Skip to main content

UMMC

RRH, supporting career mobility, announces workforce education program

By Press Release

Press release:

Rochester Regional Health has launched a new strategic workforce education program for its more than 19,000 employees. The Advance U Education Program will support career mobility for Rochester Regional employees, with tuition paid upfront by the health system. This latest addition to Rochester Regional’s robust array of workforce development programs reflects the health system’s commitment to creating career-long advancement opportunities for its employees. In its vision to “lead the evolution of healthcare to enable every member of the communities we serve to enjoy a better, healthier life,” Rochester Regional understands that its most powerful asset is an educated, engaged workforce.

Starting April 4, Rochester Regional’s Advance U will be available to employees across the health system’s hundreds of New York locations. The program will support Registered Nurses (RNs) to obtain BSN degrees (bachelor’s of science in nursing), and will provide entry-level employees the opportunity to gain skills and earn certifications in in-demand career fields such as Medical Assisting or Medical Coding. In the future, Advance U will grow to include additional education opportunities to help Rochester Regional team members advance their careers with the organization.

Advance U is the newest addition to Rochester Regional’s continuing investments in workforce education and career development. The health system’s Isabella Graham Hart School of Practical Nursing since 1964 has prepared students to launch careers as Licensed Practical Nurses (LPNs). The College of Health Careers Associates in Nursing Program opens an LPN-to-RN pathway. In addition, Rochester Regional continues its longstanding Clinical Laboratory Technology Program at Rochester General Hospital, and its Certified Nursing Assisting and Certified Home Health Aide Training programs.

For Rochester Regional team members, Advance U removes the financial burden of education for career advancement. The health system will cover 100% of tuition for degrees and certifications earned through Advance U. The cost of higher education can be a significant barrier to healthcare jobs, particularly for employees in entry-level roles with limited discretionary income to invest.

“The first step to any career is getting that first opportunity. At Rochester Regional Health, we want our employees to grow and advance with us, so that whatever role they start in can be a stepping stone to a lifelong career with our health system,” said Dr. Richard “Chip” Davis, Rochester Regional Health CEO.

Rochester Regional is the second largest employer in Rochester and provides essential care for communities across New York. For many of its entry-level employees, their job with Rochester Regional is their first; by offering upfront tuition coverage for skills and certification courses, the organization hopes that the first job marks the beginning of a long and robust career at Rochester Regional.

Advance U was designed in partnership with InStride, a global leader in strategic workforce education.

“In healthcare, unlike many other industries, a significant number of roles require professional certification,” said InStride co-founder and Chief Operating Officer, Jonathan Lau. “Rochester Regional Health is investing in their employees by providing the education they need to earn those certifications at no cost to them while they work. With the Advance U Education Program, Rochester Regional Health is not only filling the roles they need today, they are also building the workforce their system will need in the future.”

UMMC receives national recognition for nursing excellence

By Press Release

Press release:

Rochester Regional Health‘s United Memorial Medical Center (UMMC) achieved Magnet recognition in March, a reflection of its nursing professionalism, teamwork and superiority in patient care. The Magnet Recognition Program® from the American Nurses Credentialing Center (ANCC) distinguishes organizations that meet rigorous standards for nursing excellence.

Just 595 U.S. healthcare organizations out of over 6,000 U.S. hospitals have achieved Magnet recognition.  UMMC now joins other RRH hospitals that have a proud history of Magnet achievement, including Rochester General, Unity, Clifton Springs Hospital & Clinic and Newark-Wayne Community Hospital, and our Primary Care and Ambulatory Specialty Institute (PCASI), which was the first primary care organization in the nation to achieve this prestigious designation.

“Magnet recognition provides our community with the ultimate benchmark to measure the quality of patient care,” said Sheri Faggiano, Chief Nursing Officer for United Memorial Medical Center. “Achieving Magnet recognition reinforces the culture of excellence that is a cornerstone of how we serve our community. It’s also tangible evidence of our nurses’ commitment to providing the very best care to our patients.”

Research demonstrates that Magnet recognition provides specific benefits to healthcare organizations and their communities, such as:

  • Higher patient satisfaction with nurse communication, availability of help and receipt of discharge information.
  • Lower risk of 30-day mortality and lower failure to rescue rates.
  • Higher job satisfaction among nurses.
  • Lower nurse reports of intentions to leave their positions.

Magnet recognition is the gold standard for nursing excellence and is a factor when the public judges healthcare organizations. U.S. News & World Report’s annual showcase of “America’s Best Hospitals” includes Magnet recognition in its ranking criteria for quality of inpatient care.

The Magnet Model provides a framework for nursing practice, research, and measurement of outcomes. Through this framework, ANCC evaluates applicants across a number of components and dimensions to gauge an organization’s nursing excellence.

The foundation of this model comprises various elements deemed essential to delivering superior patient care. These include the quality of nursing leadership, coordination and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.

To achieve Magnet recognition, organizations must pass a rigorous and lengthy process that demands widespread participation from leadership and staff. This process includes an electronic application, written patient care documentation, an on-site visit, and a review by the Commission on Magnet Recognition.

Photos via UMMC

UMMC closing clinics, offices due to storm

By Press Release

Press release:

Due to the winter storm and icy roads that are expected in much of the area we serve, we will close some care offices early.  Please note the United Memorial Medical Center Hospital and Emergency Department are and will remain open for all emergencies.  Given regional travel advisories and for the safety of patients and staff, some outpatient offices will be closing at noon and calling their patients directly to reschedule appointments.

  • United Memorial Medical Center Hospital- OPEN
  • United Memorial Medical Center Emergency Department-OPEN
  • Primary Care Offices- CLOSE AT NOON, some morning visits are virtual and appointments are being rescheduled, phone lines remain open
  • Specialty Care Offices (Cardiology, Surgery, Women’s Care, Pain Center, Wound Center, Lipson Cancer Institute and Orthopedics)- CLOSE AT NOON, some morning visits are virtual and appointments are being rescheduled, phone lines remain open
  • UMMC Imaging at Jerome Center- CLOSES AT NOON
  • Physical Therapy- CLOSES AT NOON
  • UMMC Lab at Jerome Center- CLOSES AT NOON, CLOSED SATURDAY
  • Outpatient Pharmacy- CLOSES AT NOON
  • Healthy Living Center- CLOSES AT NOON

All essential staff members are required to report to work.

Patients and families with any questions should first reach out to their Primary Care or Specialty Care offices; for other questions, call 585-343-6030 for more information.

Genesee County granted $540k for Healthy Living project

By Joanne Beck

Although it wasn’t as much as officials could have hoped for, a Restore NY grant has been approved to help with the expenses of the Healthy Living project in downtown Batavia.

In August, Genesee County Legislature agreed to serve as the applicant on behalf of the new campus to merge a portion of United Memorial Medical Center and GLOW YMCA services. The grant limit was up to $2 million, and Gov. Kathy Hochul announced Tuesday that a grant of $540,000 had been awarded.

Funds will be used to demolish the old 55,000-square-foot YMCA, and a 10,000-square-foot obsolete boiler house owned by Rochester Regional Health-UMMC, which will provide space to accommodate a new downtown park and parking.

The project was selected as a priority Downtown Revitalization Initiative project and is also supported by the Batavia Brownfield Opportunity Area plan. 

More than $102 million was awarded to 64 projects through the Restore New York Communities Initiative. Restore New York supports municipal revitalization efforts across the state, Hochul’s office stated in a press release.

Those efforts to help remove blight, reinvigorate downtowns and generate economic opportunity in communities statewide. The program, administered by Empire State Development, is designed to help local governments revitalize their communities and encourage commercial investment, improve the local housing stock, put properties back on the tax rolls and increase the local tax base.

Once approved, the grant is to “flow through the county,” County Manager Matt Landers had said during the application process.

The grant is to go toward some of the demolition costs of the GLOW YMCA site between Wiard and Bank streets. The county can charge up to $10,000 for administrative costs, “which should be more than enough for us to cover our costs,” Landers had said.

