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Heading out on one of his search and rescue missions during the blizzard on Friday, Joshua Finn said he had two fears.

That they would find somebody dead in a car.  

Or that he wouldn't make it home, himself.

He came close to both tragic outcomes, he thought, around 1 a.m. on Saturday when he and another volunteer firefighter from Oakfield came across a pickup truck stuck on Judge Road. Its flashers were barely flashing, so he knew it had been there a long time. The battery was nearly dead.  Inside, they found a 60-year-old man and his 27-year-old daughter.

"They were both hypothermic, and they were completely saturated," Finn said. "The snow was blowing through the cracks in the vehicle."

With great effort, Finn, another EMT and other volunteers got them out of the pickup and into a rescue truck and started the drive back to the Oakfield Fire Hall. It was a scary trip, he said. They weren't sure they would make it back in zero visibility conditions.

"Colin and I couldn't get the interior dome lights to shut off because the door button was frozen," Finn said. "We couldn't see much because there was a light inside the cab. We had to have the windows down to look out the windows to drive. Colin says, 'Finn, go left, Finn, go right,' and we're going at one mile an hour. I got frost nip on my ears from because all I had was my firefighting hood. I was shivering by the time we got back with them."

Miraculously -- County Manager Matt Landers has called it a Christmas miracle -- there are no known fatalities in Genesee County as a result of Winter Storm Elliott, which hit the area with a ferocity unknown since 1977.

A perfect storm
The dangers of the storm were exacerbated by a Thruway Authority that shut down the I-90 with no plan to send travelers on safe routes and with Google and Apple map technology ill-equipped to warn drivers of dangerous weather conditions and send them on routes that would take them around the hazardous roads. 

Landers observed during the storm that in a situation that might have otherwise involved a handful of local people getting trapped on snow-covered roads, there were hundreds of cars that got stuck.

More than 700 people, most of them not from New York, wound up in one of 11 warming centers, and it's unclear how many others were taken in by residents who opened their doors when strangers came knocking during the storm.

The task of rescuing motorists fell to quickly assembled teams of deputies, highway crews, and volunteer firefighters.

And with winds over 35 mph and temperatures well below zero, and a forecast of storm conditions persisting for at least 48 hours, search and rescue teams didn't have the luxury of waiting until daylight or until the weather cleared.  They had to head out in the dead of night with the resources available.

Gary Patnode is both the deputy emergency management coordinator for Genesee County and the Chief of the Alabama Volunteer Fire Department.  He was right in the thick of it when the storm hit.

He praised dispatchers for helping triage stranded motorists.

Those with full gas tanks were told to keep their engines running and wait unless they could see a house nearby they could safely get to.  When they had less than a quarter tank of gas or a medical condition, they became a priority to rescue.

Among the medical conditions being reported -- "trouble breathing." 

Patnode found that understandable. You're out there not knowing how, when, or if you will be rescued.

"I think that was a direct result of anxiety, you know, from being in an unfamiliar area, it's pitch black out because there are no streetlights out there, and that snow is blowing," Patnode said.

"Every car, every window that we cleaned off, I just held my breath, you know, hoping that I didn't find a body in there," Patnode said. "That was the big thing."

It takes a village
While the brunt of the storm fell on Oakfield and Alabama, and volunteer departments in those communities had a total of more than 30 volunteers participate in search and rescue operations, nearly every department in the county sent either personnel or equipment, and usually both, such as Le Roy, Alexander, and Bethany, to the northwest quadrant to help out, along with Genesee Snopackers.

On the paid side of responders, there were Sheriff's deputies, personnel from Orleans and Livingston counties, State Police, State Parks, the Department of Environmental Conservation, and Batavia city police and fire departments.

In Oakfield and Alabama, community residents also pitched in, either by offering shelter, delivering supplies, moving snow, or cooking meals. The Oakfield Fire Hall became a warming shelter and housed several dozen people during the storm. There were so many travelers emotionally affected by the storm and being stranded that Downing took their phone numbers to follow up with them after they returned to their homes.

"We are still contacting them to find out how they're doing and that they're okay, you know, checking on their mental health," Downing said. "It's traumatizing for a lot of these people to be stranded and then have to be rescued. We want to make sure that they're okay."

During the weekend, stranded travelers also needed to be fed, so the community fed them.  One firefighter's wife baked her Christmas ham and brought it in.  Wives and girlfriends showed up to make breakfast.  Meals and supplies were delivered from Batavia. H.P. Hood donated dairy products. 

At one point, Oakfield Fire Chief Sean Downing was worried about being able to feed all these people for a couple of days and soon, he realized the community was taking care of it.

When Downing had to get home to check on his wife, Jeremy Yasses plowed his driveway so he could park.  Another community resident made sure the driveways of other volunteers were cleared so they could easily drop in and check on their families.

"People would come up to us and go, 'Oh, if I could just brush my teeth,'" Downing recalled. "then William Sturgeon thought to himself, he says, 'You know what, I have kids. We go to the dentist and they always give us toothpaste and toothbrushes, and dental floss,' so he ran home, which wasn't far from the Fire Hall, and came back with about 20 toothbrushes and the people were ecstatic that they could at least brush their teeth."

It's the little things, Downing said, that make a big difference.

"They say that it takes a village," said Downing.  "Well, it's more than the village. It was the entire town and village of Oakfield that was calling and coming together and getting us whatever we needed to be able to take care of these people. They understood what was going on and what we were going through, and they wanted to make sure that any little bit that they could do, they did."

The department had hosted a Christmas party for its members a couple of days before the storm, and there were still wrapped presents for children under the tree, so the kids at the shelter had Christmas presents to open.

