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Genesee County's first Urgent Care clinic opens in Le Roy

By Billie Owens

This morning, United Memorial Medical Center announced that it opened Genesee County's first Urgent Care center at its Le Roy site July 1, right on schedule.

The first patient was seen two hours before our "official" start time of 11 a.m., when a woman visiting the area felt ill and needed to see a healthcare provider. Amy Ireland, FNP, was already on site to prepare for the opening and was able to provide great customer service and treat the patient.

Urgent Care provides cost-effective and convenient treatments for patients when their primary care physician is unavailable or they do not want to spend time waiting in an emergency room for a non-life-threatening injury or illness.

Le Roy is a 15-minute drive from Batavia.

Urgent Care is available seven days a week to treat children, adults and seniors from 11 a.m. to 9 p.m. (with variations in hours for major holidays).

The new facility is located at 3 Tountas Ave. in the same building as United Memorial’s Diagnostic Lab and X-Ray services, next to the Family Care Center. The Urgent Care center's phone number is 768-4220, #1.

The Le Roy site will now be called United Memorial Community Care -- providing Urgent Care, Diagnostic Laboratory and X-Ray Services and Family Care.

“The addition of Urgent Care in Le Roy continues the strong tradition of service that United Memorial has offered the residents of Le Roy and those in the eastern portion of Genesee County. It shows our commitment to improving the accessibility of appropriate and affordable medical care to our community,” said Mark Schoell, president and CEO of United Memorial, in a new release.

Patient volumes have shown a steady increase each day since the opening.

United Memorial Medical Center is a 131-bed not-for-profit community hospital located in Batavia. With nearly 750 employees, UMMC is the largest private employer in Genesee County and serves a region of 90,000 residents.

Last year, United Memorial cared for more than 5,000 inpatients, 22,000 Emergency Room visitors and 500 newborns.

Batavia Rotary Club pledges $100,000 over five-year period to benefit UMMC

By Billie Owens

The Batavia Rotary Club announced today that it has pledged $100,000 to United Memorial Medical Center (UMMC), to be fulfilled over a five-year period.

“The Batavia Rotary Club has a rich history of generous donations to critical community partners such as UMMC,” said President Ted Hawley. “Our members spend countless hours on fundraising activities and events; the Father’s Day Fly-In Breakfast is the most recent example..."

Today's pledge comes a year after the club made its final payment on another multi-year pledge to UMMC, which totaled $250,000.

The momentum for the latest donation plan stems from UMMC's announcement in October about the surgical expansion project in front of the hospital at 127 North St., Batavia. The project includes a one-story addition to the front of the main hospital building. A total of five operating rooms will double in size from 300 to 600 square feet, plus there will be one treatment room and 19 private recovery beds.

In addition to annual scholarships, the Batavia Rotary Club contributes money to many youth and human service organizations in Genesee County, as well as to international projects. For example, each year, Rotary selects three high school seniors -- one from Batavia High School, BOCES and Notre Dame -- to receive a $1,500 annual scholarship for each of the four years the recipient is in college.

War veterans recognized in ceremony at Jerome Center

By Howard B. Owens

With new construction at UMMC, local veterans must raise funds for the displaced War Veterans Memorial that sat for decades outside the main entrance to the hospital.

Today, local veterans gathered at the Jerome Center on Bank Street to honor America's war dead and kick off the fund raising efforts for the new memorial.

More pictures after the jump

UMMC's Memorial Day services will be at the Jerome Center

By Daniel Crofts

United Memorial Medical Center's annual Memorial Day ceremony will be held at the Jerome Center, at 16 Bank St. in Batavia. It will start at 9:30 a.m. and last about an hour. The event has been relocated this year because of ongoing construction at UMMC's main site.

Event Date and Time
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Memorial Day service location moved due to contruction project

By Billie Owens

United Memorial Medical Center is proud to serve as the Genesee County War Memorial. Due to construction at the North Street Hospital site, services for the annual remembrance have been temporarily moved to The Jerome Center at 16 Bank St., Batavia.

Memorial Day will be observed at the flag on the Bank Street campus at 9:30 a.m. on Monday, May 31. The names of over 280 Genesee County soldiers who lost their lives in World Wars I and II, the Korean War, and the Vietnam Conflict will be read aloud and flags honoring the memory of each soldier will be placed in the ground.