"These Restore New York grants will help to reimagine downtowns across our state and transform vacant, blighted, and underutilized buildings into vibrant community anchors," Hochul said in the release. "Thanks to $102 million of state investment, we are breathing new life into communities from Hudson to North Hempstead, jumpstarting new economic activity, and ensuring that New York State continues to be a place where people come to live, work, and raise their families." 

New life for downtown Batavia is to come from the partnership of RRH-UMMC and GLOW YMCA to develop a $33.5 million, two-story, 78,000-square-foot regional health and wellness facility. The new site will integrate a new YMCA facility with state-of-the-art medical space for the Healthy Living program.

"Restore NY invigorates our urban centers and is a vital tool in the economic development tool kit for rebuilding communities that need it most,” Empire State Development President, CEO and Commissioner Hope Knight said. “This funding will help local governments find solutions to blighted buildings so they can move forward towards a more vibrant future."

As for the county’s sponsorship as applicant, there is no county match, and no county cost aside from administrative expenses, Landers said.

The plan is to have the new building constructed at the former Cary Hall and Elks Lodge space so that YM members can use that during the demolition of the YMCA.

At the time of application, Rob Walker, CEO of GLOW YMCA, said there shouldn’t be any downtime for members, as they will transition over to the freshly completed site while the older YM building is taken down, he said.

“And continue operations without hurting the community and our services to the community — that was important to us, both from a mission standpoint and service standpoint,” Walker said.

The facility has previously been outlined — a pool, updated exercise equipment, and brand new amenities alongside Healthy Living’s teaching kitchen, classrooms and offices — and Walker described the outside space being “a nice streetscape park area” with benches, trees, lighting and an open grassy area for some outdoor activities, plus additional parking space.

File Photo of the beginnings of a new Healthy Living campus in downtown Batavia this August, by Howard Owens.

Photos: Pink Hatters & Friends celebrate cancer survivors at Batavia Downs

By Howard B. Owens

United Memorial Medical Center and the Cancer Services Program of Genesee and Orleans hosted their annual Pink Hatters Night Out at Batavia Downs on Thursday.

The event supports those battling cancer, celebrates survivors and honors those who have passed.  

And people get to wear fun pink hats.

Photos by Howard Owens.

Batavia Rotary donates $150K to upgrade and expand UMMC ER, challenges community to match

By Press Release

Press release:

The dedicated staff members in the United Memorial Medical Center Intensive Care Unit have always provided the highest quality care to patients who are often the sickest, most vulnerable and most in need at UMMC.  Many staff members are local, taking care of their neighbors and friends.  And they’re giving patients that committed care right where they want it- in their own communities, close to loved ones.  Now, it’s our time to say thank you and give back.

“Our motto is having care close to home. We want to continue to provide the top notch quality care here- which there's no doubt that we have the physicians and the nurses that provide that. Now we need the new state-of-the-art equipment to do that,” said Jessica Patnode, UMMC Director of Nursing.

The Batavia Rotary Club is donating $150,000 to help UMMC create an expanded, state-of-the-art ICU.  It’s challenging the community to match that so that the hospital will received $300,000 towards its new plans.  Those who donate $250 or more will see their names added to a donor wall.

“We have many projects that come to us throughout the year,” said Marlin Salmon, Batavia Rotary Past President.  “The requests are brought to our board and the board reviews them, discusses the merits and we act upon them.  We felt that this was a very, very worthwhile project.”

The ICU renovation will include:

  • Expanded ICU will more than triple in size from current space
  • Ten private patient rooms with bathrooms    
  • One bed dedicated to pediatric patients
  • Central nurses station, with work stations outside each room
  • Cutting edge technology in each room including integrated telemedicine and enhanced monitoring capabilities, and additional lift and transfer equipment in the rooms  
  • New ICU waiting room

We hope to begin construction on the new ICU in early 2024, and be done with the renovations by the end of the year.

To donate you can go here: Support United Memorial Medical Center | Rochester Regional Health Foundations (rrhgive.org) 

UMMC closing St. Jerome's urgent care pending Healthy Living opening

By Press Release

Press release:

Rochester Regional Health has made the decision to close the Batavia Urgent Care at the Jerome Medical Center effective August 1, as it prepares to offer reimagined urgent care services in the Batavia Medical Campus on Oak Orchard Rd. opening next year.  Our community’s health and wellbeing is extremely important to us, so while that new four-story, 115,000-square-foot state-of-the-art building is under construction, RRH continues to offer urgent care services through primary care offices, telemedicine and at United Memorial Medical Center.

Every staff member from the Batavia Urgent Care is moving into another position within the RRH system while the organization works through the Urgent Care redesign.

“Rochester Regional Health and United Memorial envision a future healthcare model with many complimentary services under one roof that provide reliable high-quality care,” said United Memorial Medical Center President Dan Ireland.  “Existing demands for staff and resources require new thoughts on how to operate services like Urgent Care. Now is the time to reflect on the future of healthcare and thoughtfully redesign the model of care that will serve our community in the years to come.”

  • Primary care offices remain open, and providers aware of the changes ahead are prepared to see any patients with urgent needs 
  • RRH ExpressCare offers patients immediate, on-demand virtual appointments with providers through patients’ MyCare accounts.  https://www.rochesterregional.org/services/telemedicine
  • UMMC’s Emergency Department as always, is ready 24/7 to see any patients with true medical emergencies

In the coming days and weeks, patients will receive letters with more information and there will be new signs at the Batavia Urgent Care site about the changes.

The new Batavia Medical Campus building is slated to open in the Spring of 2023.

Long-awaited arrival to groundbreaking ceremony for Healthy Living project

By Joanne Beck

Over the last six-plus years, plans — and hopes — for a new and improved Healthy Living campus have certainly been put to the test.

A zoning change, suggestions for less cement and more green space, lighting up Wiard Street and rethinking an entry/exit from Summit Street, plus the constant push to raise money for the $33.5 million project may have given pause but never a fullstop since 2016.

Officials and community members celebrated Monday what United Memorial Medical Center CEO Dan Ireland described as making “this vision a reality.”

Ireland and about 100 others gathered at 213 East Main St., Batavia, one of the parcels between Main and Bank Street that will be the future 78,000-square-foot facility.

“This is a pivotal and historic day in our community’s health and wellness journey,” Ireland said. “We are breaking ground on an innovative, forward-thinking model of integrated health and wellness that will transform downtown Batavia. From a healthcare perspective, this facility and model of care that it represents will exemplify how healthcare can evolve to support the healthcare needs of the community today and for the next generations.”

“The Healthy Living Campus is the future of health care, where medical and wellness programs are integrated under one roof. It’s made possible through our community partnerships, and it’s helping patients get all the care they need and deserve in one place. 

He recalled the high level of effort it has taken during the past nearly seven years of planning, collaboration and diligent work to reach this point. He credited Rochester Regional Health’s staff teams, community partners, GLOW YMCA and “most importantly you” for arriving at the day shovels were symbolically plunged into the earth.

Not only was the event about a new facility, but also about an “innovative and integrated” system of what and how care is delivered. Meal planning, building healthy habits, assessing mental and physical health, and taking preventive measures for well-being are just some of the services to be offered.

Add in state-of-the-art exercise equipment, a new pool, an indoor track, a teaching kitchen, and an adventure room play area for children.

Top it off with 22 exam rooms and two medical procedure rooms for primary care, telemedicine appointments, behavioral health and crisis intervention support, cancer prevention, chronic illness, and community education services, and the site is a one-stop-shop for many health concerns and fitness goals, officials said. There will also be a drop-in childcare center.

“Today is not just a celebration of a new building or clinic, it’s the celebration of a community coming together to reimagine health and wellness of the future and transform our downtown," Ireland said. "It’s celebrating you and your friends and neighbors who have worked tirelessly over seven years to advocate, plan and collaborate to make this vision a reality. Without your voices, your ideas, your support, we would not be here today at this milestone. We are embarking on this exciting new chapter of health and wellness in Downtown Batavia.”