Saving lives
The children were kept in the department's second-floor rec room. Downing wanted to shield them from any potential life-saving situations in the main bay of the fire hall.

"I think we had a total of three or four hypothermic patients throughout the event," Downing said. "The one gentleman that Josh was talking about was our first patient, and the medics came up to me at one time and said, 'We do not think, based on what we're seeing on the monitors and whatnot, and what we're talking about, he may not make it. But again, he pulled through. Once he warmed up, everything started to change for him. He was one of our first patients in the building, and he was the last one to leave our building after the event."

To treat hypothermic patients in a field-hospital situation, medics stripped them of all their cold, wet clothes and wrapped them in blankets.  A couple of firefighters' wives kept supplying warm blankets from the department's clothes dryer. 

Finn doesn't remember where he had seen it done before or where he got the idea from, but he suggested taking hand-warming packets and taping them to IV bags, so the fluid being given to patients was warmed.

While there were "official" warming shelters at fire halls -- such as Indian Falls, besides Oakfield, and schools, such as Elba -- there were several unofficial warming shelters, such as Alabama Hotel.  Grace Baptist Church in Batavia also opened as a warming shelter. Patnode listed off five or six homes that took in six, seven, and eight stranded travelers and one resident on Macomber Road had at least 50 people sheltering in his garage. 

"It was just remarkable how the community came together," Patnode said. "You know, even for us as an organization, when you're working with a volunteer fire department, there are so many different personalities, and everybody just sets that stuff aside and just works together."

See also: Stranded travelers offered a warm home and holiday hospitality by Oakfield couple

Gratitude
There was no shortage of gratitude among the travelers who were rescued. 

Downing noted that many of the department's guests pitched in and helped, cleaning up, shoveling snow, moving supplies as needed.

The boldest gesture of gratitude perhaps came from the first woman Finn rescued.

On Friday, as the storm began to roll in, he decided he couldn't stay at his job in Batavia. He had to get home to his family and his community.

As he drove toward Oakfield, he heard a call for a stuck vehicle with a woman finding it difficult to breathe.  He told dispatchers to keep the ambulance in Batavia, where it couldn't get stuck, while he checked it out.

He found a woman from Canada, with her daughter, having a panic attack.

He told her not to worry.  He told her to follow him to Oakfield, where there was a warming shelter.

He said the drive on Route 63 was difficult. The whiteout conditions were disorienting, and at one point, he went off the road and became stuck in a ditch himself.  

"You didn't know what was up or down," Finn said. "At one point, I was going two miles an hour, and I ended up in a ditch. The only reason why I got out, and it's no joke, I swear to God, I think what saved my life was a deputy named Richard Schildwaster came along with his truck and got me out."

When they got to the hall, the woman from Canada wanted to thank Finn in a big way. She offered him a piece of jewelry.

"She kept saying you saved my life," Finn said. "You guys, you saved my life. She tried to give me this 24-karat gold ring and put it in my hand and would not take it back and I'm like, 'I can't. I can't. This is what we do. I'm not taking your ring.'

"She was, 'you have to.' I'm like, 'It's okay. I didn't do anything. I just had you follow me.' I'm like, 'I can't take this from you.' And she's like, 'You have to.'

"So I dialed my wife. I said, 'talk to my wife' because my wife was not happy that I left Batavia to come to Oakfield, and I didn't tell her what I was doing until I got to the village, and I said, 'I'm in Oakfield. Don't be mad.' So I was like, 'Here, talk to my wife.'

"I don't even know what conversation they had, but it settled down my wife."

Submitted photos.  Top photo: Justin Cooper, Tera Williams, Joshua Finn, Chief Sean Downing, Assistant Chief Chad Williams, Buck Hilchey

Near whiteout conditions outside Alabama Hotel.

Sheriff's patrols and the Snopacker's groomer clearing roads and checking vehicles along the roadway. Oakfield Chief Sean Downing noted that one convoy that started out on South Pearl in Oakfield during the height of the blizzard Saturday morning took five hours to reach the Indian Falls Fire Hall.

A Mercy EMS ambulance broke down in Oakfield at the start of the storm, stranding its medics, which turned out to be a blessing for the warming shelter at the Fire Hall, with trained medical personnel on hand during the storm event.

Josh Finn and K-9 Frankie in a search and rescue convoy.  Finn and another medic joined the convoys so that if somebody needed medical attention, there was somebody on scene with the training to provide an evaluation.

Press release from Genesee County:

Over the Christmas weekend, our community was ravaged by a historic blizzard that challenged locals with lake effect snow, strong wind and wind chills from -10 to -25 degrees.

Holiday travelers from near and far found their vehicles in ditches, snow banks or in the driveway of a stranger. Essential services provided by the Genesee County Sheriff’s Office, the Genesee County Emergency Dispatcher Center, Genesee County Emergency Management Services, and the Genesee County Highway Department were at the ready to ensure all travelers were protected and safe.

Genesee County Sheriff William A. Sheron, Jr. was incredibly grateful and proud.

“Thank God for the dedicated first responders of Genesee County," Sheron said. "Undoubtedly, dozens of lives were saved due to the heroic actions of all of our first responders who put their lives on the line during this historic blizzard of 2022. They worked around the clock, days on end, answering and responding to 9-1-1 calls to ensure that our community was safe and no one’s loved one became a statistic.”

Sheriff Sheron went on to say, “I am extremely proud of the men and women of the Genesee County Sheriff’s Office along with all Genesee County’s agencies and volunteer fire services. These are dedicated, passionate residents that give everything to their community. There’s truth to the saying, ‘When bad things happen, first responders are there, 24/7, through all types of weather and circumstances; no questions asked.’