Members of Batavia Concert Band will perform the National Anthem. Refreshments will be served in the Jerome Center Conference Room immediately following the event. The public is welcome and encouraged to attend.

The original monument was removed from the hospital when work began on the addition of a 44,000-square-foot surgical unit. The embossed plates listing the names of those who died in service were carefully wrapped and placed in storage.

A thorough review of the monument deemed it unsalvageable due to weathering and a committee was formed to develop plans for a new monument.

Committee members include Ron Koniezny of J. Leonard Mc Andrew Funeral Home; Hal Kreter, Director of Genesee County Veterans’ Services; Jim Neider of the Joint Veterans’ Council; veteran Dan Waterman, Assemblyman Steve Hawley and Colleen Flynn from United Memorial.

UMMC returns to pre-H1N1 patient visit rules

By Howard B. Owens

UMMC has rescinded visitor guidelines put in effect in October 2009, during the height of concern over H1N1, that banned children from visiting patients.

Starting yesterday, visitors over 14 are allowed to visit patients, with the exception of the Maternity Ward, where siblings of newborns are permited to visit with a responsible guardian.

The Hope Haven unit allows visitors of all ages.

Only two visitors per patient are allowed. Visiting hours are 9 a.m. to 9 p.m.

Full press release after the jump:

United Memorial instituted new visitor guidelines on Tuesday, April 27, 2010. Restricted visitor guidelines were issued in October 2009 based on the threat of the H1N1 virus.

The new guidelines rescind the ban on visitors under the age of 18 to the facility. The hospital’s current policy allows visitors over the age of 14 with the exception of Maternity, where siblings of newborns are permitted to visit with a responsible guardian. The Hope Haven unit allows visitors from all age groups when appropriate.

Only two visitors per patient are allowed at any one time. Visiting hours are from 9 am to 9 pm for most medical/surgical units. Visiting hours for Maternity are from 1 pm to 8:30 pm (significant others allowed at all times) and the Intensive Care Unit’s are from 9 am to 8 pm. Exceptions to the general visitors’ policy are made for the Hope Haven, Emergency, and Hospice/Comfort Care units and at the discretion of the attending physician when deemed appropriate by a patient’s condition.

Patients look forward to visitors and those visits are an important part of recovery. Rest is also a vital component of treatment, and it is the responsibility of the hospital to regulate visiting hours so as not to interfere with healing. 

United Memorial requests that all visitors cooperate in promoting the comfort and well-being of patients by trying to keep visits brief, using quiet tones, and not disturbing others. Any person with a cold, sore throat or other transmissible illness should not visit patients. Visitors under the age of 14 will be screened for illness and a log of their visit will be kept. Visitors over the age of 14 will be visually screened for illness by hospital staff and may be asked to use appropriate protective measures if necessary. If visiting patients who are on “isolation,” guests will be instructed by the nursing staff in proper protective guidelines.

All visitors are encouraged to wash their hands before and after visiting any patient.

Infection prevention is a priority at United Memorial, and as a result, we have one of the lowest infection rates among Western New York hospitals. Questions regarding changes to the visitors guidelines may be addressed by the Infection Prevention Department, Nursing Supervisors, or Community Relations Department.

Genesee County to get first urgent care clinic in Le Roy

By Howard B. Owens

Genesee County will get its first urgent care clinic on July 1 when UMMC opens the new service at a location in Le Roy.

Currently, there is no urgent care clinic in Batavia or the surrounding towns and villages.

The facility is intended to provide services to residents in Le Roy and that part of the county, said UMMC spokeswoman Colleen Flynn, but any resident -- and anybody in the UMMC system -- can seek treatment at the Le Roy clinic.

No appointment will be necessary for patients seeking treatment for a range of non-life threatening injuries and illnesses.

"Urgent care fills a unique need in a community beyond what you can normally get at your doctor's office by having to make an appointment and then wait for that appointment if you're ill, or going to the emergency room with something that isn't really a life-threatening condition and having to wait long periods of time to be seen," Flynn told WBTA this morning.

UMMC officials say the clinic, which will be open from 11 a.m. to 9 p.m. seven days a week, will provide patients with a cost effective and convenient way to seek treatment.