The project’s birth was a few city managers ago, when talk of an expanded Healthy Living campus at times seemed pie-in-the-sky for some. Seeing it finally come to fruition is “a big load off our minds,” City Council President Eugene Jankowski said.

“I’m excited to see this project begin,” he said. “There were a lot of setbacks, and it’s really easy to call it quits.”

He thanked all involved for remaining steadfast on the journey and “moving forward to positive outcomes” in the city’s future.

Robert Walker, CEO of GLOW YMCA, remembered picking up the phone back then and becoming engaged in the concept. Almost seven years later, this plan “has truly changed the path of both organizations,” he said.

“Your leadership and support have impacted me tremendously,” he said.

He cited the YMCA’s mission statement: To develop the spiritual, mental, and physical wellness of all people in an atmosphere of Christian fellowship and thanked individual and collective community members for their determination to come together, strive for improvement, and see this project through.

“The GLOW YMCA and Rochester Regional Health Healthy Living Campus is a place for children, adults, and families from all walks of life in our community to come together and improve their lives — spirit, mind and body,” Walker said. “The state-of-the-art campus will not only be a benefit for the health of our residents, but also for the health of our local businesses, transforming downtown Batavia.”

Perhaps equally notable to the support for the project is the timing now, in the midst of a post-pandemic, RRH CEO Dr. Richard Davis said.

We’re all about reimagining what healthcare can and must be in the 21st Century, we’re focusing on those strategic themes and talents of literally 20,000 of our team members … delivering the right care, in the right place, at the right time, to achieve the right health outcomes for the right value,” he said. “Healthy Living is a shining example of what truly is an innovative model.”

The strengths of two organizations — RRH and YMCA — are being brought together to offer the best of each one alone as an essential service to the city of Batavia, he said.

Officials also included Rob Rodriguez, NYS secretary of state, Senator Edward Rath III, Tom Houseknecht, on behalf of him and his wife Lynn, and Paul Battaglia, chairman of the YMCA Campaign Committee.

“I know when we started this quest in 2016 … many people thought this was an impossible dream. Now … this dream is coming true,” Battaglia said. “Today we’re not just celebrating the groundbreaking of a building, but celebrating the health of our community. This is a transformational project that is going to completely change the downtown area. It’s going to bring people downtown, create excitement and vitality that we believe will have a significant domino effect on the local businesses there. We could not be prouder of this relationship.”

The Healthy Living project was made possible with state, federal and community fundraiser monies, including an NYS economic development health care grant of $11.6 million, a $4.1 million Downtown Revitalization Initiative grant, and ongoing fundraising efforts by more than 50 GLOW YMCA and RRH volunteers.

Officials expect construction to be completed in 2023.

Top photo: Officials take shovels in hand for the symbolic gesture during the Healthy Living campus groundbreaking ceremony Monday at 16 Bank St., Batavia. United Memorial Medical Center CEO Dan Ireland, Rob Walker, CEO of GLOW YMCA and Rochester Regional Health CEO Dr. Richard Davis say a few words during the event. Photos by Howard Owens. Renderings of the project provided by RRH.

Lemonade stands at Centennial Park on Thursday will benefit UMMC swaddling program

By Press Release

Press release:

Each year, more than 500 babies are born at United Memorial Medical Center.  Soon after birth, the newborns are swaddled for comfort and safe sleeping.  The American Academy of Pediatrics says when done correctly, swaddling is an effective technique to calm infants and promote sleep. 

Most moms will learn the right way to swaddle from the nurses in the hospital’s Maternity Department.  That’s why UMMC staff members, friends and community members are coming together for the Huge Lemonade Stand event to make sure every baby has a swaddle for safe sleeping. 

The lemonade stand idea started with the son of Peter Casey, a long-time UMMC supporter.  Patrick donated $4 from his piggy bank to the cause.  Later this month, he will run just one of the many lemonade stands at the event, hoping to raise hundreds more to help UMMC’s newborns.

WHEN: June 23, 5-7 p.m.

WHERE: Centennial Park, 151 State St. Batavia

WHAT: Interviews available with a maternity nurse, director of the program, and volunteers          

UMMC, Genesee County, team up again to provide park visitors with sunscreen

By Press Release
Video Sponsor
.pane-node-body img {background: none !important; border: 0 !important; margin: 0 !important; padding: unset !important; padding-left: 1px !important } broadstreet.zone(69076)

Press release:

More than 4,000 New Yorkers are diagnosed with skin cancer a year.  United Memorial Medical Center and the Genesee County Parks Department are collaborating once again to put a dent in those numbers, giving park visitors an easy way to protect their skin from damaging UV rays that can lead to skin cancer.

Five sunscreen dispensers have been installed throughout Genesee County Park and Forest in East Bethany for the more than 30,000 visitors who use the park’s trails, Interpretive Nature Center, pavilions, and playgrounds.

“Skin cancer is the country’s most commonly diagnosed cancer and there are options for individuals to reduce their risk,” said Laurie Ferrando, UMMC’s Healthy Living Manager. “By putting these sunscreen dispensers in our local parks, we are making sun protection in outdoor settings more accessible.”

This is the second year of the program.  Five dispensers were installed last year in the DeWitt Park Recreation Area.*  Thousands of visitors, including children who came to the park for educational programs, used the sunscreen before heading out on the park’s trails or water to kayak, canoe or fish.  

“If you forget the sunscreen at home you don’t have to worry about burning your skin,” said Paul Osborn, Genesee County Deputy Highway Superintendent of Facilities, Parks, Recreation and Forestry. “These dispensers are small ways we can help make a big difference in preventing skin cancer.”

The NYS Department of Health says the best way to lower your risk for skin cancer is by avoiding exposure to UV radiation, whether from indoor tanning devices or as it reflects off sand, water and snow.  And those UV dangers are year-round, even in cloudy weather.

The dispenser project will now continue in Dewitt Park and expand to Genesee County Park supported with funds from Health Research, Inc., and the New York State Department of Health.

Video produced by The Batavian in 2021 when the sunscreen program was launched.

UMMC's Dan Ireland tabbed as GCC's 54th Commencement speaker

By Press Release

Press release:

On Saturday, May 21, 2022, at 1:00 p.m., Genesee Community College will recognize its graduates during its 54th Commencement Ceremony at the Richard C. Call Arena. Honoring this group of deserving achievers, will be keynote speaker, Daniel Ireland, GCC Alumnus and President of United Memorial Medical Center in Batavia, NY.

"I am honored to have been invited to speak at GCC's 2022 Commencement,' Mr. Ireland said. "The perseverance of GCC students who have completed their studies during the COVID-19 pandemic is very inspiring. I cannot think of a greater privilege to speak to them on this momentous occasion, and, interestingly, this commencement is exactly 30 years from when I humbly crossed the stage for my GCC graduation with my Nursing Degree."

Dan completed his Associate Degree in Nursing from Genesee Community College in 1992, a Bachelor's Degree in Nursing from SUNY Brockport in 1994 and a Master's Degree in Business Administration from Rochester Institute of Technology in 1997. He is also a member of the Leadership Genesee Class of 2006 and recipient of Buffalo First's 40 Under 40 award in 2007. In January 2013, he became a Fellow of the American College of Healthcare Executives (ACHE), the nation's leading professional society for healthcare leaders. Dan was also named to 2018's roster of Health Care Champions, by Buffalo Business First, signifying his high levels of accomplishments within the field in Western New York. Dan continues his commitment to lifelong learning as he is enrolled in the Doctorate of Healthcare Administration program at Lake Erie College of Osteopathic Medicine.