"Should you see a first responder, please take the opportunity to thank them for their unwavering dedication," Sheron added. I would also like to thank all the community members that stepped up and provided safe warming shelters for hundreds of individuals that were stranded by the storm. To those businesses and individuals that dropped off food and bottled water, you provided much-needed supplies for our employees that hadn’t eaten in several hours. Thank you all!”

Tim Yaeger, Genesee County Emergency Management Services Coordinator, called attention to the importance of first responders in our community. 

“It was an extremely stressful and dangerous event for the dispatchers, law enforcement, fire and Emergency Medical Services," Yaeger said. "The dispatchers had far more calls for help than available resources. Law enforcement and fire service would not give up or stop until every person was accounted for. They are all heroes in my book! They risked their lives for over 24 hours to rescue every person. Community leaders, individuals and business owners demonstrated generosity, blind trust and compassion by opening their homes, businesses, and warming shelters to ensure 700 travelers were out of harm’s way. Volunteer fire and EMS, church, and local businesses spent three days away from their families to care for complete strangers. The stories of compassion and dedication to never stop helping others in need of rescue is what makes the first responders of Genesee County our most cherished resource.”

Genesee County Highway Superintendent Tim Hens was astonished by the heroism he experienced.

“I'm struck by the commitment, dedication, loyalty, and humanity of all of the rescuers," Hens said. "Whether paid professionals or volunteers, people literally putting their lives at risk over and over to save mostly people they've never met and will most likely never see again.

"It was frustrating to not make progress at times," he added, "getting turned back over and over by impassible roads, insurmountable drifts, but everyone was trying to make a difference. No one gave up, they just tried another route. People opened their houses. People opened their businesses. Everyone worked together even though it was confusing and stressful. ”

Genesee County Manager Matt Landers wanted to recognize the people of this community and county officials who helped navigate this storm.

“There are so many people to thank from the community that stepped under difficult circumstances to save lives," Landers said. "First, I want to recognize and thank Sheriff Sheron, Tim Yaeger and Tim Hens for their leadership during the storm. Each of their respective operations played critical roles throughout the storm, and the way in which all three operations worked together was impressive. Next, I want to thank all of the law enforcement professionals, first responders, dispatchers, volunteer firefighters and snow plow operators that all worked tirelessly to save lives.”

He went on to say, “Thank you to all of the local and surrounding municipalities that helped with resources, equipment and manpower, including the City of Batavia, Orleans County and Livingston County. While there are so many people that stepped up to help, it’s impossible to list them all by name. However, I want to give a special shout-out to Nate Fix, Tony Johnston and members of the Genesee SnoPackers organization that came out with their ‘Tucker’ vehicle, which proved to be instrumental in saving lives by reaching people that other vehicles couldn’t get to.

"Thank you to the volunteers at the various warming shelters," he added, "the people who opened up their homes to strangers and the people that opened up their kitchens and cupboards with donated food for those stranded. While this storm will be remembered for the impressive winds and snowfall, I will always remember this storm by the bravery exhibited and the community coming together to care for one another. I am so proud to say I am from Genesee County!”

Shelley Stein, Chair of the Genesee County Legislature, could not be more thankful for her community.

“Bravery, courage, dedication, and compassion - all characteristics demonstrated by our community members, volunteers, and leaders during this past weekend," Stein said. "Genesee County is well known for our cooperative spirit and creativity in getting the work accomplished together. Our community, once again, jumped into action and shared their skills and talents to save lives and provide comfort to many. Our volunteer fire service members are our backbone of public safety in events like Storm Elliott. Untold hours, risks, and determination prevented deaths in our county. THANK YOU, simple and sincere from a grateful Genesee County Community.” 

Submitted photos.

As city and county officials tallied the weekend’s figures — numbers of staff on overtime duty, and total costs for manpower, equipment and related expenses — their gratitude for community support will extend to federal aid as well now that FEMA has announced financial assistance for New York State, and in particular, Genesee County.

Declaration should mean federal help
“There's a process that FEMA takes based on filing the emergency declaration that allows us to expend funds to deal with life safety, whether it's infrastructure, or housing and rescuing people, and then they'll evaluate damages, and overall cost affiliated with the storm,” County Emergency Management Services Director Tim Yeager said Tuesday. “And then they'll look at a declaration that will allow for reimbursement of expenses. So it takes about two weeks. Because then the data and the costs are accumulated and then sent to the state, they gather that and then send it to FEMA, and then they make a decision based on matrixes that they have on thresholds of cost. They're going to pay, typically, the federal reimbursement rate of 75 percent of the cost.”

That remaining 25 percent is sometimes paid by the state, he said, or it would go to the local municipality.

Both city and county management are still in the accounting phase of determining final numbers and associated costs of Winter Storm Elliott.

“At this time, there is not a complete accounting of the OT that was expended due to the storm, but we will be finalizing the reporting and submitting it to the County as part of their storm disaster relief accounting and potential FEMA reimbursement," City Manager Rachael Tabelski said Tuesday.

What goes into the accounting? 
City of Batavia personnel, including the Public Works, Water Plant, Wastewater Plant, Police and Fire departments, “stepped up during the storm to ensure that the city remained passable,” Tabelski said. All departments continued to operate and assist the county staff with storm response throughout the Christmas weekend, she said.

Some staff members spent the night at the Water and Wastewater Plant to ensure continuity of operations. The Police Emergency Response Team was called in Friday and Saturday to help with search and rescue with the city’s MRAP, she said. An acronym bandied about lately -- an MRAP is a military light tactical (Mine-Resistant Ambush Protected) vehicle that’s as heavy-duty and dependable as it sounds.    