For those covered by insurance, co-pays for urgent care treatment tend to be less than emergency room treatment, officials.

The new clinic will be located where UMMC currently operates the LeRoy Diagnostic Center and Tountas Family Care Clinic, at 3 Tountas Ave., next door to LeRoy Ambulance.

Flynn said the Le Roy clinic has been in the planning stages for months. As for a similar clinic opening in Batavia, Flynn said that remains a possibility.

UMMC now provides inpatients with free TV and phone service

By Billie Owens

As of April 1, United Memorial Medical Center offers free television and telephone service to inpatients.

As a result of a new telecommunications contract with Time Warner, patients will have free access to basic cable channels and local telephone service; including free long distance. New flat panel televisions were installed in patient rooms last month.

This change means that patients will no longer have to go through the lengthy process of establishing service through a separate vendor or receive bills for these services following discharge. Both services are readily available to them upon admission to the hospital.

The change was precipitated by comments made on patient satisfaction surveys, which indicated that the former television and telephone services caused a great deal of frustration to patients. The previous service required patients to dial 1-800 numbers and enter financial information to a remote vendor call-site. Customer service issues were difficult for not only patients, but for the nursing staff as well when they were unable to intercede on a patient’s behalf.

Currently, the televisions and telephones are functional; however the full transition to Time Warner will not be complete until mid-May.

For the next six weeks, patients may dial telephone numbers with the 585, 716 and 315 area codes directly. Long distance calls to other area codes will need to be placed through the hospital switchboard although they will not be charged.

In May, following the completion of the transition, patients will be able to make all long distance calls directly from their room without operator assistance.

This initiative was made possible by the UMMC Foundation.

 

UMMC marks construction milestone with ceremony

By Howard B. Owens

To commemorate the last steel beam being put in place on UMMC's $19.5 million expansion, the hospital held a "topping off" ceremony this afternoon.

A worker placed a flag -- for national pride -- and an evergreen tree -- for growth -- atop the beam.

The beam was painted white and signed by employees, administrators and board members.

When completed, the expansion will add 44,000 square feet to the front of the hospital on the North Street side. Construction is expected to be completed in December.

Forum on Thursday to discuss hospital expansion project

By Billie Owens

United Memorial Medical Center will hold a community forum to discuss its surgical expansion project. It will begin at 6 p.m. on Thursday (Feb. 11) in the hospital boardroom, located at 127 North St., Batavia.

This event is open to the public and will provide an opportunity to share information and answer questions regarding the surgical expansion project.

It will create five new operating suites, 19 private recovery areas and a handicap accessible main entrance and lobby. It's expected to be completed next January.

Event Date and Time
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Free Mammograms and Other Screenings for People Without Health Insurance

By lisa franclemont

UMMC provides Free health care screenings for men and women in our community without health insurance. For women age 40-64 we will pay for a free annual mammogram, pelvic exams and pap smears and breast exams. You can go to your own Doctor and your choice of places for a mammo. For men and women 50-64 we will pay for a colon screening kit used in the privacy of your own home. Other exams may be covered also. And if you are diagnosed with cancer we can help you apply for a Medicaid program that will pay for all of your health care needs. Call (585)344-5497 for more information.We want you to stay in the best health possible!

UMMC held mock Code Amber drill last week to test emergency preparedness

By Billie Owens

United Memorial Medical Center held a Code Amber drill on Dec. 29 at the main hospital facility on North Street in Batavia. The mock scenario involved a 10-year-old child who walked away from her patient room under the premise that she did not want to have surgery.

Kaylee MacIntyre, a fifth grader at Alexander Central School and her mother, Stacy Wirth, volunteered to portray the missing child and worried mother. The drill was not announced to the hospital staff prior to the actual event. The child’s absence was noticed immediately and in order to test the hospital’s emergency protocols, the drill was allowed to proceed.

United Memorial frequently holds drills to test its emergency preparedness and assess the readiness of staff if a real incident occured. This event was held in collaboration with the City of Batavia Police Department, which responded to the call and assessed the efforts of the facility in carrying out lockdown and search efforts. Video monitoring of public-access areas was beneficial in tracking the path of departure used by the child and the response of staff in search efforts. The drill also allowed the hospital to test its radio operations.