Entering his 32nd year at United Memorial, Mr. Ireland spent much of his clinical career in emergency medicine, clinical informatics, quality, and clinical leadership roles. In 2010, Dan was promoted to Vice President of Operations/Chief Operating Officer. As Vice President of Operations, he was responsible for oversight and project management of the surgical and front entry construction project, a major Maternity unit renovation, and the revitalization of the Jerome Center Diagnostics facility. In November 2013, he was promoted to President, leading United Memorial through its merger with Rochester Regional Health in 2015 and through its response to the COVID-19 Pandemic.

Additional commencement information can be found at https://www.genesee.edu/home/events/commencement/.

Photo: 2018 file photo. By Howard Owens

United Memorial Medical Center pain management nurse practitioner advocates for non-opioid alternatives

By Mike Pettinella

Opioids for pain management are no longer the standard care for chronic pain, according to a board-certified family nurse practitioner at the United Memorial Medical Center Pain Management Center in Batavia.

“We do not avoid prescription medications, but we work to avoid the management of opioids, which can decrease the perception of pain and not the cause of it,” said Rebecca Russo, responding to questions about non-opioid alternatives for the GOW Opioid Task Force.

Russo, (photo at right), an employee at the UMMC pain clinic since August 2020, said as a pain management nurse practitioner, she recommends minimally invasive fluoroscopic procedures for diagnosis and treatment of pain.

“We work with the patient’s primary care physician and other health care professionals to ensure the best possible outcomes for these patients,” she said. “We also like to be as conservative as possible (by utilizing) non-invasive measures such as physical therapy, aqua therapy, chiropractic and massage treatments, and acupuncture.”

When it comes to opioids, Russo is well aware of the long-term effects – including addiction – that can result from prolonged use of these drugs.

“There are so many more alternatives a pain management specialist treating chronic pain that can offer the most benefit for these patients,” she said. “A multimodal approach to management is best in treating chronic pain. Opioids are not used for chronic non-malignant pain anymore as studies have shown.”

Russo said she switched to the pain management field when a colleague recommended her for a pain management and neurology position.

“I have to say I wouldn’t have had a better fit in my career. This specialty is fascinating and bountiful in ways to help patients, which I lay my foundation on,” the Michigan native said. “I have been working in pain management since I graduated with my Master of Science in Nursing four years ago.”

Prior to joining the program at UMMC, she was a registered nurse for six years, working on various units, including intermediate care, medical/surgical, observation and progressive care.

She said the local pain clinic treats a wide range of chronic and acute pain conditions, such as neck pain, cancer pain, myofascial pain, joint pain, back pain, phantom limb pain, bursitis, sciatica, post herpetic neuralgia pain, complex regional pain syndrome, peripheral neuropathy and failed back surgery syndrome.

“Some of the micro-invasive procedures that can be performed at the UMMC Pain Center include nerve blocks in various areas as well as radiofrequency ablations; lumbar, thoracic and cervical epidural steroid injections; trigger point injections; and spinal cord stimulator implantation,” she said.

The practice is growing coming out of the COVID-19 pandemic, she reported, with more and more in-person visits being scheduled.

“At this time, we strive to keep our visits in-person, but we can accommodate telemedicine visits when a patient is unable to be seen in-person. This may be for various reasons such as being ill, inability to drive or last minute patient schedule changes,” she explained.

Russo sees the pain clinic as a viable alternative for people dealing with chronic pain, adding that the patient is considered “an important team member.”

“Interventional management is beneficial for patients when their pain continues even after attempting conservative treatments or do not have a diagnosis for their pain,” she said. “A proper diagnosis is the first step to successful treatment.

“Another benefit for these patients is that they want to avoid surgery if possible or if they’ve had surgery, but still experiencing pain, we can provide them alternatives to another surgery unless otherwise indicated.”

The UMMC Pain Center is located at 229 Summit St., Suite 4. For more information, call 585-815-6710.

Disclosure: Mike Pettinella is the publicist for GCASA.

Corfu resident banking on new career at UMMC

By Joanne Beck


For nearly two decades Sandy Lloyd had worked at a bank before getting laid off in the midst of COVID-19. 

So she reassessed her life and took note of news reports that healthcare workers were walking off the job due to vaccine mandates.

“I wasn’t enjoying my job anymore… sitting at a desk every day,” she said, turning to the news reports. “They were losing a lot of people due to that. I thought ‘I need a job, they need people, let’s try it.’ I don’t think I would have ever pursued it if there hadn’t been a pandemic.”

Lloyd, a Corfu resident, began her new career on Dec. 6 of last year. While it may be only two months later, she has already embraced her new vocation at United Memorial Medical Center in Batavia. She admits to the many hours and long shifts but has discovered that there’s more to the working world than banking. Her formal title is clinical nursing assistant, and the job duties are a catch-all for those in need: in need of a beverage or meal, new bedding, personal hygiene assistance, a delivery to the lab, and the like.

“I’m on the third floor … I wait on everybody, get them water, pass out food trays, assist the nurses. It’s on-the-job training,” she said. “I look at the patient as a customer; it’s using customer service skills. Just being there and doing what they ask is the number one priority.”

Lloyd has merely shifted her former training and experience to focus on patients that are recovering from surgery versus bank customers cashing a check. Working with many registered and licensed practical nurses, she’s been told that she’s a “natural” in her new field. That encouragement coupled with her own enthusiasm has prompted the 41-year-old to attend nursing school in the near future.

Lloyd’s sister Dustin Miller is a nurse, and she forewarned Lloyd that it’s a tough job, while her mom seemed incredulous that her other daughter was also going into the field. The only ones not taking her new passion so well are Lloyd’s sons Bryce, 7, and 10-year-old Brody, she said. 

“They were a little upset because I work a lot of hours,” she said. “They miss their mama now.”

She works every other weekend, and the boys periodically spend time with their grandparents, “Nana” Janet and “Grumpy” Chris. Lloyd’s free time is spent playing with her sons and sleeping, she said. “We balance it all out,” she said. 

She was initially hired for a 7 a.m. to 3 p.m. time slot, and that has evolved into 12- to 16-hour shifts because she volunteers to take on extra hours, she said. Despite the potential issues due to COVID-19, she took all of the possible precautions for her and her family, including being vaccinated,  getting the booster shot, wearing a mask, and, per hospital routine, doing “a lot of hand washing.”

Other than that, it was full speed ahead.

“I just ran into it,” she said. “I can’t deny these people care because of worry about COVID. Every day is humor for me; I do something stupid to make people laugh. We all try to laugh during the day.”

Lloyd is often on the job when patients go into surgery and then later when they are recovering, which makes them ask if she ever goes home. “Yes, when you were sleeping,” she tells them. She hasn’t reconsidered her former employment and encourages others to try the healthcare field if they’re looking for a change. Her co-workers are a team working toward a common goal, she said.

Rochester Regional Health took a major loss of employees after the New York State Department of Health issued a vaccine mandate for healthcare workers. The mandate went into effect on Sept. 27, 2021. Although “many were granted religious exemptions” initially, those exemptions were overturned and all employees were required to get their first dose by Nov. 22, a Rochester Regional Health spokeswoman said.

As a result, there were approximately 350 employees in the Rochester and St. Lawrence regions “who made the personal choice to decline vaccinations and leave our health system,” the spokeswoman said. “The employees represent approximately 200 full-time equivalents.”

The void left by those workers made for many vacancies and related news stories, which in turn opened a door for Lloyd.

“I actually enjoy the job. I’m constantly learning and doing something new every day,” she said. “It really does make a difference.”

Top photo: Sandy Lloyd of Corfu works in her new job as a clinical nursing assistant at United Memorial Medical Center in Batavia. Lloyd is pictured here with her sons Brody, middle, and Bryce. Above, Lloyd works her shift helping outpatients and nurses at UMMC. Photos top and above submitted by Rochester Regional Health, and family photo submitted by Sandy Lloyd.