The city’s Fire Station became a makeshift central distribution point for food, water, and supplies for those stranded or displaced by the storm, and firefighters and city staff worked to get supplies out to the 11 warming shelters throughout the county, including one at Grace Baptist Church in Batavia. 

"The City of Batavia workforce is a dedicated group of people who show up and get the job done, day in and day out,” Tabelski said. “And I am very proud to get to work with such a great group of individuals.”

Substantial overtime
County Manager Matt Landers, likewise, did not have specific numbers, adding that “it is hard to quantify how many staff actually participated” and thought he could pull together something more definite in the next day or two. “We are still calculating the OT,” he said Monday night, but he knows that it was “certainly substantial.”

He planned to submit a claim once the Federal Emergency Management Agency (FEMA) declared the storm a federal emergency, which it did on Tuesday.

“I would essentially say that everyone in the Sheriff's road patrol, every dispatcher, everyone in the Sheriff's Administration, all of Emergency Management, Highway Administration, all county plow operators” were involved, he said. “The community response to this storm was nothing short of amazing. So many people stepped up to help in so many different ways.  The heroic efforts by our law enforcement, volunteer and professional firefighters, first responders, dispatchers and snow plow operators undoubtedly saved lives.

“In addition to these brave individuals saving lives, it was wonderful to see the rest of the community step up by sheltering stranded individuals, whether it was at a warming center or people that opened their personal homes up to stranded motorists,” he said. “The outpouring of food and supplies from the community to those in need was wonderful to witness!”

The weekend — which began early on Friday and built into a full-blown, three-day disaster management exercise — had affected not only hundreds of motorists diverted off the Thruway, but also those in command of alleviating the storm’s effects.

A scary Disney ride
“The experience for me was like a roller coaster, with fears of having stranded motorists in our county succumb to the elements to the amazing news that our first responders had cleared all of the vehicles with no fatalities.  I was in constant communication with our Sheriff, Highway Superintendent and Emergency Management Coordinator, keeping up to date on how the storm was tracking and how the road conditions were deteriorating,” Landers said. “Their advice, plus the input of county departments that care for our vulnerable populations, along with discussions with the city manager and chair of our Legislature, made my decision to close county offices for Friday the clear choice.”

Close communication with those people also helped him to make another decision, to implement a countywide State of Emergency and travel ban, he said. Along with the hard work came amazing stories, he said, of everyday people stepping up with heroic actions to help save lives. 

“I hope many of these stories get out in the press in the following days so the rest of the county can learn about the heroes walking among them,” he said.

Tabelski had a “very good idea” of how to organize the food and get it delivered to the shelters and emergency responders, while Landers and his wife Melissa reached out to friends and colleagues in Batavia to appeal for donations. Landers and his daughter Katie then drove around picking up the many homemade dishes and snack and beverage items.

“I still have to get these dishes back to the families that donated, which will hopefully happen in the next couple of days, but I am sure some won't make it back.  It was nice to see over 20 people that we had messaged step up and donate food items,” he said. “I want to give a huge shout-out to John Spryopoulos from Settlers Restaurant, who donated seven full pans of food and eight half pans of food.  He opened up his kitchen with a couple of helpers Saturday morning and had the food ready by early afternoon.”

Recovery here, ongoing rescues a county over
Yaeger took a few minutes to look back and appreciate all of the efforts that went into weekend rescues, though his work was not quite done. The last of the stranded motorists emptied out of warming shelters by 9 p.m. Monday, he said, and they were back on their way home — whether directly by a vehicle on side roads due to a still closed Thruway, or after checking into a local hotel to get more rest before their trip.

He, on the other hand, was still in full rescue mode, helping to coordinate vehicles — MRAPs borrowed from Orleans and Livingston counties and utility task vehicles (UTVs) — for arrival in Erie County. Many of those vehicles were needed to transport patients ready for check-out at hospitals so that additional patients could be treated, Yaeger said.

As one of the many folks in this area to know about the infamous blizzard of 45 years ago, this latest one tops everything so far, he said.

"I think the onset was far faster than I think anyone expected it to be. And I think it was just typically the lake effect snow does not set up over Genesee County for that extended period of time. Basically, the heaviest lake effect was in that northwest quadrant, west side of the county. Pretty much the whole west side of the county that was the kind of that heavy, heavy, heavy snow and wind, and that's what caused all those problems,” he said. “I've never experienced that type of snow event and wind event. I mean, obviously I was a child when Blizzard of ’77 occurred. And that was a different dynamic because of the snow buildup on Lake Erie. We didn't have that to deal with. We just have heavy, heavy lake effect and the strong winds causing the low visibility, and then the people just can't clean the roads fast enough.”

He was a central point of operations and also walked the walk, joining a team on the roads Saturday night. Danger aside, “there wasn’t a lot of convincing needed,” he said about the responders eager to help out. They all agreed with similar sentiment that “we should not be out there," he said, and yet they all went.

“The internal fortitude of the first responders, both law enforcement, fire and EMS, not to give up and, they just keep pushing and pushing, and we obviously brought in more resources, but that took time to get those resources here,” Yaeger said. “But when you're in the storm, you're risking, obviously, their lives … risking the lives of the first responders out there. So, there'll be conversations, what do we do better? I know, from the state level, down to the local level, how can we do a better job of keeping cars off the road? They had plenty of warning, I can assure you that everyone knew it was coming.”