UMMC apologizes for any inconvenience the drill process may have caused visitors, and hopes they understand the importance of practicing and drilling for possible emergency situations. The safety of patients, staff and visitors is a priority for the organization. Additional drills are held throughout the year pertaining to fire, evacuation, contamination, and multiple casualties.

Longtime UMMC employee promoted to V.P. of operations

By Billie Owens

United Memorial Medical Center has promoted Daniel P. Ireland from vice president of clinical support services to the position of vice president of operations.
 
Ireland has had a long and varied career at United Memorial. He began in 1990 as an orderly/medic and progressed to floor nurse on a medical/surgical unit. He worked as the emergency department nurse manager at the time of the Amtrak train disaster in 1994. In 1998, he was IT clinical analyst, an administrative analyst in 2001 and director of quality management in December 2004. He assumed the administrative duties of ancillary departments and Hope Haven and was promoted to vice president of clinical support services in 2005.
 
Ireland has oversight of many of UMMC’s capital improvement projects including the Jerome Center diagnostic and housing renovations, the surgical expansion project, and the physical therapy relocation project at Genesee Community College. He also serves as the administrator of all emergency preparedness activities at UMMC and as a liaison to the Genesee County Health Department.
 
While employed full time at United Memorial, Ireland completed his Associate's Degree in Nursing from Genesee Community College in 1992, his BSN from SUNY Brockport in 1994, and received an MBA from RIT in 1997. He is a member of the Leadership Genesee class of 2006 and a recipient of Business First of Buffalo's first 40 Under 40 Award in 2007. He's a lifelong resident of Genesee County and lives in Byron with his wife, Amy, and their three children.

City Fire responding to UMMC alarm

By Howard B. Owens

City Fire has been dispatched to 228 Summit St., Batavia -- UMMC -- for a fire alarm.

There is a report of smoke in Suite 5.

Weather-related closures announced for hospital, college, library

By Billie Owens

Due to the severe-weather travel advisories and lake-effect snow warnings, the following closures have been reported to us:

United Memorial Medical Center outpatient sites

• Byron Family Care
• Batavia Family Care
• Tountas Family Care
• Tonawanda Seneca Family Care
• The Jerome Center
• Corporate Health
• Pembroke Diagnostics
• LeRoy Diagnostics
• Surgical Practice Office

Patients with appointments for today have been called and will be asked to reschedule.

The Hospital and Emergency Department are open. Please call 9-1-1 for emergency medical attention.

Genesee Community College is closing at 4 p.m. -- no classes for tonight.
http://www.genesee.edu/

The Byron-Bergen Public Library is closed today.

Ricky Palermo honored for aiding those with spinal-cord injuries

By Billie Owens

Ricky Palermo has spent nearly 30 years working tirelessly to help find a cure for spinal-cord injuries.

On Dec. 4, UMMC and the Jerome Foundation will recognize his efforts when he is given the 25th Annual Health and Humanitarian Award at a luncheon at Terry Hills Restaurant in Batavia.

Both foundations are honoring Palermo for three decades as a national research participant, and for his regional advocacy and local fundraising on behalf of curing spinal-cord injuries.

Wes Audsley, CEO of Genesee/Wyoming counties' YMCAs, cited Palermo's tireless efforts to find a cure for spinal-cord injuries when choosing him as a nominee. Palermo was injured 28 years ago in an accident which left him paralyzed from mid-chest down.

"This humble man has contacts and influence in all corners of our community, based solely on the content of his character and the sincerity of his work. Everyone takes Ricky's call, everyone contributes to Ricky's cause, and everyone feels better for the experience of knowing and working with Ricky," said Audsley in a press release.

The Miami Project is the world's most comprehensive spinal-cord injury research center and is based at the University of Miami's Miller School of Medicine. It was the inspiration for Palermo's drive to raise funds and awareness for those with spinal-cord injuries.

In 1997, Palermo and his family started the Ricky Palermo Foundation. Since then, it has raised $500,000 in support of the Miami Project, United Memorial Medical Center and the Genesee/Wyoming counties' YMCAs.