 

Local data shows potential repercussions of not getting vaccine, officials say

By Joanne Beck
Video Sponsor
.pane-node-body img {background: none !important; border: 0 !important; margin: 0 !important; padding: unset !important; padding-left: 1px !important } broadstreet.zone(69076)

Of all the debatable data out there regarding COVID-19, one piece about local hospitalizations is irrefutable, Dan Ireland says.

United Memorial Medical Center’s occupancy rate is at 86 percent, and 100 percent of patients admitted to the Intensive Care Unit have been unvaccinated, said Ireland, Rochester Regional Health/UMMC president, during a live-streamed health discussion Thursday. 

“Seventy-five percent of COVID admissions are unvaccinated people,” he said. “The data is clear, unvaccinated folks are suffering (from COVID symptoms and illness).”

Another statistic to note is that 100 percent of people put on ventilators were also unvaccinated, he said. Though there are various other reasons for someone being admitted to the hospital, 70 percent of them went to the hospital for COVID-19 symptoms and concerns, he said.  It was a set of coronavirus symptoms that drove them to visit the hospital, he said. 

Although some vaccinated people are experiencing break-through cases, the symptoms have not been as severe, he and Genesee and Orleans County Health Director Paul Pettit said. 

“Please, please, please get your vaccine,” Ireland said. 

Not only is that step important for protecting the health of individuals and families, it helps to free up space at the hospital, he said, citing 36 percent of the entire hospital population is attributed to COVID-19. People are still seeking health care treatments for other causes, and it’s “our job to strike that balance” between the needs of those with the COVID virus and more traditional healthcare that is needed.

Those traditional healthcare services remain open at RRH hospitals, which include elective surgeries. Those surgeries held a 90 percent occupancy rate in 
December. Ireland said that, more recently, those surgeries will still occur, but on “a much more limited basis.”

“Surgery is not closed, we’re just limiting it to limit the exposure to patients,” he said. 

The whole region is focused on restricting elective surgeries to essential only, per health department guidelines, he said, however, facilities in nearby counties have taken patients when necessary. 

There will be public announcements to inform the community of changes that may occur, such as particular hospital offices needing to close due to staffing shortages or exposure concerns, and where patients may be able to go instead. Overall, hospital staff “has done an amazing job at accommodating them at other locations,” Ireland said. 

As of Tuesday, a new visitor policy restricts hours for a 9 a.m. to 1 p.m. and 3 to 7 p.m. daily visitor schedule. Everyone will be screened, information is to be captured for potential contact tracing and visitors cannot see patients with COVID-19 or other immunity compromised patients. 

“Just be aware, if you have a loved one in the hospital, if a screener advises you of a new policy, it’s because of updated responses.”

As for those colorful and rhinestone-covered cloth masks, the latest data shows, especially in the light of the recent spread of the SARS-2-CoV variant known as Omicron, that they are not as effective as medical masks. The Hospital administration has issued a “no cloth masks” order in lieu of medical, tighter-fitting masks, such as KN95. Hospital visitors without such masks will be given one by staff, he said.

“It’s very important to protect yourself; wearing that mask is a barrier. Is it full-proof? No. But we do know it’s a barrier (to the virus),” he said. 

Ireland said that, of course, people want to get out and enjoy activities away from their homes. They can do that, but there are tools in place to protect people to have fun “safely and effectively,” he said. 

“Have some self-awareness and some self-driven compliance,” he said of wearing masks, testing when necessary, and isolating and/or quarantining if positive for the virus or exposed to someone else who is positive. Journalists participating in the event asked about the safety of student-athletes, the target number for vaccinations, and the future. 

Student-athletes are being tested based on the same protocols as other students, Pettit said.

New York State set a target vaccination rate of 70 percent, and “we’re above that number now as a whole,” he said. People who are most recently getting the vaccine seem to be doing so based on external events, such as a family member getting sick or dying from COVID-19, or mandates requiring a vaccine for certain types of travel, he said. 

And for those on the fence? His department staff is working to answer questions and provide information to anyone not yet vaccinated. 

“We’re really trying to talk to those folks who are undecided,” he said. ”Based on the data, the vaccine is very effective; it does keep people from having the severity of the disease, and it keeps them out of the ICU and off ventilators. We’re hoping these folks will make the decision at some point in the very near future.”

Genesee County has experienced a “very sharp increase” in positive cases, especially in congregate settings, such as nursing homes, he said. There have been a total of 12,105 positive cases and 164 deaths from the COVID-19 virus since the onset of the pandemic. Out of that number, 1,509 cases were in the month of December compared to 2,118 in just the first 10 days of January, he said. 

He wanted to clarify case investigations, which are conducted for confirmed cases by obtaining the person’s name, address, symptoms, date of onset, close contacts and that person’s history during the prior 48 hours, versus contact tracing, which takes the process “a little bit further” by trying to identify people who were exposed to a confirmed case of the virus and establish if those people are isolating (if found to also be positive) or quarantining due to being exposed to the person found to be positive. 

Case investigations are not changing, he said. However, due to the massive numbers of positive cases multiplied each by an estimated five to 10 exposures, it’s likely the health department may not be able to follow up on all of those cases, he said.

Genesee County Legislator Rochelle Stein reminded folks that everyone can take a part in keeping the community safe.

“Vaccinate and get the booster when you are eligible, she said. “Mask when in public places, test when you feel ill, and then stay home. These are the simple ones today.”

For further information, watch the video and/or go to GOHealthNY.org

New visitation policy announced for UMMC, other RRH hospitals

By Press Release

Press release:

Rochester Regional Health is reinstating an enhanced hospital visitation policy, effective Tuesday, January 11, 2022. Also, going into effect that day is a new masking policy for visitors. With the rapid transmission of the omicron variant and the dramatic rise of COVID-19 cases, which have led to increased patient volumes, Rochester Regional is implementing enhanced visitor restrictions as they have proven effective during previous COVID surges.  

Vaccinations, including booster shots, proper masking, and social distancing are our community’s best hope to limit the spread of COVID-19 and reopen visitation. Please visit rochesterregional.org for additional visitor restriction details.

Rochester Regional Health Visitation Policy Beginning January 11

No visitation allowed

  • Patients on Enhanced Isolation Precautions (for COVID-19)
  • Emergency department patients
  • Cancer infusion center patients
  • Only exceptions: pediatric patients, labor and delivery patients, patients with intellectual and/or developmental disabilities, and cognitive impairments including dementia and patients at the end-of-life (outlined below)

Hospital Visitation Policy

  • Patients may designate two visitors throughout the patient’s stay.
  • Only one visitor is allowed at a time at the bedside for no more than four hours daily.
  • Visitors must be 12 years of age or older.
  • Pediatrics
    • The patient or family/caregiver may designate two support people
    • Only ONE support person may be present on-site at a time in the emergency room or during hospitalization. 
  • Labor and Delivery (Obstetrics)
    • Prior to admission, in labor and delivery triage, ONE visitor/support person, PLUS a certified doula, are allowed. 
    • Patients may have TWO designated adult support people AND a certified doula to be present at the bedside upon admission, throughout labor, delivery and recovery.
    • During postpartum, the couplet may also have a certified doula AND TWO designated adult support people to be present at the bedside.
  • Patients with intellectual and/or developmental disabilities, and cognitive impairments including dementia
    • ONE support person may be present on-site at a time in the emergency room or during hospitalization.
    • An additional visitor may also be with the patient and stay for up to four hours per visit during normal visiting hours once the patient is admitted to a room. 
  • End of life patients

o   Patient and/or family/caregiver may designate TWO visitors at a time at the bedside Minor age visitors must be accompanied by an adult.

o   Clergy visiting at the end of life are not counted as one of the two visitors at the bedside.

o   End-of-life determinations are made in coordination with the patient, family/legal guardian, and treatment team. Visitation for end-of-life situations is not restricted by COVID-19 status or hours. All infection control guidelines and instructions must be followed.