Lessons and thankfulness in hindsight
Landers also said that there will be a countywide discussion about learning from hindsight and preparing as much as possible for any future Elliotts that may blow into town. Tucked into the questions and concerns has been an element of gratitude for what Yaeger described as a “heroic effort that I witnessed” during at least a continuous 48 hours of responding to a nature-inspired emergency.

“All the way from the dispatchers to tow truck operators, and snow removal, highway workers and the volunteer fire and law enforcement of both Sheriff's Office, State Police, city PD, just never stopping until everyone they knew everyone was safe,” Yaeger said. “And it was absolutely, when you talk about heroes, those guys are heroes, and girls. Absolutely heroic effort, and then the sheltering of the public and the municipal leaders and businesses locally, from the churches, to schools to private restaurants, private residences.

“They just opened their doors and let complete strangers in,” he said. “It’s just absolutely amazing.”

Tabelski provided an updated donor list that was part of the “hundreds of volunteers in the city and across the county (that) stepped up to assist during this storm.” To view, see HERE. 

Top Photo: If you cannot see this scene very clearly, that's exactly what it was like for motorists on Friday and Saturday in the western part of Genesee County. Photo by Steve Grice. Above, a safer view of the cleared road, properties and an oncoming car Tuesday after massive cleanup efforts took place during the weekend. Photo by Howard Owens.

The Batavian was out in Oakfield and Alabama today for follow-up stories for Winter Storm Elliott (watch for more coverage over the next day or so) and we stopped a few times for storm-related photos along Judge Road (Route 63).

Above, a snow-covered residence at Judge and Wight roads, Alabama.

Photos by Howard Owens.

Frozen pipes that ended up bursting and spilling water at the newly built University of Rochester Medical Center are being repaired; however, the site will not be open this week for patients, Kim Hally-Hettrick says.

Multiple pipes were involved, causing a lot of water to flood the building at 7995 Call Parkway, Batavia. Bitterly cold temperatures caused the freezing pipes, a condition reported by business and residential folks this past weekend.

Patients will be redirected to offices in Le Roy, Brockport and Brighton, Hally-Hettrick said.

“They’re researching what caused that to happen,” she said to The Batavian Tuesday. “The floor was 90 percent covered with water, but it was mostly floor damage and not the walls.”

To keep patients safe, the walls are also being checked out to ensure there is no water seepage or related damage before reopening the center, she said. Project management firm Gallina Development Corporation has been working on the repair and research and has been “very helpful” in the effort, she said.

The situation is being evaluated for when the doors will open again for patients, and it is recommended that they call their respective doctors to reschedule appointments. Practices include Primary Care 585-345-1779; Allergy and Immunology 585-486-0930; Medical Oncology 585-602-4050; Neurosurgery 585-225-5767; Otolaryngology and Audiology 585-758-570; and Urology 585-275-2838.

Photo: File photo by Howard Owens

Photo by Kristin Smith

Amber M. King of Rochester was quite impressed by how well the management of Dennys at the Flying J in Pembroke treated stranded motorist during the blizzard on Friday and Saturday.

"I was stranded there for two days after trying to get back to Rochester," she told The Batavian in an email. "There were more than 150 people sitting inside at any given time from New Hampshire, Nova Scotia, Toronto,  Queens, Pennsylvania and many other locations. They provided us with a place to eat, stay warm, to close our eyes for a bit or use the bathroom.

"The staff at both places busted their butts to help in any way they could, but mostly to keep us safe."

She said many in the group tried to repay the kindness by helping with dishes, clearing tables, taking out trash and keeping the coffee flowing.

"I'm grateful to them all; many of us are," she said.

She sent us the info so the staff could receive a public "thank you." 

"A few of their names are Juanita, Jenni, Johnny from Denny's and Todd at the Flying J, Nikki and all the other crew," she said. "They kept the pumps cleared so we could always get gas to keep cars running so we could sleep. The sidewalks cleared so we could get in and out. They were even pet-friendly so the doggies wouldn't freeze. There were maybe 10 employees running the whole place, and they did a great job."

Submitted photos.

Snow scene photos from Alabama by Kristen Smith

Press release:

Genesee County Sheriff William A Sheron Jr has rescinded the Travel Advisory for Genesee County.  All roads are clear and open.  However, winter conditions still exist so please travel safely

At 2 a.m. in the early morning after Christmas, City of Batavia workers were out and about Downtown clearing away snow from streets, sidewalks, and parking lots.

Press release:

Genesee County Manager L. Matthew Landers has rescinded the State of Emergency for Genesee County.  All roads are open.  The travel ban has been downgraded to a travel advisory effective immediately for all of Genesee County.

A travel advisory means that no unnecessary travel is advised.  A trip which could wait until the advisory is lifted should not be made. 

Press release:

The Local Emergency Order, pursuant to Section 24 of the State Executive Law 2B, issued at 1200 hrs. on December 24th 2022, is hereby rescinded for the City of Batavia. Other executive orders and County Travel Bans may still be in effect, and travel conditions to the West and North of Batavia may still be dangerous. Please use discretion when traveling in the region. 

There have been so many donated items of homemade and restaurant foods, grocery store staples, blankets, cots and beverages, that the list is exceeding more than two dozen.

While some people, in particular, may have been mentioned in news articles, the city and county plan to issue a public thank-you to all of the generous donors when Storm Elliott has finally made his exit from Genesee County, City Manager Rachael Tabelski said Saturday. 

People from all corners of the county have come forth with needed supplies to feed the estimated 550 people at warming shelters and to provide them with blankets, a place to rest and, most importantly, safety from single-digit temperatures and blizzard conditions. 