Palermo is a member of the Board of Directors of the Genesee County YMCA, where he has developed an exercise program for those with spinal-cord injuries. His foundation offers free rehabilitative exercise opportunities for people suffering from paralysis, regardless of the level of injury. It also offers counseling and hope, says Audsley. The program is funded by contributions to Palermo's foundation.

The Health and Humanitarian Luncheon is open to the public. Reservations can be made by contacting the United Memorial Medical Center Foundation at 344-5301. Seating will be limited so early reservations are recommended.

As H1N1 spreads, UMMC further restricts visits to patients

By Billie Owens

The spread of H1N1 flu virus has prompted a change in the visiting policy at United Memorial Medical Center.

As a result, starting this week no one under the age of 18 is allowed to visit patients. Heretofore, as with many hospitals, visitors had to be at least 14 years old, although there was flexibility and reasonable exceptions were made.

"We're becoming more restrictive about visitors -- it's for patient safety," said UMMC spokeswoman Colleen Flynn. "We don't want them to become infected. The virus can be especially harmful to a patient with an already compromised immune system."

Also under the new policy, there can only be two visitors per patient at any given time and visiting hours are from 9 a.m. to 9 p.m.. Certain units, such as intensive care and pediatrics, may have more time restrictions.

Maternity patients are only allowed visits from their spouse or significant other, and grandparents. Exceptions are considered on a case-by-case basis by the nursing supervisor on duty.

Any visitor showing signs of infectious disease, such as a bad cough, will be asked to leave and given a mask to wear on their way out of the hospital.

"We are taking reasonable measures to protect patients, which is our number one priority," Flynn said.

All UMMC healthcare workers have been getting on-site H1N1 vaccinations, which were mandatory. That requirement was lifted, except for those with direct patient contact, which are innoculated first.

The H1N1 virus has been declared a national pandemic. As with other flu viruses, a person can be infected and contagious for 24 hours before showing any symptoms, which can hamper control efforts.

This strain, first identified in spring (not typically the flu season) is considered unusual because children are among the hardest hit.

Flynn said the hospital has seen an increase in the number of young flu sufferers. Some local peditricians are reportedly "swamped" with flu cases and some schools are grappling with absenteeism due to the flu or fear of catching it.

"Most cases are dealt with at home," Flynn said. "People treat it just like they would any flu. But because so much media attention is being paid to (H1N1), sometimes they tend to think the sky is falling. That's not necessarily true."

But do wash your hands frequently.

Batavia native to join UMMC staff next summer

By Billie Owens

United Memorial Medical Center has recruited Dr. Nina Strollo to its staff. She will join UMMC next August following the completion of her Residency in Obstetrics and Gynecology at the University of Buffalo where she serves as the Administrative Chief Resident.

In 2002, Dr. Strollo graduated, cum laude, from SUNY Binghamton with a Bachelor of Science Degree in Human Development with a minor in Biological Sciences. She  completed her Medical Doctorate at the SUNY Upstate Medical University in Syracuse in 2006. She is a 1998 graduate of Batavia High School and Batavia native who currently resides in Clarence.

Dr. Strollo is affiliated with the American College of Obstetrics and Gynecology and the American Medical Association. Her interests are in gynecologic surgery with a focus in laparoscopy.

“I look forward to serving my community and bringing my medical training back home to Genesee County,” Dr. Strollo said in a press release.

United Memorial is a 131-bed not-for-profit community hospital with nearly 750 employees. It's the largest private employer in Genesee County and serves a region of 90,000 residents.

Last year, United Memorial cared for over 5,000 inpatients, 22,000 Emergency Room
visitors and 500 newborns. In addition to acute care services, UMMC operates
four primary care centers in Batavia, Le Roy, Byron and on the Tonawanda
Seneca Nation. Plus, it provides occupational medicine services and outpatient
diagnostic imaging and laboratory services in Batavia, Le Roy and Pembroke.

UMMC breaks ground on $20 million expansion

By Howard B. Owens

A host of local dignitaries and medical professionals gathered in the North Street parking lot today for a groundbreaking ceremony on a $20 million expansion of United Memorial Medical Center.

The project will add 44,000 square feet to the facility as a one-story addition to the front of the current structure. Operating room space will double from 300 square feet to 600 square feet. An additional 19 private recovery beds will be added to the hospital as well.
 

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