wyoming counties, and care will include adult and pediatric allergy/immunology, neurosurgery, oncology, otolaryngology and audiology, and urology, as well as providing primary care.

"Bringing specialty and primary care clinics under one roof allows for better care for our patients, as well as really helps us practice efficiently," said Kathleen Parrinello, COO of UR Medicine. "So there's a lot to be gained by having all of our clinicians together so that the people in this community can really appreciate the integrated Clinical Network at UR Medicine."

The new 24,455 square foot medical campus – located at 7995 Call Parkway – will centralize specialty clinics and primary care into one location, along with on-site lab services. 

UR Medicine Radiation Oncology will remain in its current Bank Street location.  Eric Wu, M.D., and the Batavia Ophthalmology practice are joining UR Medicine and will move to the Flaum Eye Institute’s location on Liberty Street on June 1, which will be expanded into space formerly occupied by primary care.

"We will continue our practice of staffing specialty clinics with providers who are either locally from here or are based consistently in Batavia in this community," Parrinello said. "Meaning that the people who receive care here will receive care from physicians, advanced practice providers, nurses, and staff who spend all of their work hours here."

“Almost 30 years ago, I started seeing patients out in Batavia and it has been an incredibly rewarding experience to serve the patients of that community,” Pilcher said. “It is often difficult for patients to negotiate a complex care system, especially if that means traveling to Rochester.  By bringing that care to them and simplifying the relationship between our patients and primary and specialized care, we can provide them with access to world-class care, right in their own community.”

Top photo: Ribbon cutting with Alexander K. Mandych, Dr. Webster H. Pilcher, Victoria Godwin Hines, COO and Vice President, Lily J. Snyder, faculty in the Department of Family Medicine.

Photos by Howard Owens

Check-out desks area for patients.

A nurse's workstation.

Lily Snyder in her office.

Joy Michaelides, assistant professor of clinical urology in a urology exam room.

Oncology center.

Press release:

The new UR Medicine Batavia Campus will open its doors to patients on May 16, strengthening the health system’s commitment to increasing specialist and primary care access for patients in Genesee, Orleans, and Wyoming counties. 

“The Batavia Campus represents an important investment in meeting the health care needs of the regional communities we serve by providing access to providers and services close to home,” said Steve Goldstein, M.H.A., president and CEO of Strong Memorial Hospital. “Bringing primary and specialty clinics under one roof will enable UR Medicine providers to better coordinate care for their patients and provide a direct connection to UR Medicine’s advanced care network.”

The new 24,455 square foot medical campus – located at 7995 Call Parkway – will centralize specialty clinics and primary care into one location and on-site lab services, making care more convenient for patients.  The building will be home to adult and pediatric allergy/immunology, neurosurgery, oncology, otolaryngology and audiology, and urology clinics, and UR Medicine’s Batavia-based primary care practice.  Additional services will be added over the next 12 months. 

UR Medicine Radiation Oncology will remain in its current Bank Street location.  Eric Wu, M.D., and the Batavia Ophthalmology practice are joining UR Medicine and will move to the Flaum Eye Institute’s location on Liberty Street on June 1, which will be expanded into space formerly occupied by primary care.

The Batavia campus, which will operate as an outpatient clinic under Strong Memorial Hospital, will continue UR Medicine’s practice of staffing specialty clinics with providers who are either locally based or consistently practice in the community, allowing patients to maintain a consistent relationship with the same providers. Even if a patient needs to travel to Strong West in Brockport or Strong Memorial Hospital in Rochester for surgery, their pre-and post-operative consultations can often be conducted via telemedicine from their home or the Batavia offices, making the experience easier and more convenient for patients and their families.

“Almost 30 years ago, I started seeing patients out in Batavia and it has been an incredibly rewarding experience to serve the patients of that community,” said Webster Pilcher, M.D., Ph.D., chair of the UR Medicine Department of Neurosurgery.  “It is often difficult for patients to negotiate a complex care system, especially if that means traveling to Rochester.  By bringing that care to them and simplifying the relationship between our patients and primary and specialized care, we can access world-class care, right in their community.”

Since 1993, Pilcher has practiced in Batavia, treating patients in conjunction with their primary care doctors and providing continuing medical education programs for physicians across the area. In the ensuing years. UR Medicine has added specialty clinics in Batavia for patients who need cancer care, urology, ENT and audiology services, and dermatology. Golisano Children's Hospital also has offered pediatric subspecialty consultations.

UR Medicine consists of six hospitals located throughout the Finger Lakes and Southern Tier regions – Strong Memorial, Highland, F.F. Thompson, Noyes Memorial, Jones Memorial, and St. James hospitals – as well as Golisano Children’s Hospital, James P. Wilmot Cancer Center, Eastman Institute for Oral Health, UR Medicine Home Care, the Highlands at Pittsford and Highlands at Brighton, 11 urgent care centers, and an extensive primary care network.

Photo by Howard Owens

The Batavia Town Planning Board tonight approved a special use permit for New York Bus Sales to operate a school bus service and sales facility at 4450 West Saile Drive -- located at the intersection of Call Parkway.

After the board declared lead agency status for the State Environmental Quality Review, member Steve Tanner went through the items on the form and then made a motion to accept it. The board agreed, issuing a “negative declaration” that denotes that the project would have no significant adverse impact upon the environment.

Lauren Rodriguez, civil engineer with LaBella Associates, asked the board about the company’s desire to merge two parcels, covering 6.9 acres, into one, and Planning Board Chair Kathleen Jasinski replied that the Batavia Town Board is expected to rule on that at its meeting on Wednesday night.

The 20,000-plus square-foot facility is going into an area currently zoned both Industrial and Commercial. The company is looking for the town to rezone it as Commercial, an allowable action since it does fit into the town’s Comprehensive Plan.

New York Bus Sales Vice President James Johnston, who also attended the meeting, said plans call for a groundbreaking ceremony before winter.

Rodriguez and Johnson initially presented the plan to the town planning board in September. Prior to that, the company applied for tax abatements from the Genesee County Economic Development Center, and is waiting for the GCEDC's board decision in the near future.

In other action, the board issued a negative declaration for a SEQR in connection with Pierrepoint Visual Graphics’ request to place signage at the site of medical offices for UR Medicine in the Gateway II Industrial Park on Call Parkway.

Previously: GCEDC board of directors accepts application for New York Bus Sales facility in Town of Batavia