Rescues by countywide personnel have been constant since Friday morning into the night. That includes a Batavia City Police MRAP vehicle that dared the elements to rescue 30 stranded motorists in the Oakfield-Alabama area, Tabelski said. 

Both city and county leaders and staff have been on duty to assist with any and all needs, and to get supplies out to the shelters.

Photos of a Batavia City Police rescue Friday night in the Oakfield-Alabama area. Submitted photos by City of Batavia.

Even though there have been lots of variables and treacherous moments these last two days, one thing is for sure: the City of Batavia community has been rich in response to the needs of strangers.

All day long has been filled with gifts from a “friends and family” initiative to ensure that motorists stranded at one of the 11 warming shelters, and the emergency responders that rescued them, are warm and fed, City Manager Rachael Tabelski said. She, city and county staff, including Manager Matt Landers had been manning the effort all day at the city fire station.

“There have been a lot of family donations. Matt got a ton of deliveries,” Tabelski said Saturday evening. “He’s going to be getting a ton of pots and pans back.”

Landers had contacted about 20 friends seeking food for the more than 550 visitors that got stuck after being diverted from the Thruway Friday. Motorists have been from near and far — Lockport, Canada, Connecticut, Los Angeles, Maryland, to name a few — and found themselves at a fire hall, church or hotel lobby seeking refuge from the bitter cold.

“I’m doing what I can to help; I’m not out there rescuing people, so I’m doing what I can,” he said. “We were getting low on food at the shelters and for responders. I texted 20 friends and colleagues, and they texted others.”

He drove to about 15 homes to pick up their offerings — from a ham and tray of potatoes from County Legislator Marianne Clattenburg and eight to 10 trays of food from Settler’s Restaurant to Mike Ficarella’s chili, food items from City Council President Eugene Jankowski, to tuna casserole, ziti and sweet treats from city schools board member Alice Benedict.

Other donations from at least two dozen individuals, groups, schools and churches also included blankets, cots, soups, mac ’n cheese, bottled water, and the countless deliveries from emergency responders.

A shelter opened at Grace Baptist in Batavia, the only one in the city, has been “doing a very good job” with providing care, Tabelski said. And they have room in case anyone has lost power or is stranded in the city, she said.

"Thank God Grace Baptist Church took my family and others who were stranded in,” motorist Nick Bankovic texted to friend Bill Hume. “Batavia’s Original pizza donated pies here for everyone, and a bunch of locals have been dropping off food ’n drinks. This definitely got travelers in high spirited moods. I think this also brought excellent exposure to the entire city of Batavia to all these travelers."

As for city streets, the second surge predicted to hit earlier Saturday kept getting pushed back, Tabelski said, but staff was ready. The travel ban was to keep city streets cleared for snowplowing and emergency vehicles, she said, but it was most likely confusing for another part of the county.

“Half of our county looks great,” she had said in late afternoon. “It isn’t bad now, but could get bad really quickly. We can plow more and keep it cleared Our goal is to keep the city functional and operational.”

Several tractor trailers that had been moved off the Thruway were parked alongside local roads, and the plan was to get them into the Wal-mart parking lot, she said.

“We’re really just support right now, and trying to get food out,” she said. “The travel ban is to keep those 18-wheelers off city streets, and to keep the roads open and clear.”

City hotels booked up to capacity Friday, though stragglers that got caught in the storm were given shelter in hotel lobbies. Jolene emailed The Batavian to praise the job being done by Quality Inn staff, Rich Kress in particular.

“I just wanted to write to tell you I think there are some pretty amazing people that need to be recognized for their actions during the storm. We were completely booked early on in the day yesterday, but the staff and residents here are amazing for the most part. They stayed up the entire night letting people come in off the streets,” she said. “They refused no one. Every corner of our lobby was full. They made coffee all night long and put out food that was meant for the free breakfast for residents. They gave people pillows and blankets and even brought out cribs for infants. None of them had to do any of that.”

Jolene didn’t respond to an email for further details, but her sentiment was well received.

“I think it's amazing and I feel that they should be recognized. (Rich Kress) stayed up the entire night running around collecting furniture from other floors and rooms for people to be able to rest in the lobby. He is actually still down there now with the displaced people,” she said. “It's not often you come across people like these guys. They really do give a damn.”

Weather and travel bans/advisories will be posted as received. If more food is needed this weekend, that appeal will also be posted on The Batavian.

Meanwhile, Landers will be trying to track down the owners of soup pots, pans and slow-cookers.

Top Photo: City Manager Rachael Tabelski, right, and city staff work to take in and distribute food donations Saturday at the city fire station; emergency responders occasionally get a break to nourish themselves; bags of goods went out to warming shelters; the community was generous with donations of food items.

Photos submitted by City of Batavia.

Gov. Kathy Hochul talked on Saturday about the relentless winter storm moving throughout New York State. She toured portions of the state and will be giving assessment updates throughout the weekend. She ordered the National Guard to move into Buffalo to assist due to "the blinding snow, the zero visibility, absolute whiteouts," adding that Elliott "may go down as one of the worst in history."

There are about 73,000 customers without power in this region, including 5,000 in Genesee County, she said. 

In addition to the Statewide State of Emergency, Hochul will also be asking for a federal emergency to be declared, she said in a press release issued Saturday afternoon.

"People are comparing this to the dreaded blizzard of '77, where Buffalo first got its reputation for having an unprecedented amount of snow. We broke that record again a month ago," she said. "So it's very clear to me that the effects of climate change are wreaking havoc everywhere from the streets of Queens with flooding, all the way up to the City of Buffalo.