  • Patients undergoing ambulatory procedures or surgeries
    • One visitor only for pre-procedure (surgery) and post-procedure (surgery).
    • The visitor must remain masked at all times and must maintain social distancing and hand hygiene as outlined in this policy.
    • Pediatric patients may have two visitors.
  • Behavioral Health Inpatients
    • Two visitors during site-specific hours.

Rochester Regional Health Visitor Mask and Check-In Policy

Masking

  • Cloth masks are not acceptable at this time. Patients and visitors must wear a medical mask upon arrival. The hospital will provide a medical mask to those who need one.

Check-In/Out

  • Visitors are asked to stop at a screening point upon entry of visitation to have their temperature taken.
  • Visitors are asked to stop at a screening point upon completion of the visitation to “check out” with the screener.

Visitation Hours (No change)

o   Rochester General Hospital: 9:00AM – 1:00PM, 4:00PM – 8:00PM

o   Unity Hospital: 9:00AM – 1:00PM, 4:00PM – 8:00PM

o   Clifton Springs Hospital & Clinic:  12:00PM – 8:00PM 

o   Newark-Wayne Community Hospital: 12:00PM – 8:00PM 

o   United Memorial Medical Center: 9:00AM – 1:00PM, 3:00PM – 7:00PM  

o   Behavioral Health Facilities: call specific site for hours

Local nurse practitioner appreciates the little joys during first year at UMMC

By Joanne Beck

Perspective is everything, so the saying goes.

And for one nurse practitioner at Batavia’s United Memorial Medical Center, it’s been a lesson worth remembering from this past year of all things COVID-19.

“I didn’t expect to lose so many people in a year. The wins are great; it’s so awesome to take a breathing tube out and hear them saying good morning to you,” Marie Campbell said during an interview with The Batavian.

“I was hoping for more wins than losses … it’s one hour, one day, one minute at a time.”

Campbell, originally from Connecticut and a current resident of Akron, first joined the Air  Force on her way to a medical career path. It was while stationed In Texas that she met her future husband Bill. They moved to his hometown of Akron and had three boys, James, now 7, Alexander, 4, and 18-month-old Malcolm. Mrs. Campbell wanted to find a job that was “exciting and interesting,” she said, and opted to attend D’Youville College and University at Buffalo, eventually completing her Doctor of Nursing Practice.

Once done with the educational portion of learning, Mrs. Campbell landed a job in the neurological Intensive Care Unit at Buffalo General, and then in the ICU at UMMC a year ago Nov. 30. To bump up the stress another notch, she was pregnant during those first tenuous months of the pandemic, giving birth to Malcolm in May 2020.

Mrs. Campbell was shielded from COVID-19 patients initially, she said, until after she gave birth. When she first came onto the ICU floor, it was a safety protocol all the way, she said: Here’s your N95 mask, gloves, gown, and special headgear. 

“It’s scary,” Mrs. Campbell said. “I’m changing my clothes in the garage and I don’t go into the house … it’s really tough when three kids want to tell me about their day.”

She has emphasized that they’re not to touch her until she has changed and cleansed thoroughly. It has become a habit for them to ask “can I touch you?” and the cautious mom has had to say “no” all too often, she said.

As a nurse practitioner, she deals a lot with the families of patients, explaining what’s going on and what the medical treatment plan entails. Patients with COVID-19 could not have visitors whereas those with illnesses other than the virus could. 

“Most of the interactions with families were on the phone,” she said. “COVID patients don’t get visitors unless they’re end of life. I’ve lost track of all the patients we’ve lost over the last year; I’ve stopped counting.”

One of the most difficult talks she has with patients is that they need a breathing tube and be intubated. “That terrifies people,” she said, “and family members are terrified.”

“In people’s mind, if you put a person on a breathing tube, they won’t survive,” she said.

Although that’s not true, it’s what many people have come to believe about having that tube down their throat, she said. Those with COVID-19 are more often than not unvaccinated and in their 50s and 60s, she said. Their reasons for not getting the shot vary, from their belief it is not safe and decisions to wait awhile longer to see more results, to not thinking the virus is a real threat, she said.

“Being vaccinated makes a difference; it does not mean you’re 100 percent safe, but it does make a huge difference in going into the ICU,” she said. “A large percentage of those not vaccinated … end up getting really sick.”

Her job also includes performing intubations, putting in central lines (which are larger IVs), and reviewing patient charts and lab results. The challenges of a pandemic and constant loss of life have been outweighed by the less intrusive rewards.

“As hard as it was, it was the right decision for me,” she said, highlighting a perk of her job. “The feeling I can make a difference in someone’s life. Often they’re very, very sick, and I can talk to their families. Being able to talk to them, explain things to them … giving them comfort in knowing we’re doing everything we can.”

Her schedule puts the mom of three at work seven days at a time, followed by seven days off. Her days typically begin with waking up the kids and spending some precious time with them before taking care of urgent matters at the hospital, she said.

Despite their tender ages, her children seem to be quite aware of COVID-19 and what it means. She laughed when describing a time she was carrying her 18-month-old son into a medical office, and he reached over to grab some hand sanitizer. 

There are also those sad times, she said. The 35-year-old has been surprised, given she’s in a “small community hospital,” to see the number of sick people coming through the door. Her husband contracted COVID-19 before the vaccine was available to him, and he has since gotten it. The couple is thankful he did not suffer the serious side effects known to so many. Those others have not been as fortunate, she said.

“There are multiple people who wished they had gotten vaccinated, and they passed away,” she said, sharing a piece of advice she’s had to embrace. “When you leave work, you just have to leave it at work. My focus is being at home, enjoying my family.” 

One such patient — a gentleman who had gotten the virus at a wedding — came to her mind. His last words were that “I never should’ve gone to that f- - - ing wedding.” He then died.

It hasn’t all been so bleak, though, Mrs. Campbell said. Many younger patients have gone on to do “really well” and get discharged, even after being on a ventilator. 

“It does happen; the tube is removed and they go home,” she said. “And those are always the best ones.”

Top photo: Marie Campbell, a nurse practitioner at UMMC in Batavia, enjoys time spent with her family, including son Malcolm, 18 months. Sons James, 7, and 4-year-old Alexander also look forward to being with mom, who works with a patient on the Intensive Care Unit floor at UMMC, and dad, Marie's husband Bill, above. 

Genesee, Orleans healthcare, government officials making push to 'boost' lagging vaccination numbers

By Mike Pettinella

With the percentage of Genesee and Orleans county residents who have received at least one dose of the COVID-19 vaccine significantly less than the New York State number, local healthcare and government officials are stepping up their efforts to reach those who, for one reason or another, are among the “vaccine hesitant.”

Speaking during a media briefing via Zoom this morning, Genesee/Orleans Public Health Director Paul Pettit reiterated what he has been saying for the past year: “That vaccines are the best protection against the coronavirus … and against severe illness and death.”

Statistics provided by Pettit reveal that 61.8 percent of Genesee County residents and 59.3 percent of Orleans County residents, when looking at the total population, have received at least one dose of the Moderna, Pfizer or Johnson & Johnson vaccines. (The first two are administered in two shots; J&J is one shot).

That pales in comparison to the state as a whole, with the percentage of the total population that has received at least one shot at 79.4 and the percentage of those 18 and older at 91.8.

When looking at the completed series, Genesee County’s number falls to 55.9 percent and Orleans is at 52 percent. In the age 5-11 category, Genesee is at 10.6 percent and Orleans at 9.5 percent.

For the eight-county Finger Lakes Region, the one-dose percentage is at 70.7 percent and the completed series percentage is at 63.1 percent, Pettit reported.

“That’s why we again are trying to get our vaccination rates up as high as we can,” he said. “COVID vaccines significantly reduce the likelihood of hospitalization and death.”

Pettit placed special emphasis on the vaccine booster shots that recently became available.

“We just need to go and get that booster shot now and make sure we're protecting ourselves as best as we can,” he said, adding that both Genesee and Orleans health departments continue to offer weekly COVID-19 vaccination clinics (Wednesdays in Genesee County and Thursdays in Orleans County).