"But it is life-threatening, what is going on as we speak in Buffalo. Getting calls through the night from frightened neighbors where the temperature's been off for many, many hours - over the course of a day, day and a half.

"So that seems to be the epicenter of this storm that just doesn't seem to be moving on, she said. It is concentrated there," she said. "And so the National Guard had to come in to help with medical emergencies, people who cannot get to the hospital if necessary, to help doctors and nurses get to their jobs in hospitals and health care facilities, as well as helping our seniors who are stranded.

"So we have had people stranded on the highways. I understand that the New York State Thruway, which remains closed in the Western part of the region, we had over 20 people stranded in a very small stretch up until just a short time ago, as well as several hundred who've been stranded on various roads throughout the region.

"What happens in those circumstances? People literally trapped in their cars overnight. Fortunately, our State Police were able to make contact with every single individual, and we literally had snowplows going up to the vehicles and rescuing people, taking them out, and getting them into warming centers because it is absolutely dangerous for anyone to be on the roads - and that includes our emergency vehicles," she said. "So our National Guard, our first responders, our ambulances, our fire trucks are all getting stuck in the snow as well. In fact, almost every fire truck in the City of Buffalo is stranded, it is stuck in snow. And we're just getting through releasing of about 14 or so ambulances that were stuck as well."

More locally, Genesee County's various police, fire, and emergency crews have been out now for two days, retrieving people from snowbanks and ditches or otherwise were stranded due to no visibility. 

The basic message is that warming centers will remain open while people are encouraged to stay home. Roads are closed throughout Western New York and will be, probably through Christmas Day, Hochul said.

Her press release included:

And it's really sad for all the individuals who have not been able to see family members - airport delays, and not able to be driving because of driving bans. But it is more important that people stay safe. You'll have your holiday with your loved ones over New Year's and into the next year. But this is a weekend where it is absolutely dangerous in some parts of our state, particularly the Western part, to be out there. So we want to encourage people to stay where they are.

In addition to having a statewide Emergency Declaration, I'll be asking the federal government for a Declaration of Emergency that'll allow us to seek reimbursements for the extraordinary expenses of all the overtime and the fact that we've brought in mutual aid from other parts of the state. We've deployed individuals, whether it's the utility crews have come, but also making sure that we have all the vehicles we need. But literally, they cannot get through right now, no matter how many emergency vehicles we have, they just can't get through the conditions as we speak.

So that is what's happening in other parts of the state. At this point, I'll be asking Kathryn Garcia, the Head of Statewide Operations who's been embedded with all of us in our command centers monitoring what's going on throughout the state.

But I did want to put a special spotlight right now on the City of New York. It got through some tough circumstances, with the high winds, the ice, the freezing cold. And it is still a dangerous situation. We want to confirm that just because you see clear skies and the rain has stopped and the flooding seems to have abated, that it is still vulnerable because of the icy cold temperatures which can be life-threatening.

 

New closers and cancellations are being announced.  For the previous list, click here. Email your closures and cancellations to news@thebatavian.com

• Empire Tractor is closed today
• Northgate Church to cancel Christmas Eve and Christmas Day Services Scheduled services that were to take place on Saturday and Sunday at Northgate Church (8160 Bank Street Road) and Arbor House (350 Bank St) have been canceled due to travel bans and current weather conditions. There will be an online service available beginning at 5 p.m. on Friday. To view the online service, visit northgatefmc.com or Facebook.com/northgatefmc
• Batavia First Presbyterian Church. With the continued storm and travel ban in our county, we have made the decision to cancel in-person worship and go to an online option. The online Christmas worship will go live at 7 pm today, December 24. It will have a mix of prayers, readings, and music. Here is the link to use: https://www.facebook.com/fpcbatavia/videos/.
• The East Bethany Presbyterian Church Candlelight Service scheduled for tonight at 7 p.m. is canceled. 
• Services at St. Padre Pio Parish are canceled tonight and tomorrow.
• Byron Presbyterian Church has canceled tonight's and tomorrow's services.
• All Christmas masses canceled at Resurrection Parish 
• Buffalo Niagara International Airport is closed until 11 a.m. Monday.
• St. Paul's UCC Attica has canceled Christmas Eve services at 11 p.m. tonight.

The National Weather Service is predicting that a large band of lake effect snow that also already dumped several feet of snow on Alabama and Oakfield is going to move south into the Center of Genesee County, including the City of Batavia.

In response, City Manager Rachael Tabelski has declared a state of emergency for the city.

The Local State of Emergency has been declared due to hazardous weather conditions, high winds, and increasing snowfall accumulation. This order also includes a travel ban on all City of Batavia Streets and a parking ban across the city.

The order is in effect for five days or until it is lifted by the City Manager.

It is a Class B misdemeanor to disobey the order.

So far, it might be classified as a Christmas miracle, said County Manager Matt Landers.

With dozens of people trapped in vehicles for hours and cars all around Oakfield and Alabama buried in up to five feet of snow, emergency crews have yet to uncover any fatalities.

County Highway Superintendent Tim Hens said with hours of the storm yet to weather, and emergency responders working around the clock, he's still nervous about people's safety, but he, too, is hoping for a Christmas miracle.

Hens spent all night with County Highway workers running heavy loaders with big plows attached ahead of convoys of search and rescue crews, and he said the situation is the worst he's seen in his life.

"It is frustrating because we knew people really needed to help, and he just couldn't get to him," Hens said. "It seemed like no matter which way we went, whatever road we went down or whatever piece of equipment we took, it just was zero visibility. I mean, you could literally not see past the hood of your own car. Even though we had loaders with huge blades on them, and the Sheriff's were using MRAPs, the military vehicles that they've acquired, and we had tracked vehicles and groomers that are used for snowmobile trails and things like that, you just couldn't see where you're going. It was just extremely frustrating and scary."