Joining Pettit on the call were Dan Ireland, president of United Memorial Medical Center; Matt Landers, Genesee County manager; Marianne Clattenburg, Genesee County legislator, and Lynne Johnson, Orleans County Legislature chair.

Acknowledging the need to improve Genesee County’s vaccination numbers, Landers – as initially reported on The Batavian – mentioned the Finger Lakes Region’s push for a “targeted rural campaign” focused on hard to reach populations such as Native American, Amish and Mennonite, hard to reach zip codes and under vaccinated zip codes.

“We’re trying to find more creative ways to attack and go after targeted media advertising towards them,” he said, adding the plan is to use direct advertising, postcards and other mailings. “Their targets are not necessarily trying to change minds of people that are absolutely set, but it's really to educate, to go after vaccine hesitancy and to go after some of the harder to reach populations potentially …”

On the hospital side, Ireland said UMMC and Rochester Regional Health’s “number one priority” is to maintain full access to healthcare in the community, noting that UMMC is open for all types of elective surgeries at this time.

He also pointed out the importance of getting vaccinated, wearing masks where appropriate and getting tested, especially prior to social or family gatherings.

He said that his family did just that before Thanksgiving and, fortunately, no one tested positive.

“So, really it’s a small step, but it makes a big difference,” he said. “And it will help us on the hospital side. Because certainly as we continue to have a fair number of unvaccinated in the community. It makes a difference when they become positive as we're seeing a higher percentage of unvaccinated patients in our hospital versus the vaccinated COVID patients.”

Statistically, Ireland said that there are more than 200 patients who have tested positive for COVID in RRH hospitals, with 11 percent of those at UMMC. Sixty-two percent in the Intensive Care Unit are COVID positive, with 80 percent of those people unvaccinated.

“Put in non-statistical terms, the unvaccinated truly are showing signs of higher acuity in the hospital,” he said, noting that 100 percent of patients on ventilators are unvaccinated.

Ireland said UMMC continues to partner across the RRH system and with other hospitals in the region to “work on any load balancing options that we can provide; in order to make sure that all patients in our region get care, regardless of where you seek that care.”

He added that 95 percent of RRH outpatient clinics are open, although he did say that wait times may be longer than normal.

Looking at specific areas of concern:

COMMUNITY SPREAD

Pettit said the number of positive cases have remained steady recently but are still too high, with 250 active cases in Genesee County and 334 active cases in Orleans County. Forty-eight of those are in the hospital (35 in Genesee and 13 in Orleans).

Over the past seven days, the positivity rate in Genesee and Orleans is at 12.5 percent and 12.2 percent, respectively.

As far as breakthrough cases are concerned (positive tests of those who are fully vaccinated), Pettit said the percentages are 30 percent in Genesee and 29 percent in Orleans – with these types of cases increasing over the past two months.

He urged those who have been vaccinated with Moderna or Pfizer at least six months ago and those who had the J&J vaccine at least two months ago to get a booster shot.

Pettit pointed out that most of the spread is from social gatherings "where there's prolonged contact indoors" and from those who think they just have a cold (due to it being cold and flu season).

"So, again, one of our messages we've said from day one is if you're symptomatic, stay home, don't go to work, don't go to school, stay home while you have the symptoms, get that test and verify," he said. "Regardless of COVID, we don't want to be spreading germs around."

COVID-19 TESTING

Pettit said that limited testing is being offered at both health departments by appointment, and that local pharmacies and urgent care centers also are providing testing.

He advised that home testing kits will become more prevalent as time goes on, and that GO Health is getting closer to accepting results of home testing.

“Ultimately, they are very accurate, if done properly. And a positive is a positive on those test kits. So, again, we'd encourage you to get those and use them if available,” he said.

Homebound individuals are asked to call their health departments (Genesee: 585-344-2550, ext. 5555; Orleans, 585-589-3278) to get on a list for a home visit.

OMICRON VARIANT

Pettit said the Omicron variant has not bee identified in Genesee or Orleans, but “that does not mean that it is not here, it just means that it has not been detected (yet).”

He said the new variant likely spreads more easily than the original COVID virus, very similar to how Delta (variant) spread a lot easier.

“The early indication is that the severity does not seem to be too bad again, but it is early and they're continuing to track that,” he offered.

CONTACT TRACING

For those in isolation or quarantine, responding to health department or New York State contract tracers is essential, Pettit said.

“I can't reiterate this enough,” he said. “We need folks to answer the phone; we need folks to engage with us during the process. Because if we don't, if we're not able to do the investigation, and we're not able to talk to you, to release you, we can't send the (release) letter.”

GUIDANCE IN SCHOOLS

Pettit said the collective goal is to keep students in school, and “this year, I think we've done a fairly good job of that.”

Per state mandate, masking continues to be required indoors at schools.

He said his department is talking with superintendents about new strategies, specifically Test to Stay and Test Out of Quarantine.

“There is a checklist and the schools have those and we are discussing how we can implement but ultimately they have to have a written plan around how they would implement these different approaches within their school system,” he said. “And one of the biggest barriers is that it has to be done equitable. We can't have this just for some kids and not for others …”

RRH suspends non-essential, elective procedures at some locations but not UMMC

By Howard B. Owens

Press release:

Rochester Regional Health will postpone all non-essential elective inpatient, 23 hour and same-day elective hospital surgeries and procedures for at least two weeks at Rochester General Hospital and Unity Hospital, effective Thursday, December 9. This non-essential inpatient elective surgery postponement at Rochester General and Unity is in compliance with newly released guidance from the NYS DOH. Newark-Wayne Community Hospital is not on the NYS DOH “impacted facility” list; however, Rochester Regional has proactively decided to suspend inpatient elective surgeries there this week. At this time, Clifton Springs Hospital & Clinic, United Memorial Medical Center, office-based procedures, and ambulatory surgery centers are not impacted. We are actively communicating with impacted patients and hope to resume inpatient surgeries at Rochester General and Unity as soon as it’s possible. As the area enters the third wave of this pandemic, Rochester Regional remains deeply committed to caring for the community. Patients should not delay necessary care at this time.

Former UMMC employee attracts national attention as COVID-19 vaccine ‘whistleblower’

By Gretel Kauffman

A now-former employee of United Memorial Medical Center in Batavia has attracted national attention in recent weeks as a self-proclaimed “whistleblower” around what she describes as a “cover-up” of potential dangers of the COVID-19 vaccine.

A GoFundMe campaign that appears to have been created by Deborah Conrad states that the hospitalist physician assistant “recently lost her job due to the COVID-19 vaccine mandate.” A spokesperson for the Rochester Regional Health system confirmed to The Batavian on Oct. 13 that Conrad was no longer employed at the hospital.

But in a description for the GoFundMe campaign, which had attracted more than $74,000 from roughly 1,500 donors as of Sunday morning, Conrad suggested that she intends to remain in the public eye. Conrad has spoken to multiple media outlets in recent months, at times making controversial statements about the COVID-19 vaccine that other medical professionals say misrepresent the risks of immunization.

“As I move into this new chapter in my life, no longer able to do the job I have loved for the last 15 years, I want to make my sacrifices count,” the GoFundMe description reads. “As I gain more and more exposure to media outlets, I need to travel to speak at these events, and also support my family at the same time. I need the community around me to lift me up as I march this path of truth.”

Conrad declined through a third party to be interviewed by The Batavian.

STATEMENTS TRIGGER CONTROVERSY

While employed at UMMC, Conrad spoke to multiple media outlets in September, including the New York Times, about her hesitancy around the COVID-19 vaccine. She has also spoken locally on the matter.

Speaking to a crowd at EverPresent Church in Batavia at an event hosted by the church on Sept. 30, Conrad said that her public statements should not be interpreted as an attempt to discourage people from getting the COVID vaccine.