Hens said in those conditions -- strong winds, zero visibility, 20 degrees below zero with windchill, a person outside without protective gear couldn't last long.

"You just can't see where you're going," Hens said. "It's disorienting. It's cold. The wind is ripping right through everything you've got on. Like I said, every little hair on your body accumulates ice and snow. If you didn't have goggles on, you're out of luck. The one time I jumped out (of my truck) to put a strap on a truck to pull somebody out, I forgot to put my goggles on, my eyelashes froze together. That was interesting."

While many people have been rescued, there's no way of knowing how many people haven't been rescued, hence the hope for a miracle. 

"I'm still relatively nervous about it because, I mean, there's still a lot of cars that have not been found yet," Hens said. "So there are still people in cars that have been there for a long time. There is the possibility that people got out of their cars and went looking for their own help, to a neighboring house or something like that and like I said, it is so disorienting. If you got out of your car last night, you wouldn't have known that there could have been a house 20 feet from you, and you wouldn't have seen it."

A large number of cars being located after getting stuck on Route 77, Route 63, Ledge Road, Judge Road, etc., have Canadian or out-of-state license plates. That's a factor of the state closing the Thruway and motorists relying on Google or Apple maps.  They got no warning that there was a travel ban in place or that a blizzard was passing over the very routes Google and Apple were suggesting.

"We probably would have had to have dealt with 30 or 40 cars, maybe, of our own people," Landers said. "But now we're having a couple of hundred cars. This is the GPS that was sending everybody right through Route 63, Route 77, right through the heart of the worst of the storm."

Landers said he isn't pointing a finger at the state.  He understands the need to close the Thruway, but there needs to be a better plan, and the state needs to lean on GPS mappers so that the maps do a better job of warning drivers of critically dangerous conditions.

"The solution can't simply be close the Thruway, and now it's a free for all into the small communities like Genesee County, Alabama and Oakfield," Landers said. "So it's something that I have reached out with the state about this morning. And again, it's not to be pointing the finger. It's just a matter that we have to learn from this because this situation was exasperated multiple times over by the fact that we get people from Los Angeles, people from Ohio, people from all over the place going on our back roads."

Hens said he hopes the governor's office will lean on Google to fix its technology.

"A lot of Canadians we talked to last night said, 'I was following my Google Map. I was following my Google Map, and I saw the red lines on the Google Map for traffic, and we just thought it was a traffic jam,'" Hens said. "They didn't know it was a lake effect snow band. And most people have never been in a lake effect snow band, so they didn't even know what it's like."

There are still hundreds of personnel -- volunteers and paid staff -- out on search and rescue missions.

Landers praised their dedication, hard work, and willingness to put their own safety at risk to help others.

He also marveled at all the residents and business owners who have been open to provide food and shelter to stranded travelers.  He said the county's human resources director, Anita Cleveland, took in a family of five overnight after the deputy who rescued them had become stuck in the snow.

Currently, there are 11 warming shelters open, and they are caring for 582 people.

"It's all hands on deck," Landers said.

And it's not over.

While the large lake effect snow band that hovered over Alabama and Oakfield most of the night has moved north, giving rescues some respite to get their work done, it's expected to drive south again, not only passing over those communities again but also into Batavia.

"The band is forecast to slowly move south across the county, I think, beginning about two or three o'clock this afternoon and will be kind of centered around the county, more of a traditional Airport, Batavia, kind of alignment for most of the afternoon and early evening from what the National Weather Service says," Hens said. "With snowfall rates of one to two inches an hour, so I would say from my experience, Darien, Pembroke, Alexander, and Batavia will take the brunt of it from a severity standpoint, and then it'll taper off. It looks like conditions will deteriorate for most of the center part of the county later this afternoon."

With the storm expected to last well into the night and perhaps into Sunday morning, Hens isn't just nervous about the safety of people out on the roads, he's nervous about remaining operations. People are tired and equipment is being heavily used.

"I'm just nervous that we're gonna have equipment breaking," Hens said. "You know, we've been using it pretty heavy now for 24 hours straight in some pretty wicked conditions. ... I'm nervous that someone's gonna get hurt or equipment is gonna get broken, and then we're going to have the band come back through, and we're going to be caught sideways a little bit, but fingers crossed, like Matt said, we need a little bit of a Christmas miracle."

Members of the Genesee Snopackers have been out all night and into the morning assisting search and rescue crews locate and rescue stranded motorists in the Alabama and Oakfield areas, Vice President Nate Fix reports.

Fix said he's been working with fellow Snopacker Tony Johnston since about 9 p.m.

They've deployed the Snopackers groomers to assist rescue convoys, which includes two MRAPs from Orleans County and Livingston County along with five Sheriff's patrol vehicles and the Oakfield Fire Department.

"We have successfully rescued over 25 people some would not have made any longer and needed immediate medical attention," Fix said."We covered from the Oakfield Fire Hall to a mile west of Macomber Road, leading the convoy back to Oakfield with rescued people. We then went Route 63 toward Batavia Townline Road, Maple to Ledge Road, and all the way to the Indian Falls Fire Hall where we took more survivors.

When he provided the report, about 30 minutes ago, the crew was back on Ledge Road and moving toward the Tonawanda Indian Reservation. They were on their way to rescue a family of five. 

Photos submitted by Nate Fix.

UPDATE: Johnston and Fix back at the Snopackers garage after 15 hours of search and rescue work.