“I support you no matter what decision you make,” Conrad said. “I just want to make sure you have an informed choice.”

But a number of the insinuations and speculations that Conrad has made publicly, particularly those regarding UMMC patients whose conditions she has suggested may have been caused by the vaccine, have been characterized by other medical professionals as highly unlikely and not in line with the most up-to-date scientific research.

In an hour-long video interview published in September by The HighWire, a website run by the Texas-based anti-vaccine group Informed Consent Action Network, Conrad stated that her hospital had seen a noticeable increase in patients coming in with conditions including heart attacks, strokes, blood clots, gastrointestinal bleeds, sepsis, pneumonia, appendicitis, pancreatitis and “recurrent cancers” following the initial public rollout of the COVID-19 vaccines in early 2021.

A spokesperson for Rochester Regional Health told The Batavian that hospital administration was not aware of any such increase.

“To our knowledge, no clinician, epidemiologist, hospital leader, or principal investigator running a clinical trial has commented, remarked or expressed similar experience or concern,” the spokesperson wrote in an email to The Batavian. “The only noticeable difference in admissions after the vaccines became available was that COVID-19 admissions significantly and dramatically decreased until the Delta variant became more prevalent in our area.”

If the hospital did see such an increase, that uptick could have been due to other factors including side effects of the COVID-19 virus itself, Dr. John Crane, a physician and professor at the University at Buffalo Jacobs School of Medicine and Biological Sciences, notes—"or to delays in needed care due to fear of catching COVID-19 in the hospital or in the emergency room, as has been seen many times in our country.”

Conrad went on to cite as examples several specific cases that she believed may have been linked to the vaccine, including a patient “whose cancer came back from remission and rapidly killed the individual” after they were vaccinated. She told the interviewer that she had also witnessed “new cancer [cases] come out of nowhere,” implying that any or all of these cases may have been caused by vaccination — a suggestion that Crane describes as “bogus.”

“There are millions of Americans receiving care for cancer at any given time in our country,” Crane wrote in an email to The Batavian. “Many of them achieve a prolonged remission or even achieve a cure. But there are thousands of others who relapse every week, regardless of whether they received a COVID-19 vaccination or not.”

While there is no medical evidence linking COVID vaccination with an increased likelihood of developing cancer, the U.S. Centers for Disease Control and Prevention and others are currently monitoring to learn whether COVID-19 infection itself carries a higher risk of developing subsequent cancers, Crane noted.

VACCINE DATABASE IS A TOPIC OF CONCERN

One of Conrad’s primary concerns, as she has stated in multiple speaking engagements and on her GoFundMe page, is public awareness of the federally-run Vaccine Averse Event Reporting (VAERS) database. The database, which has existed since 1990 and is co-managed by the Centers for Disease Control and Prevention and the U.S. Food and Drug Administration, “accepts and analyzes” voluntarily-submitted reports of “adverse events,” or possible side effects, after a person has received a vaccination, according to a description on the official VAERS website.

“Most people don’t even know what VAERS is,” Conrad said at the EverPresent event in late September. “I didn’t know what VAERS was and I’m a health care worker.”

In the HighWire video interview, Conrad said that she had submitted the names and information of more than 120 UMMC patients to the database since the COVID-19 vaccine was rolled out, including an estimated 50 patients in the span of one particular month — accounting for the bulk of all the VAERS reports submitted by the hospital in that time, according to Conrad.

At one point, Conrad said, she approached hospital administration to ask for support in her work reporting patients to the VAERS database, as it had become a “full-time job.” That request was “met with resistance,” Conrad told the HighWire interviewer.

A spokesperson for Rochester Regional Health confirmed to The Batavian that such a conversation occurred, but disputed Conrad’s characterization of the hospital’s response as that of “resistance.”

“The administration has always confirmed that it is important to follow VAERS reporting requirements,” the spokesperson said.

In an undated phone call with UMMC President Dan Ireland recorded by Conrad, a clip of which was played in the video produced by The HighWire, Ireland clarified that the hospital system’s policy was that each health care provider “has the responsibility to report on their own patient” when it comes to submitting adverse events to the VAERS database.

The number of reports submitted by Conrad should not be interpreted as evidence that the same number of patients in fact experienced side effects from the vaccine, medical experts say. While health care workers are required by law to report certain adverse events—in other words, certain injuries, illnesses, or deaths—that occur within a specific time period after vaccination, not all events reported to VAERS are caused by vaccinations and VAERS reports “generally cannot be used to determine if a vaccine caused or contributed to an adverse event or illness,” according to the FDA website.

One example, according to Crane: If a newly-vaccinated patient becomes involved in a severe car crash on their way home from the vaccine clinic, their injuries from the crash could be reported as an adverse event—even if the crash was caused by their car’s malfunctioning autopilot feature and not by the vaccine.

For some patients and their families, a lack of broad public awareness of the database have lead to confusion around why certain cases are reported to VAERS and what these reports indicate.

Howard Owens of Batavia told The Batavian that he was contacted in August by a UMMC nurse, who informed him that his hospitalized wife, Billie, had been added to the VAERS database. (Note: Owens is the publisher of The Batavian. Billie Owens, who passed away on Oct. 15, was editor of The Batavian.) The call left Owens feeling perplexed. He had a clear understanding of his wife's health issues, some of which pre-dated her vaccination. He consulted with Billie's doctors who definitively agreed that her condition had not been caused by the COVID vaccine. 

“We knew why Billie had become ill,” Owens said. “It had nothing to do with COVID or the vaccine.”

The parameters of VAERS reporting -- and what his wife's inclusion in the database meant -- were not made clear to him during the call, Owens said. He said he was told during that call that Billie's inclusion in the database meant that she was confirmed to have had an adverse reaction. (When contacted by The Batavian, the nurse confirmed that she had provided Owens with a VAERS identification number but did not provide any other details about their exchange.)

When Owens watched Conrad’s interview with The HighWire — in which she suggested that a number of UMMC patients with serious conditions may have been hospitalized due to side effects from the vaccine — his confusion turned to frustration and anger, he said, largely on behalf of other families who may have found themselves in similar situations, leaving them susceptible to misinformation about the vaccine. 

"Making false claims about adverse reactions to patient families doesn't strike me as caring about patients,” Owens told The Batavian. “It seems like the exact opposite: Causing unnecessary drama in the lives of people already facing enough trauma at a critical time in their loved one's care.”

CONRAD: GOAL IS 'OPEN-MINDED HEALTHCARE'

Speaking at EverPresent Church, Conrad said she was invited to participate in the interview with The HighWire after she learned that ICAN had, unprompted, paid her legal fees for hiring a New York City-based attorney while she was employed at UMMC.

“Of course I was scared to death and I knew my job would be on the line as a result,” Conrad said, in reference to the interview. “I knew I would be exposed… I don’t want to hurt anybody, but I just can’t stand to see the injustice going on.”

In the description for her GoFundMe campaign, Conrad says that she is interested in opening her own local clinic “offering unbiased, open-minded healthcare” in the future. In the meantime, she wrote, she hopes that her public statements will prompt discussion of “how to help those possibly injured and give them a voice.”

“I didn’t want this job, but I just kept hearing [God] call me,” Conrad told the crowd at EverPresent Church. “I just keep hearing him tell me, ‘Don’t be afraid. Keep going. Keep doing what you’re doing.’”

Gretel Kauffman, a former resident of Elba, is a special corresponded for The Batavian.

Photo: Screen capture from video interview with Conrad on The HighWire

Interview for a job at UMMC in food services, housekeeping, and janitorial

By Press Release

What: United Memorial Medical Center in Batavia in having an on-site, open interview event for opportunities in Food Service, Housekeeping, and Janitorial Service. There are full-time, part-time, and per diem positions available.

Where: 24 Masse Place, Batavia, NY

When: Thursday, October 28 from 10 a.m. -  1 p.m.

Sign up: Eventbrite

Event Date and Time
-

Authentically Local